SaaStr

JULY 31, 2020

Founded in 2015, Chorus operates a SaaS platform that provides valuable insights from conversations – say with calls, video conferences and emails — for revenue teams. Last year, the company doubled its headcount, tripled revenue and landed on G2’s Top 100 Global Software list. . This brings the total amount raised at $85.2

Scale 359

Scale Artificial Intelligence Payments Payment Services 359

Tom Tunguz

OCTOBER 6, 2021

The company started out life as /dev/payments helmed by two brothers from Ireland. Today, Stripe is synonymous with payments and tallies more than 15 products. This level of success requires masterful leadership. From fraud to reporting, company incorporation to carbon removal, Stripe has redefined itself again and again.

Scale 297

Scale Payment Services Payment Methods Payment Solutions 297

Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. What is PCI DSS? Candice explains the basics of PCI DSS. The shift to PCI DSS 4.0 The shift to PCI DSS 4.0

Payment Services 113

Payment Services Merchant Services Payments compliance 113

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 274

Sales Hiring Payment Services SaaS Payments Scale 274

SaaStr

OCTOBER 27, 2022

That’s why we give boards and leadership teams an elegant solution that simplifies governance. With customers in higher education, nonprofit, healthcare systems, government, and corporate enterprise business, OnBoard is the leading board management provider.

Merchant Services 240

Merchant Services Payment Solutions Onboarding Payments 240

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. Solvers tend to be reactive to what leadership is really worried about. How do we fix it?”

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

MAY 29, 2019

Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems. Qualtrics is an online survey software maker. Claire Hughes Johnson is Stripe’s COO.

Payment Methods 250

Payment Methods Payment Solutions Payment Services Banking 250

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. From multiple acquisitions to leadership changes, the company has continuously evolved.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

Neil Patel

DECEMBER 17, 2020

There’s a constant war between growing a business and keeping an operation lean, mean, and agile. It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. Visualize every process from end to end.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaStr

SEPTEMBER 28, 2023

Smaller companies have become more sophisticated in the tools they use, the IT systems, and automation for onboarding and offboarding, and all of that has resulted in needing to plug stuff into the tools you’re using quickly. WorkOS’ operating principle is developer joy, which is ease of use to an extreme degree.

Enterprise readiness 283

Enterprise readiness Payment Solutions Enterprise Payments 283

Tom Tunguz

MARCH 19, 2020

This is important to project churn rates, assess timing of software payments, and estimate the impact on cash flows/burn. Dunning is the process of collecting outstanding payments and communicating with customers about them. Sixth, leadership. Great leadership is different than great management.

Startup 247

Startup SaaS Payments Payment Services Payment Methods 247

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. The fintech landscape is rapidly evolving, with Embedded Finance products and services on the horizon.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

Stax

AUGUST 19, 2024

Risk and fraud executive brings over a decade of experience to elevate processes to drive more frictionless experience for merchants and partners. Stay Payments , a leading payment technology provider, has appointed Valentin Neiconi as Chief Risk Officer. He also serves as part of Visa’s Risk Executive Council. and Canada.

Merchant Services 88

Merchant Services Stax Payments Payment Services 88

Stax

FEBRUARY 20, 2024

Stax Payments , a leading payment technology provider, has appointed Mark Sundt as Chief Technology Officer. Sundt brings more than 30 years of expertise as a technology leader to his new role, with a deep background in payments and transforming businesses with groundbreaking technology solutions.

CTO 88

CTO Stax Payments Merchant Services 88

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. Stax Payments , Inc., a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

SaaStr

AUGUST 7, 2020

360: Digital transformation marks a radical rethinking of how companies use tech, people, and operations to fundamentally change their business performance. There’s a lot of services. There’s heavy services, at least 30 to 45% versus best-in-class that want to be less than 10%.”

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

FastSpring

MARCH 8, 2024

However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities. An actively involved leadership team that gets to know customers personally. Set up a demo or try it out for yourself.

