SaaStr

JANUARY 24, 2022

It was too big a flag for a company at the edge of where I like to invest. With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. I couldn’t even figure that out. Your focus expands. Mistake #4: DIY Accounting.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

Stax

OCTOBER 13, 2024

Users can view banking information, track monthly bills, track investments, manage credit card accounts, and much more. It is a subscription-based integrated payment platform that helps you process credit card payments. Quicken Inc.

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”.

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

SaaStr

FEBRUARY 15, 2024

What’s your most recent disclosed investment? Metronome’s sophisticated billing and subscription management platform enables companies to easily manage and automate complex billing and invoicing processes. What’s your sweet spot for investing — check size, stage, type of deal? Check that out here.

Scale 290

Scale Software Review Payment Features AI 290

SaaStr

APRIL 14, 2025

800+ VCs Ready to Invest This year, were bringing together over 800 VCs and investors, making SaaStr Annual 2025 the ultimate place to pitch, connect, and secure funding. And we’ve got an AI Demo Stage running all day, every day this year, right in the heart of Annual. 100+ scale-ups and start-ups showing you how they do it!

VP of Engineering 204

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 204

SaaStr

FEBRUARY 2, 2025

Sales up 22%! Their platform helps restaurant owners, who typically earn less than $50,000 annually in profit, create professional online presences without significant investment in time or resources. A huge congrats to Team @owner for a record start to 2025!! New restaurants up +31% in 1 month! Join a rocketship.

AI 228

AI Technical Review Artificial Intelligence Systems Review 228

Subscription Flow

MAY 14, 2024

You have probably already integrated a payment gateway and may just be on the lookout of alternate options for your current payment gateway. Or you may be someone who specifically uses the NMI gateway and are on the lookout for a subscription-management software that will sync well with an NMI integration.

Payment Methods 105

Payment Methods Payment Features Payments Merchant Services 105

SaaStr

JUNE 28, 2021

This usually doesn’t happen in the very early days, when you just have a few employees and almost no real marketing or sales expense. It’s just, to invest in sales and marketing now, and make those extra hires, the burn rate is growing even faster at 12% a month after $100k MRR. This sounds about right.

Sales Hiring 332

Sales Hiring Scale Payment Features Finance 332

SaaStr

JULY 20, 2024

Dedicated Slack Channel For Every Metric From the early days at Secureframe, they have had a dedicated Slack channel for every metric: every net new sale, every expansion, every churn, and every expense. Invest in People You want to keep the bar high on talent, especially in hypergrowth, and not just in the early stages.

Sales Recruiting 305

Sales Recruiting Sales Hiring Scale Engineering 305

SaaStr

FEBRUARY 9, 2024

Everything from hiring on the GTM side to layering in a sales-led motion into PLG. From a Go-To-Market perspective, Zapier uses a hybrid model that involves a combination of freemium offerings, subscription plans, and partnerships. Let’s dive into what’s making that hybrid model successful: PLG and Sales Led?

Scale 321

Scale Sales Hiring Sales Marketing 321

Clouded Judgement

JANUARY 24, 2025

It might also boost sales forecasting accuracy by using your enterprise’s historical transaction data to predict future trends more reliably. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Securities and Exchange Commission.

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

Clouded Judgement

OCTOBER 11, 2024

This behavior can create a surge in purchasing activity, as organizations look to make strategic investments without losing their allocated funds. Sales cycles elongated as every vendor that was being considered for purchase was put through many levels of evaluations and approvals. Securities and Exchange Commission.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

SaaStr

NOVEMBER 26, 2019

Hear from Duo Security’s VP of Inside Sales America on how to build a $2.3B sales team. Jennifer Lawrence | VP, Inside Sales @ Duo Security. Today I’m going to start by telling you a little bit about me, a little bit about Duo, and then the secrets to building a killer inside sales org.

Scale 296

Scale Sales Hiring Underperforming Technical Team Sales 296

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. So even though you do need to continually win your subscriber on an ongoing basis, by the time it comes up for that first renewal, the sales rep may be long gone. 1: Balance acquisition, engagement, and retention.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. Four, people in the sale? Kristen Habacht: Well, there’s none in sales.

Merchant Services 266

Merchant Services Scale Sales Recruiting Sales 266

Subscription Flow

OCTOBER 2, 2024

For subscription-based businesses, revenue leakage means the waste of potential capital which has been rightfully earned. The causes behind this gap range from errors in subscription handling to recurring billing inefficiencies. Boasting revenue is the central goal for subscription-based businesses.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Blulogix

DECEMBER 26, 2024

By Inga Broerman Building a Competitive Edge Through Channel Partnerships In an increasingly competitive subscription economy, channel partnerships have become a beacon for businesses seeking scalable growth and sustainable revenue streams.

Payments 52

Payments Payment Features Payment Services Scale 52

How To Buy Saas

DECEMBER 20, 2024

Keeping track of the accounting for SaaS businesses can be challenging because of the subscription model that they operate on, and that is why most companies opt for cloud-based software solutions to smoothen the processes. This is an important process as you need to send invoices to customers on time and also collect revenue effectively.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

SaaStr

AUGUST 21, 2024

Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. Only Grew Sales & Marketing Expense 12%, and Cut R&D (Product + Engineering) and G&A Expenses Toast has gotten to profitability by truly holding the line on headcount and revenue expenses.

