Tom Tunguz

JANUARY 26, 2017

In other words, if machine learning startups raised the same amount of money in 2016 is 2010, the chart would show a value of 1. Advertising technology has seen a resurgence in 2016, reversing a three year trend of declines. Machine learning startups continue to raise ever more capital, as do big data companies.

Startup 255

Startup Software Artificial Intelligence Machine Learning 255

Tom Tunguz

OCTOBER 19, 2021

The trends are ubiquitous and plain. During this period, there have been three main categories of data work: business intelligence, machine learning, and exploratory analytics. We believe the 2020s are the decade of data. The number of data teams is growing as more companies rely on data for daily operations.

Sales Hiring 335

Sales Hiring Artificial Intelligence Machine Learning Data Analysis 335

Tom Tunguz

JANUARY 23, 2023

The transcript highlights the major trends in software of 2023. Below, I’ve listed those trends with data & excerpts from the earnings call transcript. Machine Learning is a Secular Platform Change & a Growth Driver for Software The age of AI is upon us, and Microsoft is powering it.

Azure 256

Azure Underperforming Technical Team Artificial Intelligence Machine Learning 256

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. Eyal Manor: Yes, so one trend I’ve been observing in the past two years is first of all is the rise of containers and the rise of Kubernetes. Just two years ago what type of services you had.

Cloud 173

Cloud Scale Trends Machine Learning 173

Tom Tunguz

JULY 8, 2020

Cloud Data Lakes are a trend we’ve been excited about for a long time at Redpoint. This modern architecture for data analysis, operational metrics, and machine learning enables companies to process data in new ways. I’ll also be speaking, sharing some of the trends we see in this space.

Data Analysis 258

Data Analysis Cloud Data Scaling 258

Tom Tunguz

FEBRUARY 1, 2023

Incumbents have lept onto advances in generative machine learning more aggressively than any trend in recent technology history. As startups incorporate generative machine learning into their products or develop new products, understanding the competitive dynamic with incumbents will be more important than before.

AI 223

AI Artificial Intelligence Machine Learning Innovation 223

SaaStr

FEBRUARY 19, 2020

5G, the Internet of Things, AI and Machine Learning, Wearables, Virtual Reality…these buzzwords are dominating the world of tech as the technologies they represent drive global cultural and business trends. By Karen Rubin, Owl Labs Chief Revenue Officer.

Artificial Intelligence 333

Artificial Intelligence Machine Learning AI Technology 333

Payrix

NOVEMBER 7, 2024

Mike Valdepenas, Senior Director, Portfolio Management “What trends in data modeling are you most excited about, and how does data impact risk management in payments?” Recently, we deployed an in-house machine learning model that predicts the likelihood of ACH payment rejections.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

Tom Tunguz

JUNE 20, 2023

It’s easy to deride the latest buzzword or trend. How do they differ from classic machine learning? I saw this effect a few times for tomtunguz.com & then I saw the phenomenon replicated within startups. Big Data, DevOps, microservices, AI, data contracts. What are LLMs? How can I use them?

Marketing 230

Marketing Outsourced Development Artificial Intelligence Machine Learning 230

SaaSX

FEBRUARY 11, 2020

In 2020, your data has never been safer or easier to use, emerging trends have never been more exciting, and we’ve never been more connected to the people around us. Here are the 8 biggest SaaS trends of 2020. Learn more about PLG here. Are there any emerging SaaS trends that we forgot to mention? Let us know!

Trends 120

Trends Artificial Intelligence SaaS Mobile 120

User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends.

Trends 98

Trends Engagement Artificial Intelligence Machine Learning 98

User Pilot

SEPTEMBER 7, 2023

It’s crucial to stay updated with the latest trends in customer analytics to better understand customers and make the most out of collected data! So, let’s see 8 critical trends you can follow to stay on track with the changes and how you can apply them to achieve product growth. How to apply this trend?

Artificial Intelligence 105

Artificial Intelligence Trends Technical Advisors Machine Learning 105

SaaStr

MARCH 19, 2021

Here are the latest trends and predictions from the BVP team of Byron Deeter, Elliott Robinson, and Mary D’Onofrio. A lot of elements within Cloud have accelerated in a way that will reflect across long-term tech trends. Data and machine learning infrastructure accelerates to new heights.

