FastSpring

MARCH 20, 2023

Release Notes is our monthly highlight of our great features coming out on the FastSpring platform so you’ll be able to pick up and go with the latest features for your store. Collect Payments Through ACH Transfers FastSpring now fully supports ACH transactions for all of its sellers. Check out our documentation here.

User Experience 112

User Experience Merchant Services Payment Methods Payments 112

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Payrix

MAY 14, 2024

Before joining Worldpay for Platforms, he was CRO at Chargebee, a subscription revenue management platform that manages billing subscriptions and payments for companies throughout the world. And […] payments certainly is one of those [and often] under monetized [opportunities],” shares Adam. “[At]

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. It was a distribution API in a very rudimentary form, and it allowed us to be present in other properties than our website.

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

ChurnZero

AUGUST 14, 2020

Get direct access to CRM data, such as accounts, contacts, opportunities, cases, subscription data (renewal date, license count, total contract value, etc.) Subscription Billing Software. What is subscription billing software? Its typically used to host online events, trainings, product demonstrations, and sales pitches.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Sales Hacker

NOVEMBER 15, 2017

Account Based Marketing (ABM) is a strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves, worthy of focused, hyper-personalized treatment by sales, marketing and other teams. . Challenger Sales Model. Champion/Challenger Test. Channel Partner.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products. David Schmaier: Sure.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

SaaStr

JANUARY 14, 2020

My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. His name is Nate Walkingshaw and he has a book out on product leadership that was recently published, which is an incredible book.

B2B 173

B2B B2C Scale New CTO 173

Sales Hacker

SEPTEMBER 15, 2020

Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Key lessons learned in 10 years of top leadership [12:23]. Sam Jacobs: Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend.

Leadership 75

Leadership Payments Scale Payment Methods 75

Totango

JULY 15, 2022

Helping you easily identify customers who may be at risk due to issues like low product adoption, poor financial standing and/or leadership changes. It will also trigger a workflow that alerts the customer’s Success Manager to reach out to the customer if they have not made a payment within 45 days of the due date.

Payment Methods 90

Payment Methods Payment Services Payments Payment Solutions 90

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payment Methods 59

Payment Methods Payments Payment Features Payment Solutions 59

Intercom, Inc.

AUGUST 29, 2019

I worked with Jack Welch of GE for a couple of months to get his online MBA program off the ground, and when I started my first company way back in the day, Jack came to Boston to do one of his conferences. Now at around the 51st person that we’re bringing in, it just doesn’t seem that they have the same passion that we do for the business.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Sales Hacker

FEBRUARY 12, 2021

Support: Check for extra costs related to customer support, whether or not they offer support in your language (if you’re running a global sales team), and how you can get in touch with the CRM’s support team (via phone, email, etc.). Inventory management capabilities: price, quotes, invoices, purchase orders.

Payment Solutions 118

Payment Solutions Enterprise Scale Payments 118

User Pilot

MAY 8, 2024

Personalize experiences for different customer segments. Cultivate a customer-centric culture from leadership down. When customers feel that a product meets their specific requirements and delivers value , they are more likely to continue using the service, upgrade their subscriptions, and recommend it to others.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

ChurnZero

MARCH 31, 2020

Takeaway #1: Don’t be afraid to ask customers how they’ve been impacted by this crisis—whether it’s directly via phone or passively via a survey. Reaching out to customers via phone helped motivate their team by hearing customers’ sense of relief and gratitude. It’s been hard to contact customers by phone since offices are closed.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

Aysling

JULY 29, 2021

Also, spreadsheets arent designed to store data from the past, so it becomes difficult to spot trends. They are limiting they limit the vision and forecasting of company leadership. A PSA system such as Aysling is flexible enough to give you what a spreadsheet cannot It can handle payments, reporting, HR and freelancer management.

Payment Services 52

Payment Services Payment Features Payments Payment Methods 52

SaaStr

OCTOBER 29, 2019

This is a mobile solution for SMB’s to send an invoice and get paid. What I love about SaaS as a product person is that it’s a longterm value exchange. They’re overwhelmed by the payment decision of which plan to buy. I promised a little more detail around some of these research methods.

Payments 113

Payments Pricing Compensation Scale 113

Subscription Flow

NOVEMBER 16, 2023

Subscription based and fixed pricing were two payment methods that had benefits but also major drawbacks such as: flexibility for the client as well as the company. The method by which the price per unit of consumption is established is a consumption model’s second most crucial component.

Pricing 52

Pricing Payment Features Payment Services Payment Methods 52

SaaStr

JULY 18, 2019

They were around driving traffic to the site, and increasing registration, and conversion rates, and the payment flow, and things like that. Here is our original payment page. First we only ran it with our basic and pro subscriptions, which are basically our lower risk individual subscriptions. A start of free trial.

