ChurnZero

DECEMBER 2, 2022

Does your Customer Success team have the right structure, workload, and engagement model to hit its goals? Re-segmenting your customer base is a natural evolution of your company, product, and team’s growth. We also had to think about how we were doing their variable compensation to incent fairness across the team.

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. This will be built into the product.

Payment Methods 271

Payment Methods Merchant Services Scale Payments 271

BetterCloud

JUNE 16, 2022

Employees wait too long for help desk tickets to be resolved, and IT knows automating SaaS operations can help. Since IT teams are so stretched, employees are waiting too long for IT to resolve tickets. The impact to the organization, unfortunately, is an idle employee and a poor employee experience.

Underperforming Technical Team 59

Underperforming Technical Team Operational efficiency. Innovation Retention 59

OPEXEngine

DECEMBER 23, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. First, some SaaS companies deliberately run with a low set-up product, little to no services, and a customer success team that takes care of implementation issues. They know how to do this.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. But I went in and their executive team that came in blew me away.

VP of Engineering 105

VP of Engineering Scale Development Team Review Technical Review 105

SmartKarrot

AUGUST 9, 2022

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Many SaaS businesses may typically experience challenges related to poorly optimized day-to-day business processes, ineffective goal prioritization, inefficient operations, and much more.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Many SaaS businesses may typically experience challenges related to poorly optimized day-to-day business processes, ineffective goal prioritization, inefficient operations, and much more.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

JULY 26, 2021

CX has to start from the top – it is a leadership responsibility. Effectively train your customer-facing teams. Have a clear understanding of the different aspects of customer experience that can create value – operational efficiencies, financial returns, and enhanced employee engagement and outcomes.

Artificial Intelligence 11

Artificial Intelligence Scale AI Search Customer Lifetime Value 11

Valuize Consulting

OCTOBER 23, 2024

If This Pillar is Weak: Without strong recurring revenue performance, the company would constantly be losing customers, forcing it to spend more on acquiring new ones just to maintain revenue, let alone grow. It assesses the maturity of strategy development, resource allocation, and the integration of systems and data sources.

Underperforming Technical Team 52

Underperforming Technical Team Scale Technical Review Customer Lifetime Value 52

User Pilot

JANUARY 29, 2025

As Lead Product Manager for Core Product, youll oversee state-of-the-art technologies, collaborate with top-tier engineers, and develop products that shape the industry. Who would be a bad fit for this job? PMs unfamiliar with highly technical teams and projects. Who would be a bad fit for this job? Apply here 2.

Artificial Intelligence 52

Artificial Intelligence AI Payment Solutions Scale 52

User Pilot

FEBRUARY 24, 2025

Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. As a Manager on the PDO GenAI team, you will be responsible for managing a team of Project Managers to supply product teams with critical data and data labeling for Meta’s GenAI products.

Technical Advisors 52

Technical Advisors Data Management Scale 52