Intercom, Inc.

DECEMBER 31, 2019

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. To give some perspective, there were about 300 million smartphones sold in 2010.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Subscription Flow

MAY 2, 2024

Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2%

Payment Solutions 105

Payment Solutions SaaS Payments Merchant Services Payment Services 105

SaaStr

NOVEMBER 27, 2024

Its product provides software to spas and salons but it’s not new (the first salon software came out in the 80s), and neither is a lot of the vertical software getting hot today. 10-15 years ago, salon and spa software was essentially a calendar with bells and whistles. readily available that didn’t exist before.

SaaS Payments 254

SaaS Payments Payments Payment Solutions Payment Services 254

SaaStr

NOVEMBER 28, 2024

I try to look at two things in Vertical SaaS startups, at least when investing : Will everyone in the vertical / industry use it? and Is the app so core, or at least is on a path to become so core, that they can charge $20,000+ a year for it? Even a fairly small business can pay $10,000-$20,000 a year for one app, usually.

Payment Solutions 258

Payment Solutions Inbound Sales Team Marketing Scale 258

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. remains the largest interchange and software market, Matt predicts a loosening of regulatory constraints.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

OCTOBER 23, 2024

” Investing for growth has been pretty flat year over year for SMBs, which means there is money there, but they’re holding onto it. This gets more challenging when you have stakeholders who aren’t the ones buying the software. I already have a solution.” If you screw up one payment, customers are going to be angry.

SMB 300

SMB Payment Services Payments Payment Methods 300

Payrix

MARCH 27, 2024

Payment transaction types and touchpoints are becoming more accessible and diverse. Online and offline payments, credit cards, digital wallets, and ACH — the more commerce intersects with our daily lives, the higher the expectations for simple and intuitive payments. They need omnichannel payments. No problem.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

Tom Tunguz

AUGUST 26, 2020

Asana builds productivity and task management solutions. However, Asana’s cash flow margin from operations is 13 percentage points better, meaning customer pre-payment terms from customers and cash collections may be superior. Asana invests 10% more of its revenue in S&M, which is consistent with its higher growth rate.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

FastSpring

OCTOBER 19, 2021

“When we heard about it, we just stopped what we were doing,” an app developer told us on a recent call. “It Pending Apple’s appeal, the Gonzalez Rogers ruling would enable developers to link to external payment systems (like FastSpring!) New Revenue Opportunities From Mobile Apps. It shut down our shop for a while.

Payment Solutions 148

Payment Solutions Payments Payment Methods Payment Services 148

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 352

Sales Hiring Scale Payments Payment Solutions 352

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Cash Flow Management: Subscription payments provide a steady cash flow. Provides flexibility for customers and aligns costs with value received.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

SaaStr

JUNE 1, 2023

Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. The company is trusted by more than 30,000 companies, over 5,000 investment funds, and half a million employees for cap table management, compensation management, liquidity venture capital solutions, and more.

Scale 245

Scale Payments Payment Solutions Artificial Intelligence 245

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

SaaStr

DECEMBER 28, 2023

Q: Are folks ready to buy Enterprise-level apps that are pre-tailored to a vertical? Vertical software is nothing new,” Jason says. There has been niche software for bookkeepers, dentist offices, and veterinarians. Q: What are your thoughts on platforms like ServiceNow or Salesforce bringing partner apps to extend that platform?

Sales Hiring 290

Sales Hiring Payment Solutions AI SaaS Payments 290

USIO

APRIL 22, 2024

One pivotal yet often overlooked area is payments. Integrating efficient payment systems along with offering revenue share will significantly impact a SaaS company’s revenue streams and overall expansion. In fact, Usio powers many other payment providers via a white-label solution.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

Payrix

JULY 24, 2024

With their sights set on elevating the customer experience, deepening user engagement, and driving sustainable growth, there’s one thing software companies are making room for in their roadmap: Embedded Payments. However, not all Embedded Payments solutions are built under the same standards.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

Payrix

JANUARY 10, 2025

Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers. Check out this helpful blog: The essential elements of merchant underwriting for software companies.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

SaaStr

NOVEMBER 1, 2023

– 111% NRR, although down from 131% in 2021 – 15 Month CAC – Gotten very efficient, +$194m net profit – Transactions growing faster than software, like Shopify – From $120m ARR in… pic.twitter.com/hYImIBKyNQ — Jason ✨Be Kind✨ Lemkin  ?? And Far Bigger. This is one huge difference.

Payment Services 336

Payment Services Payments SaaS Payments Payment Solutions 336

USIO

JULY 25, 2024

Hiring your own staff as a payment facilitator involves significant costs and risks. We’ll also discuss how opting for a third-party solution like Usio can mitigate these risks. Source: PayScale IT Security Specialist Role: Safeguards your payment systems from cyber threats, ensuring data integrity and security.

