Remove Innovation Remove Market Segmentation Remove SaaS Payments
article thumbnail

Disruptive Innovation in SaaS by Competing with Non-Consumption

Tom Tunguz

But to incite disruption requires a different set of marketing skills. In the Innovator’s Solution , Christensen proposes the idea of competing against non-consumption. Viewing the SaaS world through this lens, disruption means enabling users to do things for the first time.

article thumbnail

Quantifying the Financial Impact of Post-Sales Services: Elevating Customer Success to the Next Level of Decision-Making

Valuize Consulting

In today’s competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. However, to fully unlock its potential, companies must go beyond qualitative insights and bring data into the decision-making process within Customer Success ranks and investments.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is a Segmentation Survey? Questions, Examples & Use Cases

User Pilot

TL;DR Segmentation is a process of grouping customers by shared characteristics. A segmentation survey is used to gather the data necessary to segment customers. A market segmentation survey is a market research tool. This enables more personalized and impactful approaches to meet customer needs.

article thumbnail

How Dopple Is Defining an Emerging Market

FastSpring

Dopple’s earliest customers are already seeing a 40% increase in conversions, and 71% of their visitors interact with 3D-enabled products. Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. It starts with self service. Justin, thank you for joining me.

article thumbnail

Understanding the SaaS business model

ProfitWell

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

article thumbnail

Quantifying the Financial Impact of Post-Sales Services: Elevating Customer Success to the Next Level of Decision-Making

Valuize Consulting

In todays competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. However, to fully unlock its potential, companies must go beyond qualitative insights and bring data into the decision-making process within Customer Success ranks and investments.

article thumbnail

Everything You Need to Know About Freemium Pricing

OpenView Labs

Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium appeared to be declining in popularity and, when it was in place, drove next to zero new ACV for most SaaS companies.

Pricing 82