SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 274

Sales Hiring Payment Services SaaS Payments Scale 274

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Set up a demo or try it out for yourself.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

MAY 10, 2021

There’s one theme we’ve reiterated over the years, at least since 2017 or so when we interviewed the CEOs of Twilio and Veeva back-to-back : To grow quickly after $100m ARR, you probably need a second core product. In fact, now it’s more than 2x the size of its SaaS software alone. The only question is when.

Merchant Services 258

Merchant Services SaaS Payments SMB Payment Solutions 258

SaaStr

OCTOBER 6, 2023

Stand Out by Being Concise and Easy to Understand Michael has done over 2000 YC interviews, and the one thing founders don’t understand is that if investors don’t know what your company does, they can’t fund you. “The They collect the payment online and take a 15% fee for every booking. Let’s use Airbnb as an example. That’s it.

Payment Methods 273

Payment Methods Startup Payment Solutions Sales Hiring 273

User Pilot

NOVEMBER 7, 2024

Well implemented, product demos help to: Improve user engagement : Today’s B2B buyers are independent—they want to research and evaluate solutions on their own terms. For instance, the spend management platform Pleo saw a 10X increase in conversion rates after implementing interactive demos. Userpilot comes in handy here.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

FastSpring

SEPTEMBER 16, 2022

When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Stream both interviews below and see highlights from each. How to Price a New Product.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

SaaStr

DECEMBER 17, 2019

Enter the platform company. Happy post lunch interview. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. So, 90 new people coming on and figuring out how to do that integration.

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

FastSpring

JUNE 22, 2022

I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. We talked about one of the biggest trends playing out in the software industry: the convergence of B2B and B2C. Are you making it easy for all your customers to pay you (such as localized currency and payment methods)?

B2C 148

B2C Payments SaaS Payments B2B 148

Stax

MAY 30, 2024

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. The best payroll services exist to simplify the process of paying your employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

FastSpring

AUGUST 6, 2024

She recently assisted a European software company that was contacted by African taxing authorities inquiring about an unpaid tax liability. FastSpring is a merchant of record that can help you easily grow your business internationally. This interview was edited for length and clarity. Set up a demo or try it out for yourself.

Merchant Services 167

Merchant Services Payment Services Outsourcing Services SaaS Payments 167

FastSpring

MARCH 15, 2021

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. Why Shift to a Subscription Revenue Model. Not only will recurring revenue provide stability during uncertain economic times, but it can help increase profits … fast. Popular SAAS Revenue Models.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. After interviews revealed that users of the service loved a particular feature that wasn’t spoken of much on the website, they tested adding a mention of that feature to the free trial sign-up form. Jump to highlights.

Payment Methods 179

Payment Methods SaaS Payments Payment Solutions Payments 179

Sales Hacker

JANUARY 13, 2021

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.

Payment Solutions 89

Payment Solutions Payments Software Review Enterprise 89

Neil Patel

DECEMBER 2, 2020

Thankfully, there’s recruiting software that helps you do precisely that and then some. With so many recruiting software options to choose from, the problem is that it quickly becomes an overwhelming choice to make. No one wants to invest in tools that aren’t entirely useful to their process. You’re hardly alone in that camp.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market. The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them.

Healthcare 140

Healthcare AI Artificial Intelligence Payment Solutions 140

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. Alex: Let’s dive into your business models. It’s a transaction business.

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. How you should think about building a sellable business. What factors beyond financials makes a target even more valuable. Jump to highlights.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Buffer Resources

JANUARY 18, 2023

These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience. Access is determined by the platform’s capacity, so you can’t rely on it too much. Content management system: Wordpress or Ghost Price : Free plans.

Payment Services 138

Payment Services Payments Payment Methods Payment Solutions 138

Neil Patel

JANUARY 4, 2021

What if you could take passive interaction to the next level and actually buy and sell directly from the platform? Instagram shops are an option for Instagram account holders who have e-commerce brands to sell directly from the Instagram platform. If a hiccup occurs with one platform, you’re already set up somewhere else.

Payment Methods 145

Payment Methods Payment Solutions Payment Services Payments 145

User Pilot

AUGUST 22, 2024

TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector. When choosing onboarding solutions , institutions should consider functionality, pricing , scalability, integrations , automation features, and security certification.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. Technographic details on devices and platforms used to ensure compatibility and support across technologies. 6-step process to create user profiles: Identify what data to include based on goals. Let’s dive right in.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

FastSpring

JANUARY 8, 2019

A type of performance-based marketing in which a business rewards partners (also known as affiliates) for each visitor or customer brought by the affiliate’s marketing efforts. The largest 3rd party ecommerce platform. They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. But we provide a combination of APIs and software.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. That company would go on to be acquired by TaskRabbit, where he helped 3x core business volume as co-head of marketing. We create this robust web crawler.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

FastSpring

JUNE 11, 2024

Affiliate marketing can be a great growth lever to scale your digital product business, but how can you drive meaningful growth with the right affiliates without losing out to fraud or shady attribution schemes? Are you looking for a merchant of record that will help you grow your subscription software business?

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Anticipate future customer needs and work proactively to find solutions.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

DECEMBER 7, 2023

Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. This can be data from CRM platforms, customer feedback , website analytics, product analytics, social media data, etc. Gather data. Visualize data to uncover insights.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

Intercom, Inc.

MAY 3, 2018

If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. Do you have an analyst that works embedded in your team? Bringing analytics into the fold.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Intercom, Inc.

JULY 14, 2022

My main focus at the time was not industry – I didn’t know anything about payments. Those strategic accounts are using the Stripe platform in a particularly significant way, and they hold a very, very high bar for payments performance. How are you feeding back customer insights to the product team?

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 173

B2B B2C Scale New CTO 173

Buffer Resources

JUNE 8, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices. His project management work operates under 'George Solutions,' while his creative endeavors fall under 'The Cre8tor Hub.' 👀 Check out this Creators Unlocked interview for an alternative view of niching down.

Outsourcing Services 109

Outsourcing Services Payments Social Media Payment Methods 109

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113