Payment Services 130

Payment Services Payment Facilitation Payments Payment Solutions 130

SaaStock

JANUARY 25, 2019

Trailblazing through their home continent, venturing successfully onto the world stage or changing from on-premise software to SaaS, these companies could have a postal code in any SaaS hotspot in the world. ContaAzul was acquired by the collaborative software platform Wabbi Software S.A. CEO : Vinicius Roveda Goncalves.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

USIO

JANUARY 23, 2024

Advantages of Integrated Payments: Efficiency and Convenience: Integrated payments streamline transactions, reducing manual efforts and providing convenience for both businesses and customers. Multi-channel Integration: Integrated solutions work seamlessly across various channels, maintaining a consistent payment experience.

Payments 130

Payments Payment Solutions Trends Technology 130

Payrix

JANUARY 30, 2024

Their cloud-based software suite supports donor engagement, member management, event planning, volunteer tracking and more, allowing their clients to put focus back into doing good. In pursuit of transforming how nonprofits are supported, Neon One knew their clients faced integration issues and lacked payments expertise.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

SaaStr

SEPTEMBER 9, 2021

Bill.com had to develop a network that today has millions on vendors processing bills and payments on it. The payments / fintech side of Bill took a decade to come together. Rene cautioned folks to understand the regulatory and fraud elements of doing payments are significant. There are 6m SMBs that buy SaaS software.

SaaS Payments 62

SaaS Payments Payments Payment Services Scale 62

SaaStr

AUGUST 21, 2024

Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. Customer Referrals Now Responsible for 14% of New Locations Invest in true customer happiness, folks. #10. But Toast even more so, at 18% of revenue. Predicting 29% Growth Going Forward, Too.

Scale 294

Scale Payment Methods SaaS Payments Payment Solutions 294

SaaStr

MAY 25, 2024

Lesson #1: Invest In Customer Support Early Cloudinary strongly believes that customer success and support are enablers of PLG growth and aren’t just a cost center. They made a bet to hire a CFO early in their history to help guide them in terms of what the investment model should look like with PLG and, over time, with PLG and Enterprise.

Scale 306

Scale Sales Hiring SaaS Payments Development 306

Stax

JUNE 4, 2024

Selecting the right payment processing software is crucial for any business aiming to streamline transactions and enhance customer experience. This decision impacts everything from compatibility with existing systems to security features and customer support.

Payment Services 88

Payment Services Merchant Services Payment Solutions Payment Methods 88

SaaStr

APRIL 1, 2023

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. There are over 400M small businesses worldwide. That’s why patience is key.

Scale 245

Scale SMB Merchant Services Payment Methods 245

Tom Tunguz

OCTOBER 10, 2021

Also, if the crypto company sells software/services to other crypto companies and receives payment in tokens, the token revenue generated from that relationship resides in the treasury. Some structures discount the investors' allocation by a negotiated percentage: e.g., 66% warrant coverage per equity dollar invested.

Payment Solutions 346

Payment Solutions Payments Payment Services Investment 346

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure. Set up a demo or try it out for yourself.

Payments 156

Payments SaaS Payments Merchant Services Payment Solutions 156

Neil Patel

DECEMBER 23, 2020

Interested in customer relationship management (CRM) software that’s free forever? I’ve picked out the top five free CRM software products on the market. Let’s run through the important considerations that go into picking the right free CRM software on the first try. The Top 5 Options For Free CRM Software.

Payment Solutions 139

Payment Solutions Software Review Software Payments 139

SaaStr

MARCH 7, 2024

What’s your most recent disclosed investment? This was precisely my experience upon meeting Toni and Carlos, the founders of Embat, in an area we’ve extensively have been exploring: treasury management and payment automation. Embat is building the next-generation treasury management software. Why did you do the deal?

Payments 272

Payments Payment Services Payment Solutions Scale 272

SaaStr

DECEMBER 12, 2024

So theres a theme Ive been working on with all the SMB-focused founders I work with and have invested in: # 1. Into the #1 most important app they use, and can never rip out. Not just super-slick bookings and scheduling for salons and spas, but also payments and payroll, and front office and back office automation. Into an ERP.

Churn 268

Churn SMB Payments Payment Solutions 268

USIO

AUGUST 15, 2024

We’re diving headfirst into an essential topic: the stability of your current payment partner is crucial for maintaining the smooth operation of your business. Unfortunately, not all payment partners are equipped to handle the challenges and complexities of the modern market.

Payment Services 130

Payment Services Payment Solutions Technical Review Blockchain 130

Stax

JUNE 6, 2024

Accounts receivable (AR) software is a cornerstone tool in your financial operations in any business. Without a good solution place, your business could face delayed payments, increased errors, and inefficient cash flow management. That’s why choosing the right software is a must.

Payment Solutions 88

Payment Solutions Payment Services Payment Methods Payments 88

Stax

JUNE 9, 2024

Following this approach, most retail business owners try to find a Point-of-Sale (POS) system for retail businesses that can make their operations (especially in-store) more efficient, manageable, and cost-effective. TL;DR When shopping around for a modern POS system for retail businesses, you should consider a few critical requirements.

Point of Sale 88

Point of Sale Payment Solutions Payment Services Merchant Services 88