FastSpring

AUGUST 2, 2023

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Our customers have been quite happy with the service.” Set up a demo or try it out for yourself. Braintree offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

User Pilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? Let’s get started.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Neil Patel

SEPTEMBER 11, 2020

But thankfully, that’s not what your payroll process has to look like. The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” And if they had taken that data point at face value, they would have taken that feature mention back off the website.

Payment Methods 179

Payment Methods SaaS Payments Payment Solutions Payments 179

FastSpring

AUGUST 6, 2024

We provide an all-in-one payment platform for SaaS, software, video game, and other digital product businesses, including VAT and sales tax management, payment localization, and award-winning consumer support. This interview was edited for length and clarity. Set up a demo or try it out for yourself. RH: Correct.

Merchant Services 167

Merchant Services Payment Services Outsourcing Services SaaS Payments 167

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

FastSpring

MARCH 15, 2021

If you have a product or service that can be offered as a subscription, right now is the perfect time to make the transition. The post-checkout fulfillment process happens automatically. With active subscribers, recurring payments are sent automatically, giving you predictable cash flow and a steady income stream.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

User Pilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. TL;DR A user profile is a collection of details about an individual user: their identity, roles, personal details, or behavior. They may be inspired by a user but they don’t describe one real person. Collect data through multiple methods.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 160

Scale Payment Services Payment Methods Scaling 160

User Pilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. Userpilot provides you with different methods of collecting data, analyzing it, and acting on it. You can then tailor your marketing campaigns to match those needs or use that knowledge to personalize and improve the customer experience.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

User Pilot

MARCH 7, 2023

Churn happens even to the most successful SaaS companies. TL;DR In SaaS, cancellation (also referred to as “ churn “) is when a customer stops using your product and then unsubscribes from their plan. Unsatisfactory customer service. Involuntary churn due to failed payments. Terrible primary onboarding.

SaaS Payments 105

SaaS Payments Subscription Payment Features Payment Methods 105

SaaStr

DECEMBER 17, 2019

Happy post lunch interview. This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. Ari : All Right.

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

User Pilot

JULY 28, 2024

How does a free trial work in SaaS and help me get customers, you may ask as a new SaaS founder. TL;DR Free trials let customers test a product or service over a limited period of time. TL;DR Free trials let customers test a product or service over a limited period of time. Then this guide is for you!

SaaS Payments 98

SaaS Payments Payment Methods Payment Services SaaS 98

FastSpring

APRIL 13, 2023

Dopple’s earliest customers are already seeing a 40% increase in conversions, and 71% of their visitors interact with 3D-enabled products. Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. They have dimension, they have shape, they have personality.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

FastSpring

AUGUST 8, 2024

In this episode of Growth Stage, we interview Braden Steel , Sr. Podcast Full Interview: Audio Listen online or find it on more podcast services. Podcast Full Interview: Video Transcript David Vogelpohl (FastSpring) (00:04) Hello everyone! What was the first thing you bought online? Jump to video.

Product Marketing 157

Product Marketing Marketing SaaS Payments Payment Methods 157

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. Everybody was on the same page.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

FastSpring

JUNE 11, 2024

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. Podcast Full Interview: Audio Listen online or find it on more podcast services. Set up a demo or try it out for yourself.

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

User Pilot

MAY 8, 2024

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Personalize experiences for different customer segments. Deliver exceptional customer support using AI and self-service resources. What are the different types of customer needs?

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

Sales Hacker

SEPTEMBER 16, 2019

Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. Inside sales may be used by any sales team, but it’s one of the top sales models in B2B, especially for SaaS and tech. It may be done over the phone, Skype, email, web conference….

Sales Hiring 100

Sales Hiring Scale Sales Recruiting Payment Methods 100

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 157

Scale Sales Payment Methods Merchant Services 157

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. Interview them. According to one study, it also costs over $50 billion annually due to wasted resources alone. But what makes B2B content good ? Tough question.

B2B 136

B2B Technical Advisors SaaS Payments Underperforming Technical Team 136

FastSpring

DECEMBER 7, 2023

Full Interview: Audio Only Full Interview: Video 3 Mergers and Acquisitions Insights From Carl Hargreaves 2 Main Reasons Brands Acquire Other Companies While there may be any combination of features about a business that make it attractive to buyers, it usually boils down to two main reasons a buyer is looking to buy in the first place.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Segment users by their role or goal as soon as possible to provide a personalized onboarding experience.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

User Pilot

FEBRUARY 10, 2023

In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. It enables businesses to make data-driven decisions. Also, it helps to personalize the customer experience and boost customer loyalty. Send out personalized content to different user segments.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payment Services 98

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. Christoph Janz: So what does it take to raise capital in SaaS?

Development Team Review 185

Development Team Review Software Review Management Sales Hiring 185

SaaStr

JUNE 28, 2020

SaaStr CEO, Jason Lemkin shares his interview checklist. But I think for a lot of vertical SaaS, they’ll see impacts when the Q2 numbers come out. Are you more excited about eCommerce? Partially, I think, for personal reasons. You can see the full video here , and read the podcast transcript below. Aileen Lee: Yeah.

Part-Time VPE 194

Part-Time VPE Sales Hiring Payment Methods SaaS Payments 194

User Pilot

JUNE 30, 2021

In this article, I will be going over two popular SaaS signup flows: friction-based signup flow vs. frictionless signup flow. In short, a friction-based flow is one that will make it harder for the user to complete the signup process in exchange for more value-added later on. A higher number of dropouts during the signup process flow.

SaaS Payments 101

SaaS Payments Payment Solutions SaaS Payment Services 101

Payrix

JUNE 25, 2024

Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast.

Payments 100

Payments Payment Solutions Finance Embedded Payments 100

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation. Offer self-service support with an in-app knowledge base.

SaaS Payments 97

SaaS Payments Strategy SaaS Payment Solutions 97