Tom Tunguz

OCTOBER 6, 2021

The company started out life as /dev/payments helmed by two brothers from Ireland. Today, Stripe is synonymous with payments and tallies more than 15 products. This level of success requires masterful leadership. From fraud to reporting, company incorporation to carbon removal, Stripe has redefined itself again and again.

Scale 297

Scale Payment Services Payment Methods Payment Solutions 297

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 274

Sales Hiring Payment Services SaaS Payments Scale 274

SaaStr

MARCH 25, 2021

BigCommerce is an interesting eCommerce case study on many levels. It’s done it by going more upmarket, and better monetizing partners and services. Services and partners are also a big part of their growth story. Its SaaS business in fact only grew at 17% year-over-year, but its partner and services revenue grew 38%.

Outsourcing Services 289

Outsourcing Services Payments Merchant Services SaaS Payments 289

SaaStr

MAY 29, 2019

Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems. Qualtrics is an online survey software maker. Ryan Smith Qualtrics Founder/CEO.

Payment Methods 250

Payment Methods Payment Solutions Payment Services Banking 250

Neil Patel

DECEMBER 12, 2020

Do you want to build a website? Luckily for you and the tens of thousands of online businesses out there, a digital website builder makes it easy to create professional sites that function beautifully in no time. There are many free website builder options. How to Choose The Best Free Website Builder For You.

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Solvers tend to be reactive to what leadership is really worried about. A tale of two career paths. How do we fix it?”

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Tom Tunguz

MARCH 19, 2020

This is important to project churn rates, assess timing of software payments, and estimate the impact on cash flows/burn. Dunning is the process of collecting outstanding payments and communicating with customers about them. For example, Zoom has a section of their website dedicated to helping people. Sixth, leadership.

Startup 247

Startup SaaS Payments Payment Services Payment Methods 247

SaaStr

OCTOBER 6, 2023

Two sentence description of what Airbnb does: They let any home or apartment owner rent out their place online. They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. That’s it.

Payment Methods 273

Payment Methods Startup Payment Solutions Sales Hiring 273

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. From multiple acquisitions to leadership changes, the company has continuously evolved.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

SaaStr

APRIL 1, 2023

Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. Everyone was stuck in place and online was the answer.

Scale 245

Scale SMB Merchant Services Payment Methods 245

Payrix

MAY 14, 2024

Before joining Worldpay for Platforms, he was CRO at Chargebee, a subscription revenue management platform that manages billing subscriptions and payments for companies throughout the world. During his tenure, Chargebee experienced high growth, scaling from processing about $3 billion in revenue to $13-14 billion.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. I mean payment cultures, payment habits are, yeah, different in every country all over the world.

Payment Methods 160

Payment Methods Merchant Services Payments Payment Services 160

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Embedding payments into the platform experience makes this possible for software companies to deliver on those expectations.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

FastSpring

MARCH 8, 2024

However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities. An actively involved leadership team that gets to know customers personally. Set up a demo or try it out for yourself.

Merchant Services 158

Merchant Services Payments Subscription Payment Features 158

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Neil Patel

MARCH 12, 2021

Meanwhile, the average person has more than 80 apps on their phone. Consider each of the following monetization methods to decide which is right for your app: Ads: Create a free app and earn money by selling ads in your app. One-time payment: Charge a one-time fee to access the app. Considering building an app?

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

SaaStr

SEPTEMBER 28, 2023

Single sign-on SAML authentication SCIM provisioning for user management You can sell to 20-30-40-person companies all day, but if you want to sell to hundreds of people in a company, you will need this stuff, and WorkOS helps you do it fast. WorkOS’ operating principle is developer joy, which is ease of use to an extreme degree.

Enterprise readiness 283

Enterprise readiness Payment Solutions Enterprise Payments 283

SaaStr

DECEMBER 12, 2022

The service you deliver. This immediate time-to-value applies to your product and the content you share on your website. As soon as users land on your website, they should get the value quickly. You want your customers to make the payment decision as soon as possible. The strategies you deploy. The marketing tone you use.

