SaaStr

JULY 31, 2020

The technology is based on leveraging AI (Artificial Intelligence) models and algorithms. Building technology for revenue teams requires both a 10,000-foot view of the industry and real-life experience. For us, that means including a clear understanding of the challenges and obstacles facing AEs, SDRs, CSMs and Revenue leadership.

Scale 359

Scale Artificial Intelligence Payments Payment Services 359

TechEmpower SaaS

AUGUST 21, 2023

The explanation from software leadership is often unsatisfying or unclear. It provides findings and recommendations intended to foster a mutual understanding between business and software leaders, shedding light on the current state of your technology and your team. What does a business leader do in this situation?

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

SaaStr

OCTOBER 23, 2024

AI Learnings “Fundamental technologies become fundamental, not because of hype,” René says. This fundamental technology will be even more integrated into all of BILL’s platforms, customer service touchpoints, and engineering. They don’t care as much about the technology as long as it’s safe and secure.

SMB 312

SMB Payment Services Payments Payment Methods 312

SaaStr

FEBRUARY 10, 2025

Despite initial success reaching $2 million in annual recurring revenue (ARR), the company faced several significant challenges: The sales technology market was highly competitive, with numerous established players vying for market share. found itself at a critical juncture.

Scale 165

Scale Scaling Outsourced Development Sales 165

SaaStr

OCTOBER 26, 2021

Intriguing Session Slides: Marketing SaaStr Session #4: “Why Intent is the New Lead: 2021 State of Marketing Technology ?with Intriguing Session Slides: Last but not least: Marketing SaaStr Session #5: “The How and Why of Category Creation and Leadership with BlackLine’s CMO”. with Marqeta’s CMO”. Video: HERE.

Scale 358

Scale Marketing SMB Leadership 358

SaaStr

DECEMBER 3, 2024

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems Peter Gassner has established himself as a significant figure in enterprise software, particularly through his leadership at Veeva Systems. Gassner’s leadership style is known to be product-focused and customer-centric.

SaaS 264

SaaS Leadership Cloud Enterprise 264

SaaStr

DECEMBER 1, 2024

Deeper Bio: Early Life and Education Graduated with a Computer Science degree from The Academic College of Tel Aviv-Yaffo Demonstrated early interest in technology and software development Served in the Israeli Defense Forces’ Intelligence Corps, where he developed technical and leadership skills Early Career Began career as a software developer (..)

Scale 257

Scale SaaS Company Culture Leadership 257

SaaStr

JULY 23, 2024

As a result, customers ended up with a ton of potentially conflicting technology to manage. Step 3: Realign with Leadership When coming into a new organization, you’re new. Needs a different approach to leadership. Then, align with your peer group, the executive leadership team. Measurement Where are you on the roadmap?

Leadership 299

Leadership Scale Benchmarks Communication 299

Sales Hacker

FEBRUARY 7, 2025

It specializes in creating personalized shopping experiences for customers by leveraging machine learning and AI technologies. The Scaling Stage: Building Market Leadership The scaling stage is where a SaaS company seeks to solidify its position as a market leader.

Pricing 112

Pricing Scale SaaS Technical Review 112

SaaStr

NOVEMBER 12, 2023

With a career focused on the intersection of storytelling, media, technology, and advertising, Sarah also previously held leadership roles at Ooyala, Discovery, and Viacom. Previously, Sarah worked at Spotify, where she led a team responsible for marketing Spotify’s advertising business globally.

Advertising 289

Advertising Leadership AI Technology 289

ChurnZero

MARCH 24, 2025

ChurnZeros latest Customer Success Leadership Study found that technology adoption shifts depending on company size by revenue. Whether this discrepancy points to budget cuts or misaligned strategies, its critical for a CS team to have the right technology for managing customers and building revenue through retention and expansion.

Technology 52

Technology Customer Success Scale ChatGPT 52

SaaStr

JANUARY 21, 2020

For several years, I was also the leader of the Salesforce AppExchange, the first “born in the cloud” ISV and technology partner ecosystem, and saw many companies in their journey from inception to exit. Previously Avanish held leadership positions with ServiceNow, Demandbase and other VC-funded startups, and Salesforce.

