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A Low Win Rate is Just a Huge Opportunity-in-the-Making

SaaStr

Do you need better sales leadership? Win rates should go down as you scale, and push into new market segments. Win rates in fact should go down as you do more marketing. Marketing will bring in leads that are tougher to close. That alone can increase your close rate materially. Are you nurturing leads properly?

Scale 293
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5 Interesting Learnings from BigCommerce at $180,000,000 in ARR

SaaStr

Shopify is #1 in so many market segments, but for “bigger” SMBs BigCommerce (and perhaps less-custom enterprise deployments) is arguably #2 to Shopify. It’s much smaller than Shopify, at $170m ARR vs $3B+ ARR, but it’s still plenty big for us to learn a lot from this big but not #1 player in the market.

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Scaling Past $10M ARR: Listening to the Market and Defying Tradition with WorkRamp CEO Ted Blosser (Video)

SaaStr

But the drive and passion remained, and leadership didn’t give up. Blosser comments, “The big thing I want to share with everyone is just stick with it if you feel like you have product-market fit. Leadership introduced a high-velocity playbook and refocused the company downstream. Sometimes it can take longer.”

Scale 246
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Bootstrapping in SaaS? It Works. But Add ~4 Years to the IPO Timeline.

SaaStr

Third, it’s important to be in a segment where competition can’t kill you. Because it will take you 4 years >longer< to get to $10m ARR, it’s important to be in a market segment where direct competition is weak. This doesn’t mean it isn’t there. It just means that in your sweet spot of deals … you usually win.

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Successes and Setbacks on the Road to $1B with Alessio Artuffo, President and COO at Docebo

SaaStr

The LMS market segment is big, and Docebo thinks about it in two folds. Leadership injections as you scale are tricky. At Docebo, 65% of their customers use it both externally and internally. It’s essential that messaging doesn’t get confused when communicating with these different use cases.

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The 6 Most Common Mistakes Founders Make When They Are Just Starting to Scale Revenue

SaaStr

One of the biggest mistakes I see after $1m in trying to enter new market segments, new verticals, where you have zero traction. Let me list some of the ones I see most often going from say $1m to $10m in ARR: Chasing the Shiny Penny. It’s one thing to invest in an area where only 5% of your business is today.

Scaling 301
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10 Things I Wish My Board and VCs Had Told Me

SaaStr

If yours is, invest more there and worry a little less about pressure to do new things, new market segments, etc. Double down there. You can screw up a lot of other things. Most products are not beloved. 4/ If you need a little more $$$, and you are doing well — we will help. I needed just a little more money, but not a ton.