Marketing 125

Marketing Payment Methods Payment Solutions Payments 125

ProfitWell

OCTOBER 7, 2019

Today on Recur Now, the astronomical findings of Zuora’s Subscription Economy Index are released. We’re also talking subscription sports with a pricing expert, and highlighting a former Netflix culture-building badass. Your top subscription news. Subscription Cavaliers. Can you guess who? WeWork lets go.

Subscription 49

Subscription Payment Features Payments Payment Services 49

Outseta

APRIL 14, 2020

As founders and leadership teams scramble to minimize the impact of the downturn on their businesses, I can assure you that most of their employees aren’t reaching out to them offering creative solutions to their problems. Platforms like Shopify have grown to the extent that they have (and are currently doing really well!)

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

Baremetrics

AUGUST 5, 2021

Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home. If you lead a hybrid team, our bet is you’ll need the right tools to be successful.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

Neil Patel

DECEMBER 17, 2020

Leadership can leverage your BPM platform to track tons of useful data for measuring productivity, forecasting costs, and further refining processes. Set rules that automatically route tasks, files, data to the right person or team. Scope out the solutions on the vendor website to see examples of who’s having success with each product.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

User Pilot

FEBRUARY 4, 2022

Cloud-hosted and subscription-based solutions are the most common SaaS sales models because they bring in recurring revenue. The attention from SaaS sales reps will also need to be more personalized since every company’s stack and needs are different. Thought leadership guest posting. What is the SaaS sales process?

SaaS Payments 98

SaaS Payments Scale Payment Services Payment Solutions 98

User Pilot

JULY 11, 2024

This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn. This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go.

Retention 52

Retention Sales Hiring Payment Methods Payments 52

ChurnZero

MAY 20, 2021

You naturally generate loads of customer data – from usage data and payment data to logged tasks, activities, and calls – that often gets overlooked. If you have a five-person Customer Success team and adding a Customer Success Operations role makes each CSM 20% more efficient, then do it. Warning Sign to Level Up.

Customer Success 90

Customer Success Payments Payment Services Scale 90

User Pilot

JULY 20, 2024

Supplement this with online courses or certifications, and consider internships to gain practical experience. Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

Aysling

JULY 29, 2021

Also, spreadsheets aren’t designed to store data from the past, so it becomes difficult to spot trends. They are limiting – they limit the vision and forecasting of company leadership. It can handle payments, reporting, HR and freelancer management. And you have greater security. You miss the forest for the trees.

Payment Services 40

Payment Services Payment Features Payments Payment Methods 40

Baremetrics

DECEMBER 7, 2023

Similarly, the startup leadership are usually the best people to figure out the type of an integration needed between their app and the billing platform. There were hundreds of different plans and countless one-off charges that should have represented prepaid subscriptions and setup fees. When a payment comes in, it should decrease.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

Baremetrics

NOVEMBER 10, 2019

For example, your marketing leader may not need access to everyone’s salaries, and yet they should be the person owning your marketing funnel driving the new customer forecast. The first method is error-prone to say the least, and the second is just too time-consuming (and still error-prone). Even the 1.0

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

BrightBack

AUGUST 19, 2019

Subscription businesses can't survive on acquisition alone. A subscription business model requires proving a consistent return on investment (ROI) to your customers. When it comes to measurement, a single churn goal needs to be communicated from executive leadership to the rest of the company. Make retention personal.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

User Pilot

JULY 28, 2024

This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn. This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go.

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes. Corporations have a huge responsibility in providing workforce development opportunities for their employees.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

User Pilot

JULY 21, 2024

A retention specialist is responsible for proactively engaging with users, guiding them through product adoption, gathering feedback, and managing subscriptions. This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn.

Retention 52

Retention Payments Payment Methods Payment Services 52

ProfitWell

SEPTEMBER 9, 2019

Today's Top Subscription News. Subscription Economy Powers Growth. The music business is booming and it’s all thanks to the subscription economy. billion in the first half of the year, driven by growth in subscriptions to streaming services such as Spotify, Apple, and Amazon. rose 18% to $5.4 rose 18% to $5.4

Payment Solutions 40

Payment Solutions Sales Recruiting Payment Methods Payment Services 40

ProfitWell

SEPTEMBER 23, 2019

Your Daily Top Subscription News. Since we know subscription retail is the new brick and mortar shopping experience, we're all eyes for Lookiero—which is being dubbed "the Stitch Fix for Europe.". It then delivers five personally-curated pieces to fit the shopper's individual size, style, and preferences. Subscription Sapiens.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Subscription 45

OPEXEngine

MARCH 15, 2022

Do you need to expand overseas to ensure your competitiveness or leadership position as a company in your respective market? Payment Processing and Currency Management. Local payment management is critical for several reasons. The first is garnering a high acceptance rate on your payments.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40