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Having previously taken over from the founder as CEO at TalkIQ (pre-revenue), Dan brought to SaaStr Annual his valuable insights about managing change at different company stages. Dan shared four practical tips for leaders stepping into new roles – whether as a CEO, executive, or first-time manager.
Is That Too Many Management Layers? If your VP of Sales is your closer, you have a VP of Accounts, and a VP of CS who is going to manage them all? Not trying to manage departments they have less passion for and/or that distract from their core goals. Is That Too Many Management Layers? If so lets go find them!
Account Management is a delightfully intricate balance of art and science. When I joined ChartMogul, I was tasked with building a new Account Management function from the ground up. When I joined ChartMogul, I was tasked with building a new Account Management function from the ground up. Account Manager?
Handling invoice print and mail in-house seems like a cost-effective and manageable process. From labor and equipment expenses to security risks and inefficiencies, managing this process internally can drain resources and divert attention from core business operations. Contact Usio today and optimize your print and mail operations.
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Setting & Managing Expectations 📊 Establish and effectively manage realistic expectations for the performance, capabilities, and limitations of LLM-based products throughout their lifecycle. Prototyping & UX 🛠 Get step-by-step guidance on building prototypes and designing user interfaces that maximize LLM usability.
If you’re on the hunt for a social media management tool, chances are that Buffer and Hootsuite are some of the first names that pop up — with good reason. Perhaps a better question would be: Which social media management tool is right for you? So, which one is best?
In May, we had a great conversation with Karl Alomar, Managing Partner at M13. This week we’re focusing on Peter Berg, Managing Partner at M12! #1. Peter is a managing partner at M12, where he leads the fund’s Vertical SaaS investments and work. Check that out here. What’s your most recent disclosed investment?
This week we’re focusing on Karl Alomar, Managing Partner at M13! #1. Karl Alomar serves as the Managing Partner of M13, an early-stage venture firm investing in visionary founders building disruptive software businesses. The post Doubling Down: Karl Alomar, Managing Partner at M13 appeared first on SaaStr.
Dear SaaStr: Is It Easier Being a Sales Manager — Or An Account Executive? It’s easier to be mediocre at being a sales manager — as you can have everyone else do the work. It’s harder to be great at being a sales manager, especially as go up to VP level and beyond, as the bar goes up each and every quarter. Many don’t.
Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage
He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use. . 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI prototypes into impactful products!
Would I Be Happier as Sales Manager Instead? Yes, you will also hate sales management. Maybe not being a founder, or a manager in another function. But you will ultimately not be good at sales management, and thus not happy at it. Would I Be Happier as Sales Manager Instead? Why do I say this?
Dear SaaStr: How Do I Manage a Salesperson Who Does Not Follow Up on Sales Opportunities? The post Dear SaaStr: How Do I Manage a Salesperson Who Does Not Follow Up on Sales Opportunities? The simple process you need to add is an “SLA”. This is fairly easy to implement in Salesforce (or with other systems). Magic will happen then.
Logan Bartlett, Managing Director at Redpoint Ventures, shares their yearly “State of the Market” report to understand what is and isn’t happening in venture capital today. The post What’s Really Happening in Venture Capital Today with Redpoint Ventures Managing Director Logan Bartlett appeared first on SaaStr.
Former Head of Revenue at BILL and HubSpot Americas leader Michelle Benfer recently joined us on a SaaStr Workshop Wednesday share her insights on one of the most critical roles in any SaaS organization: the frontline sales manager. “At HubSpot, I had over 100 frontline sales managers reporting to me. .
Greg Loughnane and Chris Alexiuk in this exciting webinar to learn all about: How to design and implement production-ready systems with guardrails, active monitoring of key evaluation metrics beyond latency and token count, managing prompts, and understanding the process for continuous improvement Best practices for setting up the proper mix of open- (..)
With just about every company now running on SaaS, managing software applications has evolved from simple license tracking to a complex orchestration of integrations, performance monitoring, security, and cost optimization. What is SaaS operations management? Sound familiar?
The best VPs of Sales demonstrate their value immediately through decisive hiring, smart team management, and rapid revenue optimization. While it feels risky to make a change quickly, waiting 6-9 months to see if things improve will cost you an entire year of growth.
A mobile phone is their dominant source of managing business activities. The mobile phone user has the highest NPS as a BILL user because it’s super simple and easy, and the clerk does all the data entry, pulling everything in and managing it. Six quarters seems to be the right balance, and managing P&L is always about balance.
“The best hack,” Jason adds, “is not recruiting one management team. The best VP of sales or CRO is a constant recruiter because they need a bench of leaders, and they need managers and directors, and VPs and SVPs to come and go in the mix because the sales reps who might be good at $1m won’t scale to 10-20 M.
In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. The Future of Product Management 🔮 How to continuously integrate AI into your work to stay ahead of emerging trends and technologies.
The success rate for executive hires at high-growth SaaS companies can be surprisingly low – you’re often lucky if 50-60% of your management team works out long-term. ” If you have a SaaS company above 2 million in revenue, both Brian and Jason agree that at that point, all that matters is the management team.
For restaurants, it’s the back end, front end, point of sale, payroll, ERP, and workforce management. They have onboarding managers to manage complexity. Mangomint has one onboarding manager for every two sales reps, but with no contracts and a 30-day free trial, onboarding starts during the trial.
