SaaStr

JANUARY 18, 2023

While many startups aspire toward unicorn status, only a few achieve it. To achieve this level of success, startups need a combination of strong financial performance, innovative products or services, and a favorable market environment. Lesson 1: Everything is about your team. Lesson 6: Pivoting isn’t a bad thing.

Scale 246

Scale Underperforming Technical Team Scaling Interviewing 246

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Kellblog

NOVEMBER 18, 2021

Is your leadership team world-class? Does your board think you have the right leadership team? Heck, does your leadership team think you have the right leadership team? The only way I know to develop your own sense of “seniority” is to meet lots of senior people.

Leadership 126

Leadership Underperforming Technical Team Sales Hiring Scale 126

SaaStr

JUNE 21, 2023

Founders are responsible for ensuring a startup always has enough money, setting the vision for the company, and driving things forward. Lesson #1: If You Aren’t Making Mistakes, You Aren’t In A Startup If you do things that always work and maintain the status quo, you’re likely at a major company like Microsoft. And it was true.

Sales Recruiting 293

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 293

SaaStr

NOVEMBER 25, 2023

In the early days, it was about setting expectations that startups are hard and you must work hard to succeed. We are a tech startup, and in order to be successful, we expect you to put in a lot of hard work. The underperformers who aren’t putting in the effort get a conversation, and if things don’t change, it’s not a good fit.

Sales Hiring 281

Sales Hiring Underperforming Technical Team Revenue Sales 281

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses. What does “Qualified really mean for your team?

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

SaaStr

JUNE 19, 2024

The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. You might have to rebuild your marketing team. Optimize your acquisition funnel.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 293

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 293

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 191

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 191

SaaStr

JUNE 4, 2021

Pomel focused his session on: Making your SaaS startup customer-centric: Hw event marketing has helped him integrate his engineering and sales teams. How many of you guys’ product rely on the highly functioning engineering team? Helping the engineering teams run smoothly and being super productive thanks to mentoring.

Scale 317

Scale Underperforming Technical Team Sales Hiring Engineering 317

SaaStr

JULY 25, 2021

Jyoti Bansal : So first thing Dev is, I know you started as an operator running a startup company, you took it public and then you became a VC and then you became an operator again. You can have the great product and a great team, but the market of small or very niche. Dev Ittycheria : Thank you. Now, running MongoDB as CEO.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. Getting access to the crown jewels and highly sensitive data as a four-person startup is hard, but if it’s a segregated piece of data and a pilot.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

SaaStr

MAY 24, 2023

At nine figures in revenue and 550 people, the CEO of Lattice, Jack Altman, has seen every stage of building a startup. Most of the time, a missing teams view or the ability to integrate with one more system isn’t the answer. They may hit you up with great startups to buy, important summits, and other valuable opportunities.

Underperforming Technical Team 49

Underperforming Technical Team Startup Investment Communication 49

Intercom, Inc.

FEBRUARY 18, 2021

They spoke on the topic of leadership, and unsurprisingly it was a fascinating and enlightening discussion, with a lot of great insights gleaned from their respective careers. If you’re short on time, here are a few quick takeaways: Leadership is not just about having a clear vision for the team – it’s also about serving others.

Leadership 118

Leadership Underperforming Technical Team Sales Hiring Education 118

Kellblog

AUGUST 31, 2022

Two important notes: There is an optional fourth part, sales development , i.e., managing the team of sales development reps (SDRs) who convert MQLs into stage-1 oppties. Whether this team should report into sales or marketing is a separate debate. The lines between these parts are not black and white.

Underperforming Technical Team 145

Underperforming Technical Team Sales Hiring Marketing Startup 145

SaaStr

OCTOBER 4, 2024

They built one platform that does it all, but also made it simple so that these small businesses they wanted to serve, could actually use it to grow revenue without needing a developer that they didn’t have. They initially tried to sell to other startups on the basis that Klaviyo could help you with your customer marketing.

Revenue 307

Revenue Scale Underperforming Technical Team Sales Hiring 307

Intercom, Inc.

APRIL 11, 2019

Startup marketing is tough. But today, marketing is the primary driver of revenue at your typical, fast growing B2B startup. But scaling a marketing team to the heights Segment have isn’t as simple as putting a bunch of A-players in a room and getting them to start churning out paid advertising. billion dollar valuation.

