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Channel Sales for SaaS: What It Is, When it Works, and How to Build Your Own

OpenView Labs

Some of the most successful and influential SaaS companies include channel sales in their go-to-market strategy. For the uninitiated, channel sales refers to the process of partnering with third parties to get your product into the end user’s hands. Channel Sales versus Direct Sales – The Good and the Bad.

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“Land, Expand, Explode: How to Win the Long-Game in SaaS” Egnyte Chief Customer Officer and Co-Founder Rajesh Ram (Video + Transcript)

SaaStr

And this is the moment of reckoning that you get to as a SaaS company is that a sale is not the end. You can be very happy when you sell someone, you can exalt, you can have the high fives, but a sale is really the beginning. First off, the land, this is your typical initial sale. That’s really what they’re buying.

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PODCAST 36: How To Model Sales Productivity And Identify Opportunity For Marketing To Developers

Sales Hacker

This week on the Sales Hacker podcast , we interview Meghan Gill , VP of Sales Operations at MongoDB. . Meghan has been at Mongo almost 9 years and was the first non-technical hire at the company, helping them scale past an IPO in 2017 and transitioning from an early career in Marketing into Sales Operations. .

Scale 82
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Understanding the Joint Success Plan: A Tool for Outcome-Based Customer Success Management

ChurnZero

The range of responsibilities of Customer Success Managers (CSM) in the industry is dizzying. From technical support to renewals and upselling, this role might be one of the most confusing and misunderstood jobs in all of tech. . Sofia Varga, Director of Recruiting. Alan Alda, Manager of Recruitment Marketing.

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Oct 28 – Customer Success Jobs

SmartKarrot

Strategic thinker that can see beyond the day-to-day to help reach marketing and sales goals, create a stronger brand, and improve the customer experience. Support the sales process by communicating with perspective clients, as needed. Proactively manage a portfolio of high-value customers to maximize their return on investment.

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Jun 09 – Customer Success Jobs

SmartKarrot

As we grow, hire, coach, and mentor a customer success team passionate about helping customers get the most from their investments in Sync. Ensure their teams deliver efficiently in alignment with key partners in Sales, Product, and Engineering. Drive value for customers by helping them achieve their business and technical outcomes.

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The fundamental lesson of the forces governing scaling startups

A Smart Bear

Marketing isn’t scheduling a launch and recruiting isn’t timing the start-dates of the next 50 hires in customer service and sales. We didn’t line up that press and have those sales materials and ensure code-quality high enough to scale on day one, without predictability. Recruiting. Predictability.

Scale 61