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Syllable’s Agentic Platform is enterprise infrastructure that handles voice interactions with the same reliability you’d expect from mission-critical systems. The Investment Story Syllable has raised $103M total funding, including a $40M Series C led by TCV, with backing from Oak HC/FT, Section32, and Verily.
When SaaStr Fund made the first investment in RevenueCat back in 2018, nobody could have predicted that this “simple API for managing in-app subscriptions” would become the infrastructure powering 33% of all mobile subscription apps and reach a $500M valuation in 2025. By the time they raised their $1.5
The purpose of the detailed information is to help investors (both institutional and retail) make informed investment decisions. ServiceTitan Overview From the S1 - “ServiceTitan is the operating system that powers the trades. We go to market with our platform in three ways: Core, Pro and FinTech products.
Its product provides software to spas and salons but it’s not new (the first salon software came out in the 80s), and neither is a lot of the vertical software getting hot today. 10-15 years ago, salon and spa software was essentially a calendar with bells and whistles. readily available that didn’t exist before.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. 📆 January 23rd, 2025 at 9:30 AM PST, 12:30 PM EST, 5:30 PM GMT
An efficient, flexible, and scalable payment ecosystem can drive growth, reduce costs, and improve customer satisfaction. APIs (Application Programming Interfaces) are at the heart of this transformation, enabling businesses to create customized payment workflows that meet the unique demands of their operations.
I try to look at two things in Vertical SaaS startups, at least when investing : Will everyone in the vertical / industry use it? and Is the app so core, or at least is on a path to become so core, that they can charge $20,000+ a year for it? Even a fairly small business can pay $10,000-$20,000 a year for one app, usually.
” Investing for growth has been pretty flat year over year for SMBs, which means there is money there, but they’re holding onto it. This gets more challenging when you have stakeholders who aren’t the ones buying the software. I already have a solution.” If you screw up one payment, customers are going to be angry.
over 26 years Historic Achievement: First company EVER to hit $4 trillion To put this in perspective: if you invested $1,000 in NVIDIA at IPO, you’d have nearly $7 million today. The B2B Parallel : Like the best B2B companies, NVIDIA created switching costs through their software stack (drivers, development tools, APIs).
Speaker: Brad Pinneke, VP of Business Development at Payrix and Worldpay for Platforms
In this webinar, Brad Pinneke, Vice President of Business Development at Payrix and Worldpay for Platforms, will dive into the 7 must-have criteria for evaluating payments partners, helping you maximize both efficiency and the long-term value of your investment. Save your seat for this exclusive webinar today!
In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. remains the largest interchange and software market, Matt predicts a loosening of regulatory constraints.
But launching your eCommerce store is just half the equationaccepting payments efficiently and effectively is a whole different ball game. On the surface, it seems effortless, with customers only taking a few seconds to initiate and complete payments. The eCommerce paymentsolution infrastructure involves several key players.
Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. Check out this helpful blog: The essential elements of merchant underwriting for software companies.
I dream about clients telling me, ‘Hey, I did not receive my payment today. ” In Y Combinator’s 10-week program, Deel burned through 20% of their time selling a payments platform that nobody wanted. ” The Discovery : Companies didn’t just need payments—they needed payments plus compliance.
Software companies are looking, feeling, and acting more like merchant services providers. So let's take a closer look at where forward-thinking FIs are investing their resources to stay in the game. So let's take a closer look at where forward-thinking FIs are investing their resources to stay in the game. It’s everywhere.
So theres a theme Ive been working on with all the SMB-focused founders I work with and have invested in: # 1. Into the #1 most important app they use, and can never rip out. Not just super-slick bookings and scheduling for salons and spas, but also payments and payroll, and front office and back office automation. Into an ERP.
The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?
For most businesses, the payment process is relatively straightforward. But in healthcare, payments are more complexlayered with government programs, private insurers, co-pays, and patient responsibility. Your software plays a critical role in streamlining that process.
ServiceTitan, the operating system for the trades, continues to scale impressively, with $772M in FY25 revenue, $800m+ ARR and a clear path to $1B ARR. Net Dollar Retention >110% and GDR of >95%: The Power of Being a True Operating System ServiceTitans NRR consistently exceeds 110%, even with SMB-heavy customers. Thats rare.
According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. To address evolving customer demands and accept electronic payments, you need a payment processing system.
The shift from “innovation budget” to “operational budget” means AI tools must compete directly with established softwareinvestments—and many aren’t winning those comparisons yet. The spending data captures signatures and payments, not the decision-making process that began quarters earlier.
