SaaStr

NOVEMBER 4, 2019

“I was working for Salesforce in 2009 when I decided to start Okta, an identity management company that connects people with any application on any device. She will be sharing what data supports goals and actions behind offer acceptances, employee retention, costs per hire and more.

Sales Hiring 125

Sales Hiring Identity management Cloud Innovation 125

BetterCloud

JANUARY 15, 2025

Customer obligation On the other hand, the customer agrees to secure user access, which includes identity management, app access management , and file and data security. Service and support: What are the vendors service guarantees?

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Let’s look at some of the best net retention rate and how they are doing good at it. Know more about NRR: What is net dollar retention?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Frontegg

JUNE 1, 2021

Retention — Medium. Usually, the characteristics of this log type depend on the type of product you’re managing. You only log insights which are interesting for your users from a business perspective Retention — High. Since you log everything here, you can expect large numbers of logs. Scale — Depends on the product.

Traceability 97

Traceability SaaS compliance Blockchain 97

User Pilot

MAY 16, 2023

To evaluate your value metrics and how you use them in your pricing plan, you can track metrics like customer churn , user retention, MRR, or customer lifetime value. Drive customer satisfaction and retention – you can adjust your plans to close value gaps. To identify your value metrics look at your product use cases.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

SaaStr

JULY 22, 2020

And I would apply that to Zoom or Slack are one of the companies in our portfolio better off and so those leading indicators are things like cohort analysis on point, but also engagement, retention, customer NPS, the way that people are talking about it, like it’s not always just the quantitative factors. So is the referral right there?

Venture Capital 283

Venture Capital Travel Investment Marketplace as a Service 283

SaaS Metrics

JUNE 10, 2019

Identity Management. While identity management using technologies such as SSO (Single Sign-On) allow businesses to extend role-based access into their SaaS apps, the field, in general, is still not there yet. Data Deletion Policy. In such cases, the data should be deleted programmatically from provider’s systems.

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) Technical Review SaaS Systems Review 40