Scale 307

Scale Payment Methods SaaS Payments Payment Solutions 307

SaaStr

JUNE 5, 2020

With the Salesforce IPO in 2004, we saw the first sign that institutional investors were comfortable with a standard set of SaaS metrics: Churn, sales efficiency , ARPU, LTV, customer acquisition cost , and so on. . It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products.

Venture Capital 299

Venture Capital Technical Review SaaS Scale 299

Stax

APRIL 3, 2025

of retail sales in 2025, amounting to $6.862 trillion. But launching your eCommerce store is just half the equationaccepting payments efficiently and effectively is a whole different ball game. If you wish to become a PayFac, note that it has high initial setup costs since you must invest in infrastructure, security, and compliance.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

The Daily Egg

JANUARY 30, 2019

Whether you’re looking for subscriptions, leads, sales, or a higher return on your marketing investments, conversion rate optimization is the path to follow. When you want the most from your web marketing efforts, the benefits of conversion rate optimization (CRO) cannot be overstated. The thing about CRO is that it works.

Payment Features 260

Payment Features Subscription Investment Sales 260

Incredo

JANUARY 14, 2020

What just happened is that you entered another SaaS company’s sales funnel. Let’s jump on a free call How to setup your SaaS sales funnel? image source Some SaaS companies tend to overcomplicate their SaaS buyer journey. Funnel ends not when the sale is closed but when your customer refers you.

Sales Funnel 239

Sales Funnel SaaS Sales Social Media 239

Clouded Judgement

FEBRUARY 7, 2025

Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Securities and Exchange Commission.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

SaaStr

JUNE 11, 2024

Operations Sales and marketing R&D Product development If you can use AI, you can compete faster, better, and with fewer resources. over adoptions of about ten years, so there’s real value in investing time and money into applications that help you achieve this. You may receive invoices in back office systems.

AI 183

AI Artificial Intelligence Data Generative AI 183

SaaStr

DECEMBER 14, 2020

Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g., But you, your VP of Sales, and your VP of Customer Success should know which Big Customers are at risk almost immediately upon signing. semi-commodity storage, semi-commodity hosting, etc.

Churn 362

Churn Sales Hiring Systems Review B2C 362

FastSpring

SEPTEMBER 16, 2022

In two one-hour interviews, FastSpring sales leaders Todd Stellfox and Tony Markov each interviewed Kurt about pricing strategies that work in volatile markets and beyond. Note: From global payment processing to global VAT and sales tax management, FastSpring is the easiest way to sell around the world. About FastSpring.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

Blulogix

OCTOBER 24, 2024

Schedule a Demo Today Navigating Tax and Regulatory Complexities in UCaaS Billing As UCaaS companies grow and diversify their service offerings, many are shifting towards complex bundles, hybrid pricing plans, and varied subscription models.

Payment Features 59

Payment Features Scale compliance B2B 59

Subscription Flow

DECEMBER 12, 2024

One such insight is the businesss best performing strategies, or promotion channels which drive the most ROI (return on investment). This is achieved by informed strategies to cut down on costs, and boost sales. Subscriptions are a great way for businesses to generate stable revenue streams.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. from Astella Investimentos, Spectra Investments and others. Vindi is a PCI-certified online payment platform for recurring billing. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Clouded Judgement

JUNE 19, 2024

Sales Efficiency: Gross Margin Adjusted CAC Payback Demonstrating the ability to efficiently acquire customers is the fifth aspect of a successful quarter. To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4. Altimeter is an investment adviser registered with the U.S.

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

SaaStr

APRIL 28, 2019

Free also serves as a hunting ground for sales to find prospects and leads. You can see our fun video with Stewart Butterfield from SaaStr Annual 2015 where he said they’d never have a direct sales force. ” The Slack Fund is tiny. “As of January 31, 2019, Slack Fund has invested $10.1 Way Enterprise.

Scale 279

Scale Venture Capital SMB Enterprise 279

SaaStr

DECEMBER 27, 2020

This is fairly common as companies go more enterprise, and the sales team especially wants to limit the use of free accounts and pilots. In New Relic’s case, moving from subscription to consumption based usage has increased net revenue 15%. I’ve seen this across other B2B/API companies I’ve invested in.

Scale 342

Scale Outsourced Development SMB Cloud 342

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Talk to sales What is a Payment Processing System?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

OCTOBER 5, 2022

Combining product-led growth (PLG) with enterprise sales is a multiplier effect. When engineered right, combining PLG motions with enterprise sales accelerates growth by engaging with different customers in precisely the way they want. Most companies, however, think they must choose between product-led and enterprise sales.

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

Sales Hacker

FEBRUARY 7, 2025

During this stage, SaaS businesses often expand their teams, invest in marketing, and refine their go-to-market strategies. In its early stages, Nosto operated on a performance-based pricing model, charging clients a commission on sales directly attributed to its product recommendations.

Pricing 112

Pricing Scale SaaS Technical Review 112