Enterprise 292

Enterprise SaaS Cloud Scale 292

SaaStr

MAY 23, 2024

Coming from a more technical background, I do like technology driven service businesses and technical infrastructure, and have a keen eye on fintech/crypto, as well as AI driven SaaS platforms and productivity tools. M13 invests in infrastructure technology—such as AI and web3—that powers the future of work, health, commerce, and money.

Technical Review 299

Technical Review Management Investment AI 299

Tom Tunguz

NOVEMBER 19, 2023

Microsoft, recognizing risk with a key technology partner in one of their most important markets, stabilizes its future by hiring Altman, Brockman, & others. Microsoft has secured its leadership position. The company has a diversified suite of models to use & is now the most stable vendor offering OpenAI technologies.

Artificial Intelligence 229

Artificial Intelligence Government Leadership AI 229

SaaStr

AUGUST 10, 2022

Leadership took user feedback seriously, and spent lots of time iterating on the product to ensure that users could get the most value from it. The pandemic years spiked the demand for more technology and collaboration tools, which meant growth and learnings during a time of significant momentum for Miro. Learning Through Changes.

Sales Hiring 246

Sales Hiring Scale Company Culture B2C 246

SaaStr

JANUARY 19, 2024

He made many great leadership points, but one in particular rattles around my head a lot and I think deserves its own post: You usually won’t know if you’ve made a 10x hire … when you make the hire. We took a technology that was worthless, bought it, and sold it for $50 million just 12.5 They more often rise up. months later.

Sales Hiring 301

Sales Hiring CTO Hire New CTO CTO 301

SaaStr

MARCH 6, 2023

The marketplace in 2023 prioritizes emerging technology and instantaneous communication. Technological AI and automation advancements. B2B entities can narrow the gap between their revenue and what they could deliver by fixing talent and technology inefficiencies. Digitalization of the buying and selling process.

Innovation 246

Innovation Sales Hiring B2B Strategy 246

SaaStr

JULY 22, 2022

Franklin stated, “The good thing about SaaS businesses is that technology is the solution our customers are seeing as the way that they’re going to automate themselves, get more productivity, more efficiency, and just help businesses run better.” Box: Conversational AI technology. Key Takeaways: What’s New in 2022?

B2C 289

B2C Scale Marketing Sales Hiring 289

SaaStr

NOVEMBER 30, 2023

There’s also a management and leadership layer to enable and coach individual contributors. That’s why getting the right leadership in place is so important. What’s notable at this stage is that the companies that are really successful with these technologies are data-obsessed. To manage that, you need to build a tech stack.

Scale 278

Scale Sales Hiring Scaling Outsourced Development 278

Tom Tunguz

JANUARY 6, 2021

These two foundational technology shifts ushered in the DevSecOps movement. I’m very grateful to the entire team and especially the leadership at StackRox for inviting me on the journey. Docker burst onto the scene and its containers took the infrastructure world by storm.

K8S orchestration (Kubernetes) 244

K8S orchestration (Kubernetes) Leadership Technology Business 244

SaaStr

MARCH 3, 2023

There are two types of SaaS companies in the world: those that are category creators and the challengers of incumbent technology. A scalable buddy system allows people to learn coaching and leadership skills. Don’t discount empathetic leadership. Give room for your team to fail, grow, and learn.

Scale 278

Scale Sales Recruiting Sales Hiring Scaling 278

SaaStr

DECEMBER 22, 2022

That’s why we give boards and leadership teams an elegant solution that simplifies governance. There is no coding required, and the platform utilizes Machine Learning and patented technology to make the creation and implementation of automations 10X faster than traditional platforms.

Scale 55

Scale Onboarding Government compliance 55

SaaStr

NOVEMBER 13, 2020

leadership #womenintech #SaaStrScale [link] pic.twitter.com/JMuRqVP3ae. Jessica Alexander, Senior Director Cloud Technology & OEM Partnerships, Crowdstrike. " Save your seat today! — Rolf Heimes (@rolfester) November 13, 2020. Our next big digital mega-event SaaStr Scale is coming up soon, Dec 8-9!! Rico Mallozzi, Sr.