Merchant Services 158

Merchant Services Payments Subscription Payment Features 158

SaaStr

OCTOBER 6, 2023

They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. The example doesn’t illustrate the problem/solution It’s inherent that a waiter or waitress doesn’t make a lot of money. That’s it. Don’t include it.

Payment Methods 273

Payment Methods Startup Payment Solutions Sales Hiring 273

SaaStr

APRIL 1, 2023

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. Anyone can open a store and go through the process without talking to anyone.

Scale 245

Scale SMB Merchant Services Payment Methods 245

Sales Hacker

FEBRUARY 12, 2021

As businesses grow, their software requirements grow as well. An enterprise-level company deals with more complexity in its internal processes, has to manage more people and roles, and needs more data to make informed decisions. At this point, a business needs to look for an enterprise solution that can support its growth.

Payment Solutions 117

Payment Solutions Enterprise Scale Payments 117

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. GlossGenius is a vertical SaaS and payments company for the beauty and wellness industry. Is your app part of a larger predictable work sequence?

Cloud 306

Cloud Payments Software Review Payment Solutions 306

Neil Patel

MARCH 12, 2021

Considering building an app? The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. Meanwhile, the average person has more than 80 apps on their phone. That represents a ton of opportunities for app builders. How to Build Out Your App Idea. How does your app stand apart?

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 160

Scale Payment Services Payment Methods Scaling 160

SaaStr

NOVEMBER 7, 2019

Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services.

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. I mean payment cultures, payment habits are, yeah, different in every country all over the world.

Payment Methods 160

Payment Methods Merchant Services Payments Payment Services 160

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

Scale 259

Scale Marketplace as a Service Cloud SaaS Payments 259

SaaStr

MARCH 17, 2020

Learn from Talkdesk SVP of Client Services how to build a Customer Reference Program. Gillian Heltai | SVP, Client Services @ Talkdesk. I’m the senior vice president of client services at Talkdesk. Why do they need to be involved in that process?” FULL TRANSCRIPT BELOW. Hi, everyone.

Scale 188

Scale Payment Services Sales Hiring Payment Methods 188

SaaStr

JUNE 13, 2019

We invest from the very earliest stages to the latest stages of software and consumer companies and we’re based in California. The first way is through features: compliance features, security features, Slack uses search. Only 12 companies require payment info at the start of a trial. Trial structure. Take a look at that.

Scale 252

Scale Sales Hiring SMB Payment Services 252

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Sales or Sales Operations. Not product management.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

SaaStr

JUNE 16, 2020

And I think adjusting really is the operative word here. So we have over 260 portfolio companies globally, it’s all enterprise software, predominantly SaaS. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. Matt Garratt: Next slide. There we go.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

SaaStr

MAY 16, 2019

Gorgias helps brands automatically respond to basic questions, and track the impact of customer service on sales so support becomes a profit center. We are a customer service platform for e-commerce websites, and one of the things we try to do is to automate customer support. Want to see more content like this?

Merchant Services 209

Merchant Services Payment Methods Data Sales Hiring 209

SaaStr

DECEMBER 12, 2022

The service you deliver. You want your customers to make the payment decision as soon as possible. In that stage, consider harnessing the power of case studies and tell the words in your customers’ words that your product brings real solutions. The strategies you deploy. The marketing tone you use.

Payment Methods 241

Payment Methods SaaS Payments Company Culture Payment Solutions 241

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. We have a great sales force.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

User Pilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! SaaS sales can be broken down into three models: self-service, transactional, and enterprise. A self-service SaaS sales process is best for companies with a simple and/or affordable product.

SaaS Payments 98

SaaS Payments Scale Payment Services Payment Solutions 98

Neil Patel

SEPTEMBER 12, 2020

We’ve done the hard work and this article will guide you through the otherwise arduous process of finding the best website builder. There are a multitude of reasons to want to start a website and they will affect the services and features you will need. The Top 4 Best Website Builders. Wix Weebly Shopify WordPress.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145