Cloud 285

Cloud Scale Payment Methods Payment Solutions 285

Tom Tunguz

JANUARY 3, 2018

Machine learning fades as a buzzword. ” Just as those trends have become ubiquitous to be implicit, so will machine learning. The SaaS fundraising market remains ebullient through 2018 as vibrant M&A and an open IPO window trigger substantial liquidity for shareholders.

SaaS Payments 203

SaaS Payments Scale Blockchain Artificial Intelligence 203

SaaStr

MAY 4, 2022

Market trends: why is it easier than ever to build an online business? The recent bump in Netflix’s subscription cost may have grabbed headlines, but it’s also part of the greater trend that has had subscription-based services grow six-fold in the past nine years. We’ve seen enough “spreadsheets of shame” to know how common they are.

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

SaaStr

DECEMBER 8, 2023

At SaaStr Annual , he was joined by Jordan Tigani, Founder and CEO of Mother Duck Maggie Hott, GTM at OpenAI , and Sharon Zhou, Co-Founder and CEO of Lamini to discuss the new architecture for building Software-as-a-Service applications with data and machine learning at their core.

Artificial Intelligence 314

Artificial Intelligence AI ChatGPT Software Engineering 314

Tom Tunguz

FEBRUARY 13, 2023

I’m watching public company earnings to identify early trends in the software market to inform startups’ plans for 2023. Machine-learning companies are an important agent of growth & seem to be less loyal to a platform as they seek the most economical solution for their data storage & compute needs.

Cloud 243

Cloud Azure Headcount Software Review 243

Intercom, Inc.

FEBRUARY 24, 2021

What’s more, conversation topics also uses powerful machine-learning analysis of your customer conversations to generate suggested topics for you to explore, ensuring you get a deep understanding of the various topics of concern to your customers. Intercom’s new conversation topics feature.

Operational efficiency. 243

Operational efficiency. Software Review Artificial Intelligence Machine Learning 243

Tom Tunguz

DECEMBER 28, 2021

This trend is only increasing. GTP-3 and BERT are massive machine learning systems called neural nets. Here are my predictions for 2022: Web3 consumer products go fully mainstream with more than 35% of Americans, about 100m people, engaging with them by 2023. Metamask counts 10m MAU and Phantom is at 1.5m MAU growing quickly.

Scale 275

Scale Blockchain Banking Machine Learning 275

Clouded Judgement

AUGUST 25, 2023

Our modern and intuitive SaaS platform combines our proprietary data and application layers into one vertically-integrated solution with advanced machine learning and artificial intelligence capabilities. This metric demonstrates how long it takes (in months) for a customer to pay back the cost at which it took to acquire them.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

User Pilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ? Top 14 data analytics trends As we mentioned, analytics is more than an advantage, it is a necessity. Product analysis with Userpilot.

Trends 102

Trends Artificial Intelligence Data Outsourced Development 102

User Pilot

JANUARY 14, 2024

Let’s check out 11 predictions on product management trends in 2024. This will include the use of predictive analytics to forecast user behavior trends. 11 product management trends and predictions for 2024 What trends should product teams look out for in 2024 ? What does 2024 have in stock for product managers ?

Artificial Intelligence 103

Artificial Intelligence Trends Technical Review Management 103

SaaStr

OCTOBER 26, 2023

Greenhouse is combating this with a patent on a new machine learning-based resume parser to increase accuracy. How Enterprise, Mid-Market, and SMBs are Trending Salesforce just announced they were rehiring 2,000 people they laid off, and Samsara, a rocket ship, way under-hired for sales reps. There’s so much bias in AI models.

Sales Hiring 286

Sales Hiring AI SMB Scale 286

ChurnZero

JANUARY 13, 2023

However, it’s tough to predict the future alone — so we asked Customer Success leaders across the industry to share their top trends for 2023. Here are 12 predictions and trends your team can take advantage of now to make a big impact this year. What other trends will shape Customer Success in 2023?

