SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Weave has added payment processing to its services, and as part of that, use Stripe per a 3 year term agreement. #5. 907 employees at IPO, so about $150,000 revenue per employee.

SaaS Payments 291

SaaS Payments Scale Payment Methods SMB 291

SaaStr

FEBRUARY 11, 2021

Because sales is a lead-driven but headcount- closed business. In sum -> Learning and understanding how to maximize the revenue per lead. No Revenues”. Drive your revenue per lead way up, and put you in place to jump on and close every practical piece of business that comes through the door.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Intercom, Inc.

NOVEMBER 30, 2021

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. Future-proofing your support tech stack to meet both business objectives and the needs of modern customers starts with laying the right foundations. Team Inbox.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

The Angel VC

MARCH 23, 2016

If you have a SaaS startup with a higher-touch sales model where revenue growth is largely driven by sales headcount, the plan needs to be modified accordingly. The "Revenues" line shows your end-of-month MRR for the respective month. Revenues" tab The model assumes that you have three pricing tiers.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Intercom, Inc.

AUGUST 30, 2022

This is especially important for small teams, where you need to operate at a scale far beyond your headcount (without burning out your team by working around the clock). Ensure the tools you use integrate together. Can it integrate with the tools we use every day? Does it have flexible pricing? The benefits? Questions to ask.

Scale 163

Scale Payment Services Startup AWS 163

The Angel VC

MARCH 22, 2012

If you have a SaaS startup with a higher-touch sales model where revenue growth is largely driven by sales headcount, the plan needs to be modified accordingly. For non-SaaS business models the template needs to be modified more heavily or may not be useful at all, other than that it shows my way of thinking around business planning.

Startup 189

Startup SaaS Payments Payment Methods Payment Solutions 189

Intercom, Inc.

APRIL 4, 2019

So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? To find out, we sat down with Jeanne de Witte , Head of North America Revenue & Growth at Stripe. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. Jeanne DeWitt talks driving expansion revenue.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Intercom, Inc.

DECEMBER 15, 2020

Richard Hall is the Director of Support Operations at Zapier , the platform built to democratize automation and eliminate manual “busy work” by enabling teams to integrate web applications and build smoother workflows. Understanding the customer. Building a health score to measure success.

Payments 118

Payments Payment Services Payment Solutions Payment Methods 118

Sales Hacker

JULY 16, 2020

But look closer and you’ll see Giphy is yet another beneficiary of the Era of the Ecosystem — this paradigm in SaaS where the ability to integrate your technology into other products is just as important as your product itself. See more fun Slack integrations here.). are measured by partner-influenced revenue.

Scale 127

Scale Payments SaaS Payments Payment Solutions 127

Stax

JULY 1, 2024

Yet it isn’t always cost-effective to hire an in-house team to manage payroll, especially for businesses with a small headcount. Subscribing to a specialist payroll process not only ensures that you pay employees accurately and on time, but also allows your business to stay compliant with an ever-changing tax code.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods Payments 88

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. sales tax, VAT, or GST) that needs to be collected and how those taxes get remitted.

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. Request a demo or sign up for a free account to see how FastSpring can help you expand globally almost overnight without adding headcount.

Payment Solutions 117

Payment Solutions Merchant Services SaaS Payments Payment Methods 117

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. You may have heard of Revenue-based financing (RBF), venture debt or hybrid structures blending a revenue or profit share concept with an equity ownership stake. A high-level look at Revenue-based financing (RBF).

Finance 85

Finance Payments Revenue Payment Solutions 85

Intercom, Inc.

JULY 26, 2022

Loyal, engaged customers are the lifeblood of your company’s success, providing a steady and reliable revenue stream as well as positive word of mouth for your brand. Integrated tech stacks = improved efficiency. Use automation to make your headcount count for more. Time savings: ????. Cost savings: ????.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. While these revenues are pay-per-use, rent payments are both large and regular.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. If you’re setting yourself up for hypergrowth, the margin for error is very thin.

Sales Recruiting 106

Sales Recruiting Sales Hiring SaaS Payments Scale 106

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. How do we make them feel part of the team and integrate them? What’s the impact of that to your business?

Sales Hiring 217

Sales Hiring Scale SaaS Payments Payment Services 217

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. You may have heard of Revenue-based financing (RBF), venture debt or hybrid structures blending a revenue or profit share concept with an equity ownership stake. A high-level look at Revenue-based financing (RBF).

Finance 52

Finance Payments Revenue Payment Solutions 52

SaaSX

JULY 26, 2020

You may be hesitant to add the overhead for what appear to be operational roles but in my experience the right people are revenue levers, helping you sell more, faster. Here are 5 roles you may not have thought of and how they can help drive immediate revenue & sales efficiency impact. ” or “Can I wire payment?”

Sales Recruiting 64

Sales Recruiting Technical Review Scale Startup 64

Sales Hacker

MAY 15, 2023

Related guide for founders: Using Sales Conversations to Find Product-Market-Fit Drive sales and revenue This is simple. When you combine the founder’s willingness to go the extra mile with this awareness of customer pain points, sales magic happens — and revenue follows. Keep the costs down Headcount is expensive.