VP of Engineering 254

VP of Engineering Scale Scaling CTO 254

SaaStr

MAY 27, 2021

But the entrepreneurs who take their work to the next level by publishing content about what they’re building at the earliest stage will give themselves a sharp edge in the thought leadership department. . You’ll want them to be a powerful individual contributor but also exhibit leadership in their own right.

Sales Hiring 252

Sales Hiring Scale Venture Capital Sales 252

Sales Hacker

NOVEMBER 29, 2024

Particularly with technology moats declining, go-to-market is what drives growth and determines which companies win. GTM 123: Customer Experience Fuels Business Growth, Build a Customer-First Culture with Kim Peretti Kim Peretti is an experienced Customer Success executive with over 25 years in the technology industry.

Investment 113

Investment Technical Review Development Team Review Scale 113

SaaStr

MARCH 11, 2022

How can company leadership retain these important experiences of collaboration in the workplace and pair them with the opportunity and flexibility we’ve discovered since working remotely? Most of the iconic brands in technology are building hybrid workplaces.

Data 306

Data Leadership Development Technology 306

Stax

FEBRUARY 20, 2024

Stax Payments , a leading payment technology provider, has appointed Mark Sundt as Chief Technology Officer. Sundt brings more than 30 years of expertise as a technology leader to his new role, with a deep background in payments and transforming businesses with groundbreaking technology solutions.

CTO 88

CTO Stax Payments Merchant Services 88

SaaStr

MARCH 30, 2022

It’s critical for a business to adapt when the situation calls for it, especially in response to new customer preferences, evolving technology, cultural movements, etc. Empathetic leadership is a foundational principle at Atlassian that has carried through to this day. In this session, Boast.AI Enacting Transformational Change.

Scale 278

Scale Sales Hiring Marketplace as a Service Construction 278

SaaStr

FEBRUARY 22, 2022

Zoom managed a hybrid salesforce amidst the growing demand through investments in technology to reframe how their team members work in their home and in-office environment. The world is moving very fast—the technology, competition, product releases, customers’ needs, and situations worldwide. Invest in enablement.

Scale 278

Scale Sales Hiring Scaling Sales 278

SaaStr

APRIL 14, 2020

In case you were curious, here are the teams most involved when making a purchase decision for technology or software: Technical Specialists – 47%. Executive Leadership – 43%. people a seller needs to get consensus from. . Finance – 38%. Operations – 36%. Legal – 23%. Client services – 22%.

Technical Review 318

Technical Review Marketplace as a Service Construction Software Review 318

Intercom, Inc.

JULY 28, 2022

Growth is arguably the most defining and sought-after trait of technology companies. It fluctuates, plateaus, goes up and down with each new round of funding, new competitor, new technological leap – or even a global pandemic or economic downturn. However, growth is seldom linear, as is all too clear in the current economic climate.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

SaaStr

AUGUST 9, 2024

Braze invested in this, and the leadership team agreed to do so. Think through your vision and what you’re looking for, whether in a technology platform, data system, or role you’re hiring for. There’s value there, but you want to be close to the technology and find something that speaks to you.

Scale 296

Scale Sales Hiring Scaling Startup 296

SaaStr

NOVEMBER 30, 2022

” A vital step in prioritizing your TAM is implementing lead-to-account matching technology. Then use technology to understand who among that set of accounts is searching, the words they’re searching for, and hone in on the right time to send out account-based marketing content. It deserves respect and frontline leadership.

Sales Hiring 246

Sales Hiring Development Technical Review Management 246

SaaStr

MAY 17, 2024

Phase Three: Goal-Setting Stage three is about setting and creating strategy together with the leadership team. When Transformational Tech Comes Along, Like AI Sometimes, transformational technology comes along, like AI. You’ve got a roadmap, and you’re balancing everything, and that technology blows up your roadmap. It depends.

Scale 304

Scale Technical Review Sales Hiring Artificial Intelligence 304