Scale 162

Scale Underperforming Technical Team Marketing Startup 162

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Talk: SaaS.City Bootcamp: Sales Leadership. He was also Coordinator and Trainer of startup sales at Gama Academy, the first sales training program for Brazilian startups.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Paul: Yeah. Some of this cut deep.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249

Kellblog

JULY 18, 2019

So, you’re thinking of taking a job at a startup, but are nervous about the risk, perhaps having trouble telling one from another, and unsure about knowing what’s really important in startup success. Great core/founding team. Startups are about people. We live in a founder-friendly VC era.

Underperforming Technical Team 81

Underperforming Technical Team Startup Software Technical Cofounder 81

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. That’s exactly how Yelp approached its growth journey, under the leadership of Senior Vice President and General Manager of Local Revenue Kayti Sullivan. Why you need a customer success team.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

SaaStr

JANUARY 24, 2024

How should you handle presenting challenges to your C-suite team when you’ve just joined the company? Lattice had a product-led growth flow on the website while the sales team was still trying to sell the PLG companies The good news is Lattice had a lot of activity and initiatives at play. Can you start and stop a PLG motion?

Scale 273

Scale Sales Hiring Scaling Revenue 273

Sales Hacker

AUGUST 11, 2023

Ang shares her 5 P’s of Sales Leadership: Professionalism Preparation Process Performance Play More on these below. Ang McManamon is a tenured sales leader who puts culture first, helps build high performing SaaS teams, and executes with urgency across all areas of an organization. How did you bootstrap your career?

Scale 85

Scale Leadership Sales Hiring Sales 85

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. We recently sat down with Maggie to chat about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Look for the team players.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. You might say it’s one of the strongest advantages a startup has. Here are five quick takeaways: Most sales and support teams talk about their jobs as a funnel. Short on time? Michael: Thanks, Kaitlin.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Totango

MAY 15, 2024

From the urgent need for organizations to operate like startups to the surprising disparity in AI adoption between CS and support teams, these experts didn’t hold back. 1: For CS to jump ahead with AI, teams will need to operate like a startup Startups are known for their agility, adaptability, and willingness to experiment.

Customer Success 110

Customer Success Underperforming Technical Team AI Technical Review 110

SaaStr

APRIL 23, 2019

Opening video: Hey, all these startups, they have a lot of trouble getting corporate credit cards. Anu: So, without further ado, Henrique, I know that when you first applied to YC, you actually applied with a VR startup idea, but the video showed all about credit card. Interested in sponsoring? Let us know. FULL TRANSCRIPT BELOW.

Sales Hiring 214

Sales Hiring Sales Recruiting Scale Payment Methods 214

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Sales Hacker

FEBRUARY 1, 2021

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Callie Moriarty: Hi Sam.

Underperforming Technical Team 84

Underperforming Technical Team Scale Sales Hiring Systems Review 84

Sales Hacker

SEPTEMBER 18, 2023

The GTMfund team has been spread across the globe lately, big things happening! The rest of the team is playing catch-up from SaaStr followed by our annual GTMfund retreat in Napa. Solution: Build functional teams that drive innovation. Thanks for reading The GTM Newsletter! Dreamforce in SF last week for our GP, Max Altschuler.

Sales Hiring 123

Sales Hiring Technical Cofounder Scale Sales Recruiting 123

Intercom, Inc.

AUGUST 29, 2019

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. These lay the foundation that enables your team to run as efficiently as possible.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

User Pilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. A friend of mine told me there was a call center job in a tech startup for Dutch speakers, and I just fell in love with the fast-paced, exciting environment. Again…Why?

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Sales Hacker

AUGUST 10, 2021

Know why you’re training your team before you start. Learn how the team follows up with every lead in record time after virtual events and turns them into revenue. Keith: Many people know of Sandler sales and sales leadership training. around the country, around the world, their focus is going to be leadership at all levels.

Scale 117

Scale Underperforming Technical Team Leadership Consulting 117

Kellblog

NOVEMBER 2, 2023

With capital scarce and expensive, with companies increasingly trapped in Schrödinger’s startup paradox , and with more startups than ever focused on positive cashflow and The Rule of 40 , it’s safe to say that Silicon Valley is still very much in a cost-cutting mood. It’s been a tough year. Why do we forget this?

VP of Engineering 126

VP of Engineering Travel Underperforming Technical Team Headcount 126

Tom Tunguz

OCTOBER 24, 2021

This is a program where we invite luminaries from the startup world to share their insights. And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. Her team loved working for her. Everybody, welcome to Redpoint Office Hours.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164