Payrix

FEBRUARY 4, 2025

A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchantis the primary account holder for a payment processing system, overseeing and managing multiple subordinate accounts, often referred to as sub-merchants.

Merchant Services 100

Merchant Services Payment Services Payments SaaS Payments 100

SaaStr

AUGUST 7, 2020

Retention is much better than most businesses and then the upsell opportunities are quite good, so it’s not surprising that while maybe not so popular a few years ago, you’ve seen quite a few successful exits in this space. Matt Garratt: If you just look at Vlocity and nCino, amazing businesses.

Payment Solutions 219

Payment Solutions Pricing Payments Payment Services 219

Stax

APRIL 17, 2025

These days, software is no longer just a toolits the backbone of how modern businesses operate. From healthcare to construction to finance, every industry is powered by digital solutions tailored to their unique needs. TL;DR An ISV partner collaborates with large platforms (e.g., What is an ISV (Independent Software Vendor)?

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

ChurnZero

FEBRUARY 28, 2025

There are certainly tactics that work best for specific groups: by industry (software vs hardware, or retail, or services, or healthcare, etc.) When you sell to a business, the buyer might be thinking about the needs of the company, of their team, and of themselvesso you might need three value propositions!

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

SaaStr

APRIL 30, 2022

Average Revenue per Customer. The last kind of constituent here is investors and business owners. And basically SaaS revenue models is just magical for investors and for businesses. And you can basically predict revenue ahead of time and therefore raise money early on to grow even faster. MRR, obviously.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Scytale

SEPTEMBER 3, 2024

They also update the regulations periodically to adapt to changes in technology and healthcare practices. HIPAA: HIPAA stands for The Health Insurance Portability and Accountability Act (HIPAA) and is the bedrock for both regulatory compliance and healthcare cybersecurity. You’re in adherence to the four major HIPAA rules.

Payment Services 98

Payment Services compliance Technical Review Healthcare 98

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. Integrating an all-in-one payment processing solution could help FSM software providers beat their competitors. Engage with the 5.17

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. Whereas, if companies have a bit higher attrition and retentions less than 80%, the churn could go up to above 16%.

Sales Hiring 217

Sales Hiring Scale SaaS Payments Payment Services 217

Full Session

DECEMBER 30, 2024

Whether you’re a startup or an enterprise, by the end of this article, you’ll have enough information to select the best platform for your business. PostHog: A self-hosted product analytics platform with customer data tracking, analysis, and extensive integrations. Book a demo to learn more.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Stax

FEBRUARY 19, 2024

Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education. These platforms provide functionalities that a diverse user base benefits from, such as project management, social media, automated workflows, or customer relationship management (CRM). What is Horizontal SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Subscription Flow

NOVEMBER 8, 2023

These are all the things that a healthcare service provider like yourself needs to be aware of regardless of whether you are starting out or expanding your current practice. Contemporary healthcare subscriptions are a recent development in the sector. Also, the doctors might limit how much care they give for the monthly fee sometimes.

Healthcare 59

Healthcare Payment Features Subscription Payment Services 59

User Pilot

JULY 6, 2023

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. What’s better: Userpilot has a two-way integration with HubSpot. Pros & Cons Pros: It comes integrated with an all-in-one platform. Userpilot pricing. #2

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

SaaStr

SEPTEMBER 13, 2020

This here is an example from a Burmese restaurant called Thamee, in DC, which has partnered with World Central Kitchen, and they’re donating thousands and thousands of meals to people in need, healthcare staff, and frontline workers, Black Lives Matter protesters in the community. It is staggering. We call that a second act.

Sales Hiring 235

Sales Hiring Scale Payments Cloud 235

Totango

JANUARY 10, 2024

For Waystar, a technology platform that simplifies payments across the revenue cycle for healthcare organizations, this consultative approach unlocked cross-functional alignment, customer satisfaction, and exponential business growth. I do believe that retention is really the root of both satisfaction and growth.

Payment Services 99

Payment Services Payments Leadership Healthcare 99

OpenView Labs

APRIL 22, 2020

There has never been a better time to test innovative pricing and monetization models to outmaneuver slow or legacy competitors. Or do you integrate with any of the products that are currently booming? Adopt more flexible payment terms and contract structures. The last few weeks have been Here’s what it’s been like.

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

Stax

JANUARY 31, 2024

If your company accepts credit card payments ( which it should ), chances are, you’re going to be affected by Visa’s interchange rates. Visa is one of the biggest payment networks in the world, with ~4.2B So it’s virtually impossible for a business to not accept Visa cards. cards currently in use.

Payment Services 88

Payment Services Merchant Services Payment Methods Accept Credit Card Payments 88

SaaStr

OCTOBER 22, 2019

But we’ve had to figure it out over the last 10 years to understand how to find these small business customers. That economic activity is far greater than the dollar that goes to the small business because they’re generating revenue from that dollar, and it turns into more money. The house call used to be routine.