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

Payrix

JANUARY 28, 2025

With decades of experience in payments, Matt provided invaluable insights on emerging trends, regulatory changes, and the future of Embedded Finance. He highlighted three pivotal trends for 2025: Regulatory shifts : As the U.S. He highlighted three pivotal trends for 2025: Regulatory shifts : As the U.S.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Totango

NOVEMBER 27, 2023

The report also explains that advanced technologies, like AI and machine learning, also enhance the efficiency and impact of CS teams by: Extracting actionable insights from customer data to prompt customer-centric business decisions. Analyzing extensive datasets to forecast trends.

Trends 98

Trends Customer Success Machine Learning Artificial Intelligence 98

User Pilot

OCTOBER 20, 2023

Our article explores 8 key trends in product management that you can’t afford to miss! Product management trends product leaders should follow There are a number of product management trends that the product leader of the future can’t afford to ignore. ” Curious about other trends in SaaS onboarding?

Trends 105

Trends Artificial Intelligence Management AI 105

Intercom, Inc.

JULY 25, 2022

Below, we take a deeper dive into the report’s key data and trends. Discover the top trends transforming customer engagement. The report Future-Proofing Businesses with Modern Customer Engagement reveals the top trends emerging in the customer engagement landscape in 2022 and beyond.

Technical Review 209

Technical Review Engagement Artificial Intelligence Systems Review 209

Tom Tunguz

OCTOBER 21, 2017

I’ve observed all these trends in the last few years. Machine learning, broad consolidation, category creation, and new distribution models each will change the SaaS ecosystem in fundamental ways. Opting out of starting a company - deciding the timing isn’t right because of the competition.

Venture Capital 189

Venture Capital SaaS Artificial Intelligence Machine Learning 189

Tom Tunguz

JUNE 23, 2018

This is resulting in several different and important trends. Startups can invest in deep technology by building machine learning software that might take a year or two to bring to the market. In the second quarter of 2018, there were three Series As for every five seeds.

Artificial Intelligence 189

Artificial Intelligence Machine Learning Startup Investment 189

Sales Hacker

FEBRUARY 7, 2025

It specializes in creating personalized shopping experiences for customers by leveraging machine learning and AI technologies. Key Objective: Retain existing customers while staying ahead of market trends through innovation and pricing adjustments.

Pricing 114

Pricing Scale SaaS Technical Review 114

Tom Tunguz

DECEMBER 31, 2017

I was curious if this was a broader trend, and it may be. In the machine learning world, this is known as overfitting - drawing a conclusion without all the data required. I found other cases. More recent examples include Scientific American debunking the theory behind Jim Collin’s work, Good to Great.

Artificial Intelligence 188

Artificial Intelligence Machine Learning Trends Startup 188

User Pilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. TL;DR Customer service trends refer to the ever-changing technologies, tools, and systems used to render support to customers.

Trends 98

Trends Artificial Intelligence Social Media AI Search 98

Andreessen Horowitz

OCTOBER 4, 2021

We’ve now seen multiple trends come to fruition at the intersection of bio and technology over the past decade: A Moore’s Law for bio, thanks to computation; machine learning and AI transforming many areas of bio pharma and healthcare; the ability to not just “read”, but “write”, to bio, including CRISPR (even in just a.

Artificial Intelligence 143

Artificial Intelligence Machine Learning Healthcare AI 143

Neil Patel

DECEMBER 23, 2020

NLP vs. AI vs. Machine Learning. To a non-computer scientist, NLP sounds a lot like machine learning and AI. To understand their relationship, you need to understand a third term: deep learning. Deep learning is a subset of machine learning, applied specifically to large data sets.

Artificial Intelligence 145

Artificial Intelligence AI Search Scale Marketing 145

Valuize Consulting

NOVEMBER 19, 2024

Understanding Predictive Analytics for Customer Intent At its core, predictive analytics leverages historical data, machine learning algorithms, and statistical techniques to forecast future behaviors and trends. Enhancing the Support Experience Predictive models also streamline and improve the support experience.

B2B 52

B2B Artificial Intelligence Machine Learning Outsourced Development 52

Intercom, Inc.

JUNE 1, 2021

This means that every conversation automatically becomes part of an invaluable database that allows you to tailor and customize your support based on each customer’s requirements and history, as well as recognize trends across the customer experience.

Underperforming Technical Team 232

Underperforming Technical Team Technical Review Scale Headcount 232