FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. Now, Stripe offers it. Paddle offers it.

Payment Solutions 140

Payment Solutions Payment Methods Merchant Services AI Search 140

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 128

SaaS Payments Payment Solutions Merchant Services Software Review 128

User Pilot

MARCH 7, 2023

That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. No ongoing value realization: Help users discover advanced features and uncover additional value with in-app tooltips. Involuntary churn due to failed payments.

SaaS Payments 97

SaaS Payments Payment Features Subscription Payment Methods 97

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. That’s why Dave recommends testing all the way through to the client or customer taking a subscription. Those are pretty typical CRO factors you’ve probably thought of before, in terms of a negative to be overcome or removed.

Payment Methods 165

Payment Methods SaaS Payments Payment Solutions Payments 165

FastSpring

JUNE 11, 2024

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. Are you looking for a merchant of record that will help you grow your subscription software business?

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

FastSpring

JUNE 22, 2022

I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. We talked about one of the biggest trends playing out in the software industry: the convergence of B2B and B2C. For example: Are you making your quoting and invoicing experience as efficient and flexible as possible?

B2C 128

B2C Payments SaaS Payments B2B 128

Neil Patel

SEPTEMBER 11, 2020

To help speed up the process, I reviewed six of the best systems on the market and put together a comprehensive list of what to look for as you make your final decision. If you’ve spent some time searching for solutions from Google or asking for peers’ recommendations, you know there are hundreds of payroll companies to choose from.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. In Part A , we outlined the paths to generating unique value for the healthcare system and patients. For example, we heard a variety of answers to the “build vs. buy” question from our interviews.

Healthcare 114

Healthcare AI Payments Enterprise 114

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Customer churn rate quantifies subscription cancellations, calculated as lost customers divided by the starting customer count. If you want to ensure customers renew each time, continue reading ahead.

SaaS Payments 81

SaaS Payments Retention Payment Services Payment Solutions 81

FastSpring

FEBRUARY 9, 2023

Interview with Fred Linfjard Is conversion rate optimization for SaaS different than traditional A/B testing for ecommerce? But for subscription-based software companies, that’s just the beginning. Specifically, how Fred slashed it by 50% in a previous growth role at a software company. Our First Three Episodes 1.

Payment Methods 78

Payment Methods Merchant Services Payment Solutions Payments 78

Sales Hacker

JANUARY 13, 2021

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.

Payment Solutions 80

Payment Solutions Payments Software Review Enterprise 80

Scytale

MARCH 19, 2024

Security: To validate your information security controls and ensure sensitive data and systems are properly protected. ISO 27001: An ISO 27001 audit assesses information security management systems and controls and is the globally recognized standard for information security.

Payment Services 52

Payment Services Payment Solutions Payments SaaS Payments 52

User Pilot

MAY 8, 2024

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Anticipate future customer needs and work proactively to find solutions. For example, a company may seek a cybersecurity solution to ensure the safety of its operations and customer data.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Services Payments 93

User Pilot

MAY 6, 2024

Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. Userpilot allows you to collect user profile data from product analytics, in-app surveys, and 3rd party applications. 6-step process to create user profiles: Identify what data to include based on goals.

Payment Methods 92

Payment Methods SaaS Payments Payment Solutions Payments 92

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And so it felt like it was a place that was ripe for new software products. And that was the origin story.

Payment Solutions 114

Payment Solutions Payment Methods Payment Services Payments 114

User Pilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

User Pilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

User Pilot

JULY 20, 2024

Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

User Pilot

AUGUST 10, 2023

Invite passives to interviews to learn more about their expectations. Post-purchase or plan upgrades to understand customer expectations NPS surveys triggered after customers make payment will help you identify friction and areas of improvement in your checkout. an invoicing app. Setting NPS survey frequency in Userpilot.

SaaS Payments 79

SaaS Payments Payment Solutions Software Review Interviewing 79

User Pilot

JULY 21, 2024

A retention specialist is responsible for proactively engaging with users, guiding them through product adoption, gathering feedback, and managing subscriptions. This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn. Book a demo today!

Retention 52

Retention Payments Payment Methods Payment Services 52

Natalia Luneva

JANUARY 13, 2021

However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. The period refers to a month or year depending on which payment option you offer or which of them is more popular. Software companies that serve large organizations experience a 6-10% churn rate.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

User Pilot

MARCH 23, 2023

4: Customers churn when they don’t get enough value to keep renewing their subscriptions. Use in-app prompts , like tooltips and modals, to highlight those features. #5: To reduce involuntary churn , notify users with emails or notification banners before their subscription expires. #7: Want to reduce customer churn?

SaaS Payments 91

SaaS Payments Churn Underperforming Technical Team Payment Methods 91

FastSpring

JANUARY 8, 2019

A set of subroutine definitions, protocols, and tools for building application software. An API may be used for a web-based system, operating system, computer hardware, or software library. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction.

Payment Methods 62

Payment Methods Merchant Services Payment Services Outsourcing Services 62

User Pilot

JULY 11, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Sales Hiring Payment Methods Payments 52

Buffer Resources

JANUARY 18, 2023

These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience. You can create simple or complex systems to manage your creative process. Content management system: Wordpress or Ghost Price : Free plans.

Payment Services 136

Payment Services Payments Payment Methods AI Search 136

User Pilot

JULY 25, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Retention 52

Retention Sales Hiring Development Team Review Software Review 52

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Below, we’ll shed some light on the great buy vs. build debate.

Payment Features 51

Payment Features Subscription Merchant Services SaaS Payments 51

User Pilot

JULY 28, 2024

Free trials are very common in SaaS companies, where users want to see the outright benefits before investing in month-long subscriptions. There are two options available to the user after the trial ends: provide payment details to continue using the product or lose access to the platform. How does a free trial work? Source: Postfity.

SaaS Payments 87

SaaS Payments Payment Methods Payment Services SaaS 87

User Pilot

JUNE 19, 2024

But there are other additional payments, including bonuses, commissions, and profit sharing that can increase the salary by $43,582/year. Best tool for customer support – Zendesk : Zendesk is a leading customer support platform that provides comprehensive solutions for managing customer inquiries and support tickets.

Management 52

Management Payment Solutions Payments Payment Services 52

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription.

Benchmarks 118

Benchmarks Churn Payments SaaS Payments 118

Baremetrics

JANUARY 17, 2022

There are two types of email subscription lists that marketers can build: free and paid. How To Make Your Paid Newsletter Subscription More Efficient Content Creation and Distribution Email Newsletter Tool: What to look out for Popular Newsletter Subscription Services 1. Table of Contents. And always start with a free trial.

Scale 95

Scale Payment Solutions Management Payment Methods 95

Unbounce

SEPTEMBER 16, 2021

Aside from the above or below search results on Google search, through the Google Search Network , your ads can appear beside, above, or below search results on Google Play, the Shopping tab, Google Images, Google Maps, and the Maps app. You can use a hierarchy system to leverage the use of your keywords. Image courtesy of Shopify.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Navint

FEBRUARY 20, 2019

We sat down with Sean to learn more about his background, his views on the recurring revenue vendor landscape, and his first initiative at Navint: building the Salesforce CPQ & Billing practice. Q: Sean, you’ve worked for some of the major software players in the recurring revenue technology space—Zuora, Apttus, and Salesforce.

Payments 53

Payments Technology Scale Revenue 53

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. These saas can be either web or app-based or even both. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105