Intercom, Inc.

DECEMBER 31, 2019

The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade. Facebook and Twitter, meanwhile, struggled under the unavoidable pressure of hosting half a globe’s worth of daily online communication.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Tom Tunguz

OCTOBER 6, 2021

The company started out life as /dev/payments helmed by two brothers from Ireland. Today, Stripe is synonymous with payments and tallies more than 15 products. This level of success requires masterful leadership. From fraud to reporting, company incorporation to carbon removal, Stripe has redefined itself again and again.

Scale 285

Scale Payment Services Payment Methods Payment Solutions 285

SaaStr

MARCH 25, 2021

BigCommerce is an interesting eCommerce case study on many levels. Payments partners are the biggest part of this. Shopify does payments itself, while BigCommerce has its partners handle payments and instead takes a rev share. Where will it continue to carve out its market leadership in a highly dynamic space?

Outsourcing Services 289

Outsourcing Services Payments Merchant Services SaaS Payments 289

SaaStr

OCTOBER 6, 2023

Two sentence description of what Airbnb does: They let any home or apartment owner rent out their place online. They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. That’s it.

Payment Methods 273

Payment Methods Startup Payment Solutions Sales Hiring 273

SaaStr

MAY 29, 2019

Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems. Qualtrics is an online survey software maker. Ryan Smith Qualtrics Founder/CEO. In 2004 he became CEO of MarkLogic where he stayed until 2010.

Payment Methods 250

Payment Methods Payment Solutions Payment Services Banking 250

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. Nick Mehta: So let’s dive into the future.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

SaaStr

APRIL 1, 2023

Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. Everyone was stuck in place and online was the answer.

Scale 245

Scale SMB Merchant Services Payment Methods 245

Tom Tunguz

MARCH 19, 2020

This is important to project churn rates, assess timing of software payments, and estimate the impact on cash flows/burn. Dunning is the process of collecting outstanding payments and communicating with customers about them. For example, Zoom has a section of their website dedicated to helping people. Sixth, leadership.

Startup 247

Startup SaaS Payments Payment Services Payment Methods 247

Neil Patel

MARCH 12, 2021

Meanwhile, the average person has more than 80 apps on their phone. Consider each of the following monetization methods to decide which is right for your app: Ads: Create a free app and earn money by selling ads in your app. One-time payment: Charge a one-time fee to access the app. Considering building an app?

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Listen to your team.

Sales Hiring 274

Sales Hiring Payment Services SaaS Payments Scale 274

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. I mean payment cultures, payment habits are, yeah, different in every country all over the world.

Payment Methods 160

Payment Methods Merchant Services Payments Payment Services 160

SaaStr

MAY 5, 2020

Hire One Person That Can Help. Pick up the phone, the Zoom, whatever and just do it. Stretch out payments as long as you can. Well, yes that does happen. Now it’s time to close a few, at least 1 or 2. If they were real deals, then you can still close some of them. At least a few. Cut everything you can.

Payment Methods 280

Payment Methods Finance Strategy Enterprise 280

FastSpring

MARCH 8, 2024

An actively involved leadership team that gets to know customers personally. FastSpring provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Set up a demo or try it out for yourself.

Merchant Services 158

Merchant Services Payments Subscription Payment Features 158

SaaStr

DECEMBER 12, 2022

This immediate time-to-value applies to your product and the content you share on your website. As soon as users land on your website, they should get the value quickly. You want your customers to make the payment decision as soon as possible. Find where your customers are online and listen to them.

Payment Methods 241

Payment Methods SaaS Payments Company Culture Payment Solutions 241

Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. What is PCI DSS? Candice explains the basics of PCI DSS. The shift to PCI DSS 4.0

Payment Services 113

Payment Services Merchant Services Payments compliance 113

Chart Mogul

OCTOBER 17, 2024

Intruder provides ongoing monitoring to find security weaknesses in networks, websites, APIs, and cloud setups. They introduced more billing methods to support their customers, and reporting pains started to kick in. The leadership team also relies on ChartMogul to keep their decisions grounded. What is Intruder?

Payment Solutions 52

Payment Solutions Payment Methods Payment Features Payments 52

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Embedding payments into the platform experience makes this possible for software companies to deliver on those expectations.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

SaaStr

MAY 14, 2023

You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. Today, we have displayed the enterprise prices on the website today, very transparent. And you said you kept the pricing on the website? What’s the person you would’ve hired sooner? Nick : Pretty good?

Sales Hiring 274

Sales Hiring Sales Recruiting Scale Payment Methods 274

Buffer Resources

SEPTEMBER 25, 2024

I now have over 130,000 followers, added brand partnerships as a new income stream for my business (earning $55,000 in 2021 and $105,000 in 2022), and even landed a book deal thanks to my thought leadership on the platform. The manager’s commission felt worth it to make this income stream as easy as possible.

Branding 107

Branding Payments Payment Methods Payment Services 107

SaaStr

MAY 16, 2019

We are a customer service platform for e-commerce websites, and one of the things we try to do is to automate customer support. I would argue that since now we have access to … we have lots of data points about trade shows we go to, the payment information, the sales data in CRM. You want to assign the leads to the right person.

Merchant Services 209

Merchant Services Payment Methods Data Sales Hiring 209

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Incredo

NOVEMBER 1, 2019

Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. The same goes for the website, customer support, and user onboarding. Focus: Product and Customer Journey. Focus: Customer Onboarding and Face-to-Face Conversion.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

yoursales

JANUARY 28, 2022

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. hyperise - Hyper Personalize your sales funnel and grow your sales conversions. vidREACH.io - Personal, Video-powered Email Outreach.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 223

Scale Sales Recruiting Scaling SaaS Payments 223

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. From multiple acquisitions to leadership changes, the company has continuously evolved.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Here, Brian walks through strategies and methods for moving deals through the pipeline and adding more “Closed Won” deals to the board. Steal Like an Artist.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

yoursales

JANUARY 29, 2021

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Capsule CRM - The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management. Streak – CRM for Gmail.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

Baremetrics

AUGUST 30, 2021

The phone rings. If you chose not to answer the phone, you’d be in the majority. People love talking to you on the phone – just not necessarily when you’re selling something. Buyers need to be in control When the phone rings, or an email pops into our inbox, we are put in a reactive position. Do you pick up?

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

FastSpring

MARCH 20, 2023

Release Notes is our monthly highlight of our great features coming out on the FastSpring platform so you’ll be able to pick up and go with the latest features for your store. Collect Payments Through ACH Transfers FastSpring now fully supports ACH transactions for all of its sellers. Check out our documentation here.

User Experience 106

User Experience Merchant Services Payment Methods Payments 106

Sales Hacker

OCTOBER 16, 2020

Our product alleviates the need to send out direct mail to collect payments from customers.). Go to your company website and find the testimonials. Every company wants these big logos listed on their company website. Personalization, personalization, personalization. Sell time on your calendar.

Enterprise 127

Enterprise Payment Methods Payment Services Sales Hiring 127

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. SugarCRM – CRM Software & Online Customer Relationship Management. SimplyCRM – The CRM you will actually use.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. The day that acquisition closed, we became a 250,000 person company. Tina Hsiao : Yeah.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products. David Schmaier: Sure.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215