FastSpring

JUNE 22, 2022

I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. Are you making it easy for all your customers to pay you (such as localized currency and payment methods)? One approach is to build on top of a single commerce platform that ties all the core elements that require iteration together.

B2C 147

B2C Payments SaaS Payments B2B 147

SaaStr

MAY 10, 2021

There’s one theme we’ve reiterated over the years, at least since 2017 or so when we interviewed the CEOs of Twilio and Veeva back-to-back : To grow quickly after $100m ARR, you probably need a second core product. Certainly to grow quickly as you approach $1B. The only question is when. That’s the magic. More on that here.

Merchant Services 251

Merchant Services SaaS Payments SMB Payment Solutions 251

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. Alex: The other side of the equation on customer acquisition is monetization.

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

FastSpring

SEPTEMBER 16, 2022

When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Stream both interviews below and see highlights from each. About Our Presenters. About FastSpring.

Pricing 144

Pricing Payment Solutions Payment Services Scale 144

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 146

Benchmarks Churn Payments SaaS Payments 146

Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. It’s in human nature to try to integrate – “Everybody is spending so much on Christmas, why wouldn’t I feel in my best condition for a few days?”

SaaS Payments 44

SaaS Payments Payment Methods Payment Solutions Payments 44

SaaStr

OCTOBER 6, 2023

Stand Out by Being Concise and Easy to Understand Michael has done over 2000 YC interviews, and the one thing founders don’t understand is that if investors don’t know what your company does, they can’t fund you. “The They collect the payment online and take a 15% fee for every booking. Let’s use Airbnb as an example. That’s it.

Payment Methods 268

Payment Methods Startup Payment Solutions Sales Hiring 268

FastSpring

AUGUST 6, 2024

FastSpring is a merchant of record that can help you easily grow your business internationally. We provide an all-in-one payment platform for SaaS, software, video game, and other digital product businesses, including VAT and sales tax management, payment localization, and award-winning consumer support.

Merchant Services 167

Merchant Services Payment Services Outsourcing Services SaaS Payments 167

FastSpring

AUGUST 2, 2023

“As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Are you looking for a merchant of record that will partner with you to grow your business internationally? Igor said they haven’t had any major issues using the FastSpring platform. Here’s why.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. It’s in human nature to try to integrate – “Everybody is spending so much on Christmas, why wouldn’t I feel in my best condition for a few days?”

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

User Pilot

NOVEMBER 7, 2024

For instance, the spend management platform Pleo saw a 10X increase in conversion rates after implementing interactive demos. Here’s how: Conduct internal interviews : Talk to your sales team, customer success managers, and product team members. Our platform lets you create in-app surveys and analyze their results code-free.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. They built themselves into a core platform for HR 2.0 Enterprise is maybe around 60% of our revenue, it’s not the whole deal.

Sales Hiring 269

Sales Hiring Sales Recruiting Scale Payment Methods 269

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. What do enterprise buyers in healthcare care about most when evaluating AI products?

Healthcare 114

Healthcare Payments AI Enterprise 114

Buffer Resources

JANUARY 18, 2023

These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience. Access is determined by the platform’s capacity, so you can’t rely on it too much. Add Buffer to your content creation toolkit today. Paid plans start from $16.99/month

Payment Services 139

Payment Services Payments Payment Methods AI Search 139

FastSpring

OCTOBER 12, 2023

Full Interview: Audio Only Full Interview: Video 3 CRO Insights From Dave Gowans Why Full Funnel CRO Is Especially Important for SaaS and Subscriptions “The easiest and most straightforward bit of CRO is what you can do on the website,” Dave says. But I’m not going to know if it ultimately resulted in revenue.

Payment Methods 179

Payment Methods SaaS Payments Payment Solutions Payments 179

Intercom, Inc.

AUGUST 27, 2020

Today the subscription management platform is helping industry powerhouses across the Fortune 500, including Ford, Caterpillar, and Thermo Fisher, shift their perspective from transactions to relationships. It really leads to better revenue and lower churn when customers make changes. Over the last 7.5

Scale 211

Scale Payments Subscription Payment Features 211

Buffer Resources

JUNE 8, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices. This decision has led him to delegate about "97 percent of the tasks across all my businesses." This approach has yielded Lloyd the "luxury of time to think, conduct interviews, and even travel if required."