I felt part of your core job as CEO was to assemble a management team, not complain about how you couldn’t get it all done. I still believe a CEO should “do it all” in terms of building a decent management team first before hiring a COO. Hiring a strong COO between Management Team 1.0 and Management 2.0
Instead, ask yourself how you’d want someone in your role to leave if you were the manager. So someone stepping into your role can get up to speed, for real, in a day. No getting the house in order before you leave. And go do that. I’m Outta Here” is the new, TikTok-fueled way to leave. This almost always has benefits down the road.
Speaker: Jordan Bergtraum, Head of Product at Equip ID & Consultant
Product Managers may feel the “message” should be developed by the Product Marketing function, but I disagree. In this webinar you will learn: Why Product Management should create the initial “Product Message". Use Product Management Today’s webinars to earn professional development hours! The benefits of a good product message.
Whatever domain gaps, management gaps, vision gaps you had … you figure it out by then at least. And I probably wasn’t that good in the beginning. But what I’ve learned twice now is if you make it to Year 3 or 4 or so … you get pretty darn good. You can really see the future by $8m-$10m ARR.
Enterprise CS is a completely different game: The Governance Challenge Enterprise buyers don’t just want a CSM – they want a strategic partner who can: Build and manage governance frameworks Create executive business reviews that speak to C-level priorities Manage complex stakeholder landscapes Navigate sophisticated IT organizations The (..)
There are exceptions: Oracle’s database, Tanium’s security product, Workday’s human capital management software. Manages cost structure : For companies with significant COGS (cost of goods sold), UBP allows better management of gross profit by passing through costs when appropriate.
And youll need a few managers to manage them. And reps take time to scale. So best case, to get to $10m ARR from $1.5m, youll need at least 15 reps to get there, and really more so you dont stall out. Youll need a full marketing team. Even best case, its hard to imagine a dev team tinier than 810.
This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input.
You should find, hire, and manage the VPs of Sales, Marketing, Customer Success, Product and Engineering and even Finance yourself. I think $1.5m ARR is too early for an experienced COO in 95 cases out of 100 — unless it’s a total rocketship and you plan to be at $10m+ ARR within 12 months. ARR you should still be the COO.
Required Customer Interaction: Product managers must have 3-5 meaningful customer interactions weekly. While domain expertise is valuable, they’re careful to manage what they call “domain dogma” the “we’ve always done it this way” thinking that can stifle innovation.
In a recent conversation with SaaStr CEO and Founder Jason Lemkin, Tooey shared insights into his 23-year journey as CEO of Procore , the leading SaaS platform for construction management. And with a pricing model of $195 per month, Procore was capital-efficient but not yet an established industry giant. Then came the 2008 financial crisis.
Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management?
Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. In this webinar, we'll highlight the critical importance of business and financial acumen in product management. Register now to save your seat!
Quality Management is Their Biggest AI Play at the Moment This makes sense. Working Hard to Add $100m ARR From New Products It’s early here, though. Another reminded on how important it is to properly sequence going more and more multi-product. #3. Using AI to understand the efficacy of contact center agents is a big use case. #4.
Theory’s rationale is that the CFO is tightening its purse strings and eliminating discretionary budget at the mid-manager level. It likely came from a mid-manager. . #2: Sales Cycles Are Longer Half of all respondents saw an increase in their sales cycle, most notably in the mid-market. Why is the mid-market harder?
So the overall “project management” space has seen widely disparate impacts from the SaaS partial downturn of 2022-2024. Asana, strong in B2B2B and selling to tech, was perhaps hit hardest, with growth slowing to 10%. Monday.com by contrast, selling mainly outside of tech, saw growth remain strong at 34%.
Marketing leaders face crushing expectations from all sides: Management wants leads Sales needs collateral Product needs launches The team wants career growth The instinct is to spread your resources across everything: blogging, analyst relations, PR, events, SEO, paid search, content marketing, and more. The problem?
The A/R Management Playbook is a must-read for SaaS teams. In it, you’ll learn best practices for collections and dunning, how to reduce A/R Aging and DSO, and how to measure the effectiveness of your collections processes.
We’re rolling out the next wave of speakers for 2025 SaaStr Annual, May 13-15 in SF Bay: Bill Staples, CEO, Gitlab Josh Reeves, CEO, Gusto Eddie Kim, CTO & Head of AI, Gusto Drew Houston, CEO, Dropbox Arvind Nithrakashyap, Co-Founder & CTO, Rubrik Sridhar Ramaswamy, CEO, Snowflake Jeremy Burton, CEO, Observe AI Jack Newton, CEO and Founder, (..)
Back in the day, my CTO just wanted 3 tiers: entry level, top IC, manager. ." [link] — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) January 11, 2025 So a newer issue that is discussed a lot at start-up board meetings and investor meetings is AI Engineer comp. That was it. 3 pay bands, and they were very tight.
Their system can handle complex tasks such as negotiating with service providers on behalf of customers, though this requires careful management to ensure the AI remains truthful and effective. Impact on Business Operations Team Structure and Management The implementation of AI has led to interesting changes in organizational structure.
paid webinars, funnel management, ABM, podcasts, newsletters, etc. The markets are often too nichey for B2C techniques to work as well, and there is too much competition for these tiny niches. This is one reason you see so many B2B $$$ into field marketing (events, trade shows, etc.), Those are more work than Adwords and Facebook ads.
Speaker: Felix Watson Jr., Product Manager at Google, and Terrell Cobb, Designer at Microsoft
As more product teams adopt agile working styles, poor collaboration between Design and Product Management can harm a team’s ability to create consumer and business value. In this webinar they will teach you: 3 principles that allow Design and Product Management to work together more effectively.
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