Interviewing Marketplace as a Service SMB 
SaaStr
JUNE 3, 2020
The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. It’s most severe in the SMB world. The situation is getting worse.
Intercom, Inc.
MAY 13, 2021
A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Of course, we always excelled in SMB at Slack as well.
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Sales Hacker
APRIL 1, 2025
The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.
Sales Hacker
MARCH 18, 2019
This week on the Sales Hacker podcast, we interview Roger Scott , Chief Customer Officer at New Relic. How to build both SMB and Enterprise-grade CS teams and what tools to use to empower them. Your ambition needs to extend beyond your product and service, it needs to extend to talent acquisition. Growing the Customer Base.
Point Nine Land
APRIL 21, 2021
In SaaS vs. marketplaces? As interviewing 100 applicants can be quite draining, I recommend the following process: 1. A quick HR interview 2. Invite the candidate to a face-to-face or a Zoom interview. Culture fit interview. How are you coming up with the best solutions? How do you organize your work?
Chart Mogul
SEPTEMBER 15, 2023
No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. So let’s dig into it. ARR business (40% revenue CAGR since IPO) with a $21.5B
SaaStr
AUGUST 15, 2020
We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. We are still heavily oriented to SMB and to entrepreneurs.
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