Neil Patel

DECEMBER 16, 2021

Building your reputation on community forums like these help people see you as an innovative thought leader in your industry. Freelance platforms like Fiverr are underrated resources for marketing your business services. While major corporations need complicated SLAs, Fiverr is a fast and efficient marketplace.

Social Media 145

Social Media Strategy Marketing Business 145

ChurnZero

OCTOBER 12, 2021

Recipients were recognized in one of four ChurnHero Award categories: Onboarding Hero – An innovative way your team has made your onboarding process more effective and value-focused. Adoption Hero – An innovative way your team has successfully driven product adoption and customer ROI. Onboarding Hero – Definitive Healthcare.

Healthcare 98

Healthcare Systems Review Scale Point of Sale 98

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Mimiran – More Leads and More Deals for SMB Services Business. ZeroBounce - Award-Winning Email Validation Service. CRMGamified - The most innovative gamification solution for Sales teams.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

ChurnZero

OCTOBER 12, 2021

Onboarding Hero – VAIRKKO VAIRKKO is an online cloud HR and LMS software company that provides innovative and affordable HRIS and Training Management solutions exclusively written for businesses within the small to mid-sized marketplace. The SPINS service model doesn’t allow for 100% coverage of a CSM to every client.

Healthcare 52

Healthcare Systems Review Scale Point of Sale 52

Intercom, Inc.

SEPTEMBER 26, 2019

The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? The upside of having this big two-sided marketplace and extending your product into tons of different products with an API is quite large. But are they platforms?

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. You’re going to have to either innovate or the other option.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. Ultimately, the product works for every company. That’s the beauty of Workplace.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

SaaStr

JANUARY 28, 2020

Jason : And two things, I founded EchoSign because we had SMBs and enterprise customers. The SMBs during the recession churned at a massive rate, right? Our monthly self-service churn went from like 3% to like 9%, right? SMB numbers are harder to get with, but it’s like 60 or 70 for SMBs. We were wrong.

Sales Hiring 244

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 244

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Alicia Murphy. Anne Slough.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

SaaStr

JUNE 10, 2020

We saw McDonald’s, they started separating their arches and really trying to do public service announcements around social distancing. It’s a competitive marketplace. As far as fostering innovation, every meeting I kept a section, an expansive section where it was brainstorm. We have a service and support.

Travel 236

Travel Scale Marketing Outsourcing Services 236

SaaStr

JULY 26, 2019

In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. It’s a relatively innovative and new model. ” Is it SMB or is it Enterprise? You make that decision based on the fact that your profile fits either an SMB or Enterprise. It may be slightly out there.

Sales Hiring 164

Sales Hiring Scale SaaS Payments Sales Recruiting 164

SaaStr

FEBRUARY 7, 2020

We know that innovation can come from anywhere. Or how the customer service team is going to deal with companies that aren’t renewing as planned? Because I had spent so much time and so much effort in my relentless effort to meet every senior business leader at Dell, from their various GMs and their innovation teams.

Scale 216

Scale Underperforming Technical Team Investment Sales Hiring 216

SaaStr

SEPTEMBER 4, 2020

Join PagerDuty’s CEO, Jennifer Tejada, as she discusses the need for agility and innovation and how automation is aiding adaptability and allowing enterprises to surge ahead. That is really happening in the marketplace. This episode is sponsored by Linode. Think of this as something we identified as an advantage.

Scale 199

Scale Underperforming Technical Team Sales Hiring Branding 199

Point Nine Land

JANUARY 17, 2019

Hi there, we’re Point Nine Capital a VC firm focused on SaaS and marketplaces. Almost every step requires paperwork and postal service, many entail physical presence. As the pace of innovation in this sector accelerates, incumbents feel the increasing pressure to work more with startups. but it’s a tradition now).

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

Intercom, Inc.

JANUARY 23, 2020

Take HubSpot, for example: over the last five years, they’ve grown their app marketplace from 40 to 350 integrations. SMB is where we started but if we weren’t able to do the bigger deals now, we wouldn’t be able to continue our growth trajectory just servicing this SMB space.”. It’s all a balancing act.”.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183