You’re here because someone—maybe your CEO, maybe your investor, maybe your gut—told you that owning payments could be a game-changer for your platform. But here’s the part that gets glossed over: how you own payments matters. Should you become a full Payment Facilitator (PayFac)? First, What Is a Payment Facilitator (PayFac)?
The real key to sustainable growth and increased revenue lies in maximizing payment attachment – the adoption and usage of integrated payments by your existing customer base. We recently had the privilege of sitting down with a panel of payments experts from Stax for a masterclass on this critical topic.
When you’re expanding your software business into new regions, industry benchmarking data can help you make better strategic decisions by answering important questions about business in the region. If you’re selling software at the same price into both the U.S. This means that, for example, for every 100 U.S.
For many, daily activities are now often accompanied by apps we cant live without. As the attachment to these apps grows, theres an expectation that theyll consistently deliver convenience and flexibility. That expectation has driven software companies to build and grow their platforms rooted in customer centricity.
What is a payment facilitator? A payment facilitator (or PayFac) is a software platforms all-in-one payment processing solution. Instead of your customers needing to create their own merchant account to process payments, you as the PayFac developer handle all the payments setup and complexity for them.
If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?
White label merchant processing enables third parties like integrated software vendors (ISVs) or independent sales organizations (ISOs) to customize and sell the payment processing technology and services of a payments provider under their own brands. What is white label merchant processing?
In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.
Small businesses in America and worldwide have to choose from a wide variety of accounting softwaresolutions, and this range of choices can be overwhelming. Research shows that 64% of small businesses use accounting software and the market for accounting softwaresolutions is projected to be worth $4.3billion by 2023.
Becoming your own Payment Facilitator (PayFac) sounds greatuntil you realize its a regulatory nightmare , a financial black hole , and takes longer than your last DIY home improvement project (which, lets be honest, is still unfinished). Payrix is a solid PayFac-as-a-Service solution, but its not for the faint of heart. Eventually.
What if you could boost revenue without having to invest a small fortune in new customer acquisition? In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. Technographics, like operating system or device type. Company details, like size or industry.
Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?
Most SaaS businesses prefer to manage their accounting processes through cloud-based softwaresolutions, but even for that you need to know the nitty-gritties of SaaS accounting. In this blog, we will cover all of these and provide the best solutions to some common challenges as well.
What is an integrated software vendor? An integrated software vendor more commonly known as an ISV is a software company that engages in a partnership with a payments provider in order to integrate payment processing capabilities into their platform. 3 things you should know about integrated software vendors 1.
However, advanced SaaS solutions have opened up new possibilities across distinct categories. These are essentially tailored solutions that can empower game developers to fulfill unique needs and drive impact. Lowered expenses: SaaS tools, as a part of your business infrastructure, require no hefty upfront payment.
Here’s how businesses can use integration to their advantage: Streamlining Operations Across Systems Billing integration connects CRM , ERP , and subscription management tools , ensuring data flows seamlessly across systems. This eliminates manual processes, reduces errors, and speeds up billing cycles.
Channel Complexity Requires Smarter Systems The modern channel landscape is complex, requiring businesses to address diverse partner needs while maintaining efficiency and consistency. Billing software with advanced integration capabilities plays a pivotal role in enabling this. platinum, gold, or authorized reseller levels).
AI systems can process vast datasets and spot trends or risks that humans might miss. For example, machine learning models can forecast sales, optimize pricing, and evaluate investment scenarios in real time. Unlike simple scripts, intelligent automation systems learn and adapt.
The merchant underwriting process is a critical step that payment processors and financial institutions use to assess the risk associated with onboarding new businesses. Merchant account underwriting is the evaluation process payment processors use to assess whether a business meets the criteria for accepting credit card payments.
There are certainly tactics that work best for specific groups: by industry (software vs hardware, or retail, or services, or healthcare, etc.) 2: Payment structure SaaS is paid on a recurring basis. You subscribe to the service, rather than owning the software outright. 1: Balance acquisition, engagement, and retention.
Navigating the world of payments can be complicated, especially when you’re running a software business with many moving parts. Embedding payments is a great first step, but encouraging merchants to adopt payments and onboarding them is another hurdle many ISV/SaaS businesses run into.
Why is the Revenue Growth Management Solution Important? One such insight is the businesss best performing strategies, or promotion channels which drive the most ROI (return on investment). It takes a good amount of investment to adopt the technology, deliver the training, and purchase the software for effective RGM operations.
However, to fully unlock its potential, companies must go beyond qualitative insights and bring data into the decision-making process within Customer Success ranks and investments. They help answer key questions: Why is this Customer Success investment being prioritized? What is the business case for the initiative?
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