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To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. But there are other types of churn you can measure, such as revenue and transactional churn. But is this purely anecdotal?
For example, you can: Identify influencers for your marketing team and leads for your sales team Reply to comments and mentions through the dashboard–there’s no reason to visit each individual platform Take advantage of pre-written responses Schedule posts when your audience is most active (even if you’re asleep!).
We should probably do an interview together. And if we’re talking to the right profile of person, they’re very interested in doing that interview and doing that case study. I demand payment upfront. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. It’s helpful early on.
358: Chen Amit is the Founder & CEO @ Tipalti, the only global payable automation platform that scales with you and now remitting $5Bn annually across 3M suppliers. To date, Chen has raised over $146M with Tipalti from the likes of Oren Zeev, Dan Rose, Mike Chalfen and then Greenspring, Truebridge and 01 Advisors to name a few.
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