Outsourcing Services 110

Outsourcing Services Payments Social Media Payment Methods 110

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. The best payroll services exist to simplify the process of paying your employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. It’s in human nature to try to integrate – “Everybody is spending so much on Christmas, why wouldn’t I feel in my best condition for a few days?”

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

Stax

MAY 30, 2024

TL;DR Understanding your target market is the first step to growing your FSM software business FSM software providers need to invest in product development and innovation to stay up-to-date with industry trends, forecast market needs, and respond with innovative solutions. Engage with the 5.17 Don’t forget to leverage testimonials.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Neil Patel

JANUARY 4, 2021

What if you could take passive interaction to the next level and actually buy and sell directly from the platform? Instagram shops are an option for Instagram account holders who have e-commerce brands to sell directly from the Instagram platform. If a hiccup occurs with one platform, you’re already set up somewhere else.

Payment Methods 145

Payment Methods Payment Solutions Payment Services Payments 145

FastSpring

MARCH 15, 2021

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. Why Shift to a Subscription Revenue Model. Not only will recurring revenue provide stability during uncertain economic times, but it can help increase profits … fast. Popular SAAS Revenue Models.

Payment Features 146

Payment Features Payment Services Subscription Payment Solutions 146

FastSpring

SEPTEMBER 16, 2022

If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products. Strengthening Customer Relationships.

SaaS Payments 147

SaaS Payments Payment Solutions Merchant Services Software Review 147

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. Jeanne DeWitt talks driving expansion revenue.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Buffer Resources

MAY 17, 2023

Picture this: two popular influencers from different niches join forces to create engaging and exciting content, reaching millions of followers across platforms. Lifestyle creators Alix Earle and Monet McMichael frequently film content together on brand trips. The result? We do a lot of this at Buffer! Joint giveaways.

Social Media 127

Social Media Payments Software Review Technical Review 127

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market.

Healthcare 140

Healthcare AI Artificial Intelligence Payment Solutions 140

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 111

Scale Payments Technical Advisors Sales Recruiting 111

Intercom, Inc.

MAY 3, 2018

If a process doesn’t stick, don’t hesitate to move from it. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. Bringing analytics into the fold.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Buffer Resources

JUNE 22, 2023

Welcome back to Creators Unlocked , a series where we interview creators about their best practices and advice for other creators. Diversify your platforms in anticipation of change The Internet is always changing, and staying ahead of the curve is a must for any creator. Make sure any revenue generation aligns with these elements.”

Social Media 120

Social Media Payments Payment Methods Technical Review 120

SaaStr

AUGUST 15, 2020

Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. Jay Snyder: We talked about needing to have an understanding of a customer’s business, their drivers, and also ensuring adoption or the business case breaks.

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. Technographic details on devices and platforms used to ensure compatibility and support across technologies. 6-step process to create user profiles: Identify what data to include based on goals. Let’s dive right in.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

FastSpring

DECEMBER 7, 2023

How you should think about building a sellable business. Interested in learning more about how your SaaS, software, video game, or other digital goods business can partner with FastSpring and let us worry about the taxes? WP Engine, we’re the world’s most trusted platform for WordPress. Jump to highlights.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Sales Hacker

JANUARY 13, 2021

It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas. The licensor enjoys a new revenue stream. A supply chain management system licenses a BI application.

Payment Solutions 87

Payment Solutions Payments Software Review Enterprise 87

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 157

Scale Payment Services Payment Methods Scaling 157

FastSpring

JANUARY 26, 2024

Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS being an integral part of impacting the entire business. Jake Dipple 4:40 Of course, so, Sideways 6 we’re ID management platform, and we exist to bring good ideas to life every day.

Customer Success 158

Customer Success VP of Engineering Payments Payment Methods 158

User Pilot

DECEMBER 7, 2023

This can be data from CRM platforms, customer feedback , website analytics, product analytics, social media data, etc. For example, customer surveys and interviews may reveal that language learners want an interactive app with a personalized experience. They help you develop growth strategies that keep the revenue flowing and growing.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Userpilot is a product growth platform with feedback, analytics, and engagement features.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105