Payment Methods 241

Payment Methods SaaS Payments Company Culture Payment Solutions 241

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Neil Patel

DECEMBER 17, 2020

There’s a constant war between growing a business and keeping an operation lean, mean, and agile. It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. Visualize every process from end to end. Process Visualization.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaStr

MARCH 17, 2020

Learn from Talkdesk SVP of Client Services how to build a Customer Reference Program. Gillian Heltai | SVP, Client Services @ Talkdesk. I’m the senior vice president of client services at Talkdesk. Why do they need to be involved in that process?” FULL TRANSCRIPT BELOW. Hi, everyone.

Scale 188

Scale Payment Services Sales Hiring Payment Methods 188

SaaStr

AUGUST 7, 2020

360: Digital transformation marks a radical rethinking of how companies use tech, people, and operations to fundamentally change their business performance. There’s a lot of services. There’s heavy services, at least 30 to 45% versus best-in-class that want to be less than 10%.” Matt Garratt: Thank you.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

Buffer Resources

SEPTEMBER 25, 2024

I now have over 130,000 followers, added brand partnerships as a new income stream for my business (earning $55,000 in 2021 and $105,000 in 2022), and even landed a book deal thanks to my thought leadership on the platform. I decided to start ‘The Anti-Ableism Series.’  If it’s not clear, I am a big fan of TikTok.

Branding 105

Branding Payments Payment Methods Payment Services 105

SaaStr

NOVEMBER 7, 2019

Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services.

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

SaaStr

MAY 16, 2019

Gorgias helps brands automatically respond to basic questions, and track the impact of customer service on sales so support becomes a profit center. We are a customer service platform for e-commerce websites, and one of the things we try to do is to automate customer support. Want to see more content like this?

Merchant Services 209

Merchant Services Payment Methods Data Sales Hiring 209

SaaStr

JUNE 13, 2019

In addition, we believe that this data is representative, because if you look at the different kinds of buyers from the respondents, you see it spans everything from operations and marketing to sales and engineering, even down to legal. The first way is through features: compliance features, security features, Slack uses search.

Scale 252

Scale Sales Hiring SMB Payment Services 252

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. Everybody was on the same page.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Sales Hacker

NOVEMBER 15, 2017

Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. . Accounts Receivable refers to the amount of money yet to be collected from your customers who purchased a product or subscribed to a service.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

SaaStr

JUNE 16, 2020

And I think adjusting really is the operative word here. Also, there is focus on changing terms to try and close and accelerate deals, reducing time commitment requirements for contracts, pricing minimums to get to a yes more quickly, and then also focusing on cash and cash collections by building more efficiency in that process.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

Neil Patel

JULY 21, 2021

A franchise business model can also help you scale rapidly because you inherit the operation processes and framework from the licensing company. Starting a company from scratch, working on branding, operations, funding, and marketing—or buying a license for a pre-established company? Repair Services. Moving Services.

Payment Services 121

Payment Services Payment Methods Business Payments 121

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Now more than ever!

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

SaaStr

APRIL 23, 2019

” The whole point of building a corporation, is not having personal liability attached to it. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. We know a lot about payments.

Sales Hiring 214

Sales Hiring Sales Recruiting Scale Payment Methods 214

Intercom, Inc.

APRIL 4, 2019

So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? The self-service model requires little to no selling whatsoever, saving time, labor and resources for a growing startup. Imagine you went into a retail store and started a conversation with a sales rep. People are smart.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Tom Tunguz

OCTOBER 24, 2021

Over the past seven years, she’s been responsible for scaling Stripe’s worldwide business operations. And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps. ” Right?

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Sales Hacker

OCTOBER 16, 2020

And while this is great advice, you probably wouldn’t have taken the job if you weren’t fired up about the product or service. Before you start your prospecting blitzes, try a few of these to shift into the state of believing in your product or service: Write down 3 reasons you joined the company (i.e., Show gratitude.

Enterprise 128

Enterprise Payment Methods Payment Services Sales Hiring 128

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Capsule CRM – The smart simple online CRM. What do we mean with "best"?

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103