Sales Hiring 104

Sales Hiring Scale Outsourcing Services Payment Services 104

SaaStr

MARCH 17, 2020

.” Maybe they send out a message on Slack, maybe they send you a text message and they say, “Hey, do we have anyone who in Talkdesk could probably be say like of a certain size, with certain number of integrations, maybe in this regional vicinity or in this country?” What am I going to get?

Scale 191

Scale Payment Services Sales Hiring Payment Methods 191

Point Nine Land

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. If you’re setting yourself up for hypergrowth, the margin for error is very thin.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

SaaSX

FEBRUARY 28, 2021

In the simplest terms, capital efficiency means growing profitably , without overinvesting to land customers and drive revenue. The rule of 40 states that at scale, a company’s revenue growth rate plus its profit margin should be at least 40. Revenue per Employee. That’s a revenue treadmill.

Payment Solutions 52

Payment Solutions Software Review Software Payments 52

ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? It’s especially great if you get payment up front and then know that customer is profitable from that point on. . So, it all depends on your business and how you decide to structure your team.

Retention 61

Retention Payment Methods Outsourced Development SaaS Payments 61

ChurnZero

SEPTEMBER 10, 2019

MineralTree is a payment platform that helps thousands of business automate their invoice-to-pay process. By cutting out manual tasks and authorizations, the MineralTree platform strea m lines the Accounts Payable (AP) needs of financial professionals around the world. . . The Impact .

Payment Services 40

Payment Services Engagement Payments Headcount 40

The SaaS Garage

JULY 28, 2021

as Twilio served the communications market and Stripe the payments space, Contentful wants to handle the world’s digital content. Over the next two years, it intends to double (or a bit more than double) that headcount. Pull out your pencils and come up with your own revenue guesses based on that.

API abstraction (application programming interface 52

API abstraction (application programming interface Payment Solutions Payment Services Payment Methods 52

ProfitWell

MARCH 3, 2020

“I looked at the public companies that have a self-service motion as part of their business—so companies like Zoom and Slack and Datadog (really, the companies that everyone in SaaS admires)—and I found that they’re actually hiring in sales faster than they’re hiring in the rest of their business. Two days out: What's hot in billing?

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

User Pilot

APRIL 7, 2022

If you want to make product updates that matter to users and lead to revenue growth, you must remove friction in the user flow and built the best experience. Thanks to Mixpanel, an analytics platform, you can set up custom events to monitor different types of user interactions and figure out what steps cause friction.

SaaS Payments 52

SaaS Payments Payment Methods Data Payment Solutions 52

SaaStr

SEPTEMBER 19, 2023

PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time. This is where traditional SaaS methods like subscription pricing only, driving growth through headcount only, or a pure sales GTM strategy only live. Apple hasn’t done any.

Business Model 306

Business Model SaaS Payments Payments Headcount 306

USIO

APRIL 11, 2025

Manual payment processes dont just slow you downthey hold your entire operation back. Despite advances in automation, too many businesses are still navigating clunky systems, delayed transactions, and costly inefficiencies. At Usio, we believe payments should work for your businessnot against it. More platforms to manage.

Payment Services 130

Payment Services Payment Solutions Payments Payment Methods 130

Tom Tunguz

DECEMBER 19, 2024

Buyers look to standardize on single platforms as cost-pressures persist. Stablecoin supply increases 50% to $300b as more businesses adopt this payment mechanism for B2B payments. Observability, SIEM, & Business Intelligence begin to use the same data lake. Consolidation is the theme for the Modern Data Stack.

AI Search 198

AI Search Payment Solutions Payments AI 198

Sales Hacker

MARCH 11, 2025

We closed a very successful series C process and then our commercial scale, I think, eclipsed the technical scale of the business, right? Right now, um, in businesses, like consumer businesses that are sending emails, that is a huge fraction of the overall revenue that they drive right from their digital channels in general.

Scale 83

Scale Technical Advisors Sales Hiring Technical Review 83

Sales Hacker

DECEMBER 10, 2024

Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) 29:06) The importance of sales playbooks and codifying the sales process. (35:30) Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) It’s all transactional revenue.

Scale 116

Scale Sales Hiring Scaling CTO Coach 116

Sales Hacker

FEBRUARY 11, 2025

Jordan demonstrates how to use the FIND (Focus, Investigate, Narrate, Deploy) process for your go-to-market strategy and how to speed this up with OpenAI’s Deep Research AI tool. Jordan also shares the prompts and processes he uses when researching target accounts, messaging buyers, and driving revenue. com slash GTM.

ChatGPT 87

ChatGPT AI Payment Methods Payment Services 87

Sales Enablement, SaaS and Growth

JULY 24, 2018

It’s a simple calculation to help you quickly and easily understand the health of a SaaS business. The rule states that a businesses annual revenue growth rate, plus its profit should equal 40%. To manage discounting effectively you need some guiding principles and a process in place. Retention trumps acquisition.

SaaS Payments 131

SaaS Payments Sales Hiring Payment Services Business 131