Payment Methods 124

Payment Methods Outsourcing Services SaaS Payments Business 124

User Pilot

DECEMBER 3, 2020

Companies have seen their retention improve by as much as 85% when they introduce a self serve knowledge base. Retently has broken the numbers down like this: Source: retently.com. Plus: 89% of millennials prefer self serve help and onboarding to dealing with people on the phone. Continuing to get more and more value over time.

Payment Solutions 90

Payment Solutions SaaS Payments Payment Methods SaaS 90

Outseta

OCTOBER 15, 2018

Buffer was so hot at the time - revenues were growing 150% per year - that the terms they got for their Series A were insanely good. of revenue at the time and the business was valued at $60M - a valuation multiple of 13x revenues. After raising a total of $450,000 in 2011, Buffer would raise a Series A round of $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SmartKarrot

JANUARY 12, 2021

With the growth of technology, the healthcare sector has adopted highly sophisticated technologies like Big data, electronic health/medical record (EHR/EMR) in their software products. With so many tech-companies supplying healthcare-related software products, customer success in healthcare has become an indispensable part.

Healthcare 10

Healthcare Customer Success Trends Payment Services 10

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Founded: 2012. Based in: New York. Founded: 2008.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Unbounce

MAY 27, 2021

Artists upload their music, send all the metadata required for proper tracking and payment, and the rest happens on the CD Baby portal. In 2019, CD Baby was home to more than 650,000 artists and made nine million tracks available to over 100 digital services and platforms worldwide. That’s our “why.”

Artificial Intelligence 139

Artificial Intelligence Scale SaaS Payments Payment Methods 139

OpenView Labs

AUGUST 10, 2020

In this post, we’re taking a look at 10 innovative marketing strategies for your startup, from acquisition tactics that will help you get new customers and fans, to retention and nurturing strategies that will keep them loyal for years to come. Offer payment plans for purchases. Offer educational content. Create in-home experiences.

Innovation 96

Innovation Payment Solutions Startup Payment Methods 96

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. For example, if you sell healthcare wearables to hospices and palliative care organizations in the U.S., Like any critical role, executing a planned hiring process will help you hire and retain top talent.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

OpenView Labs

DECEMBER 21, 2020

Companies will make retention a priority: customer retention, training retention and institutional knowledge (or history) retention.”. Mike Tria, Head of Platform at Atlassian. COVID has challenged so many businesses to adopt SaaS and also drastically changed the sales process. Abbas Faiq, CIO, PTC.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. For example, if you sell healthcare wearables to hospices and palliative care organizations in the U.S., Like any critical role, executing a planned hiring process will help you hire and retain top talent.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

USIO

APRIL 23, 2025

Unlock Hidden Revenue, Scale Smarter, and Choose the Right Partner Introduction: Payments Are No Longer Just Transactions If you’re building a SaaS or platform business, embedding payments isnt just a featureits a business model. Chapter 1: What Are Embedded Payments (and Why Should You Care)?

Payments 130

Payments Embedded Payments Payment Services SaaS Payments 130

OpenView Labs

MARCH 18, 2020

In the most extreme scenario, where the pandemic is prolonged and several healthcare systems are overwhelmed, we may experience more fundamental change in which the ways we measure our lives, societies and organizations change. Masks and gloves to frontline healthcare workers. Defer payment terms if you can.

Pricing 57

Pricing Payment Solutions Payments Healthcare 57

USIO

MARCH 6, 2025

The healthcare industry is advancing at an astonishing paceCRMs, ERPs, and SaaS solutions are transforming operations, patient management, and billing. Yet, one fundamental element remains in dire need of modernization: payments. ACH Payments Modernizing cash flow with secure, efficient bank-to-bank transfers. The Competition?

Payment Services 130

Payment Services Payments Outsourcing Services Healthcare 130

Payrix

FEBRUARY 25, 2025

Tokenization has been around for over two decades, but its role in payments is more critical than ever. As software companies look to integrate payments, understanding tokenization is essential for security, compliance, and long-term strategy. This ensures security by reducing the risk of exposing credit card details.

Payment Services 130

Payment Services Payment Solutions Payments Payment Methods 130

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. Through strategic ISV partnerships, businesses can enhance their service offerings, streamline operations, and open new revenue streams.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

How To Buy Saas

MARCH 3, 2025

And with the rise of industry-specific platforms (vertical SaaS) tailored to niche needs, one-size-fits-all software is quickly becoming a thing of the past. Staying ahead of these trends isnt just a techie obsession its the key to keeping your business competitive and scalable in a fast-paced market. Sounds like a dream, right?

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52