User Pilot

JULY 31, 2024

A proactive strategy anticipates customers’ needs and creates innovative solutions, while a reactive strategy develops around customer requests. There are 5 main types of product development strategies: market expansion, product improvement, product extension , disruptive innovation, and diversification. Source: Mike Pilawski.

Development 104

Development Strategy Market Research Innovation 104

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. That helps everyone innovate, especially when they share them out.

User Experience 209

User Experience Strategy Engineering Communication 209

Subscription Flow

MARCH 20, 2024

Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace. Say you are a small online marketplace owner whose product links customers and independent artists.

Payment Services 105

Payment Services Payment Solutions Payments Payment Methods 105

Stax

APRIL 17, 2025

Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. Heres what that could look like: Integration partnerships – Building seamless, value-added integrations that enhance the user experience.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

User Pilot

JULY 23, 2024

It helps you think creatively and reimagine existing products and services. The acronym SCAMPER stands for Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, or Reverse, guiding business owners through different ways to innovate. The SCAMPER approach is one effective way of identifying new opportunities.

Development 109

Development SaaS Marketplace as a Service Scale 109

Stax

AUGUST 20, 2024

TL;DR Embedded finance integrates financial services into non-financial business processes, while embedded fintech integrates fintech solutions into the processes of an institution in the finance industry. The benefits of embedded finance and fintech include improved user experience, increased customer loyalty, and more revenue streams.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Neil Patel

FEBRUARY 11, 2021

Depop is a fashion marketplace and community that brings together buyers and sellers around the world. With a focus on making fashion more diverse, and less wasteful, the platform has reached over 13 million users. Use “real,” human customer service to educate customers and convert them into brand ambassadors.

Social Media 128

Social Media Branding Marketplace as a Service Mobile 128

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS, or Software as a Service, companies host and deliver software applications over the internet on a subscription basis.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

AUGUST 29, 2023

Product management is a discipline valued by the world’s most successful and innovative tech companies. They work with a cross-functional team to understand the needs of users and create products that are easy to use , efficient, and enjoyable. Strategy, problem-solving, and innovative thinking are all extremely important.

Management 105

Management Marketplace as a Service Interviewing Product Marketing 105

Chargify

MARCH 28, 2018

While the convenience of combo meals abounds in all fast food restaurants today, in 1958 the opportunity to purchase a main dish, side, and drink for a set price (and less than if all the items were purchased individually) was a novel idea, and one that helped them stand out in a very competitive marketplace. TV is a great example.

Pricing 47

Pricing Innovation Scale SaaS 47

FastSpring

APRIL 13, 2023

Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” Experience is the keyword here. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. And he wanted in.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

Intercom, Inc.

MARCH 19, 2020

Many of these have, for a long time, operated remotely in innovative ways. Can you elaborate a little bit for our audience about how exactly you guys work and what exactly are the services that you offer? So that clarity piece and then that capacity piece is how we really focus our services. Give up control.

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

How To Buy Saas

APRIL 16, 2024

These platforms eliminate the requirement for physical presence at traditional auction houses by offering a virtual marketplace where buyers and sellers can interact. Accurate car descriptions, open lines of communication, and helpful customer service can all help achieve this. They have truly revolutionized the automotive business.

Artificial Intelligence 52

Artificial Intelligence Automotive Technical Review Systems Review 52

How To Buy Saas

FEBRUARY 29, 2024

Software-as-a-service (SaaS) is one of the transformative services in the modern digital landscape. More and more companies adopt SaaS, which enhances user experience, drives operational efficiency, and fosters innovation. Businesses of any size and industry can find reliable SaaS development partners.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

SaaSHolic

MAY 15, 2023

Network effects occur when a product or service becomes more valuable as more people use it. Data network effect: More users generate more data, that will be used to improve product functionality or performance, e.g., AI algorithms, recommendation systems. (Yes,

ChatGPT 52

ChatGPT Artificial Intelligence AI Technical Review 52

BetterCloud

NOVEMBER 29, 2022

Fortunately, there are ways to reduce shadow IT usage and optimize user experience for your employees. The increase in shadow IT dovetails with the rise of SaaS (software-as-a-service) in the workplace: cloud-based apps like Slack, Mailchimp, and Zoom—to name a few commonly IT-approved examples. What is shadow IT?

Management 52

Management Marketplace as a Service Technology Innovation 52

User Pilot

JULY 1, 2024

Conducting effective market research guarantees that your products are aligned with the marketplace and fulfill the needs of customers. Real-life examples of successful market research Real-life examples of market research in the SaaS industry often showcase innovative approaches to understanding customer needs and product-market fit.

Market Research 59

Market Research Product Marketing Marketing SaaS 59

How To Buy Saas

SEPTEMBER 23, 2024

The Software-as-a-Service business model has gained a lot of popularity in the last few years because of its low entry barrier, flexibility, and scalability. The SaaS business space is constantly evolving, and it is welcome to new ideas and innovations that can change the world and provide effective solutions. Never stop innovating!

SaaS 52

SaaS Marketplace as a Service Market Research Pricing 52

User Pilot

APRIL 25, 2024

This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start. Overall, market research equips SaaS entrepreneurs with the knowledge to meet their target audience’s needs effectively, guiding product adjustments and innovations based on informed decisions.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

User Pilot

MARCH 20, 2024

The product model monetizes user-generated data for targeted marketing , creating revenue without direct charges. The open-source model creates revenue by charging for beyond-the-basics services. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services.

Software 59

Software Revenue Strategy Advertising 59

Chargify

MARCH 6, 2018

UK online education company EdPlace has emerged as a “parent champion,” providing online tutorial services designed to help parents support their children in their education (specifically Math, English, and Science) at an affordable price. Ability to experiment frequently (price, product offerings, free trial variations, etc.).

B2C 40

B2C Merchant Services B2B Payment Methods 40

Intercom, Inc.

SEPTEMBER 26, 2019

The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? For instance, you build an iOS because you know you’re going to get users through it. That’s quite a high bar, but it’s what I like to strive for.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. You’re going to have to either innovate or the other option.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. Different visions for different products. We do have integrations with some apps.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

User Pilot

AUGUST 30, 2023

This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. But you need a solid strategy and must pay attention to creating mind-blowing user experiences.

Scale 105

Scale Growth Hacking AI Consulting 105

OpenView Labs

MAY 13, 2019

BUT the point of differentiation is not features nor chasing fads, it’s what you choose NOT to do and how easy you make it for people to do business with you through user experience. Competing on features or technology and trying to provide an easy-to-use customer experience requires completely different strategies.

Strategy 67

Strategy Marketplace as a Service User Experience Technology 67

Intercom, Inc.

JANUARY 3, 2020

Emmet: As you were saying that, I was thinking about a time about 10 years ago now, I got to visit a city design studio, an innovation lab type place for a fairly well known car company. Emmet: It ushered in the gig economy, the two sided marketplace etc. Even services. .” And that’s what they achieved, in a sense.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

User Pilot

FEBRUARY 24, 2025

Experience prioritizing and ensuring key initiatives move forward, managing multiple cross-functional stakeholders, and working in a deadline-driven environment. Experience building, optimizing, and scaling programs and teams. Experience building 0-1 products, platform/ecosystem products, or marketplaces.

Technical Advisors 52

Technical Advisors Data Management Scale 52