Management Related Topics 
SaaStr
DECEMBER 17, 2024
Having previously taken over from the founder as CEO at TalkIQ (pre-revenue), Dan brought to SaaStr Annual his valuable insights about managing change at different company stages. Dan shared four practical tips for leaders stepping into new roles – whether as a CEO, executive, or first-time manager.
SaaStr
JULY 9, 2025
Dear SaaStr: At $20,000 ACV, How Many Customers Should Each Customer Success Manager Have? At $20,000 ACV, the number of customers each Customer Success Manager (CSM) should handle depends on the stage of your company and how much ARR you want each CSM to manage.
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SaaStr
JUNE 21, 2025
Dear SaaStr: What Should I Know As a First-Time Customer Success Manager? That means you’re directly or indirectly managing as much as 75% of the company’s revenue. In SaaS, 50% of revenue often comes from existing customers, and up to 50% of growth can come from upsells, expansions, and renewals. Take that responsibility seriously.
Tom Tunguz
MARCH 4, 2025
As startups scale, effective management becomes the difference between chaotic growth and sustainable success. After analyzing hundreds of posts on startup management, I’ve distilled the key pieces of advice that founders and leaders should keep in mind. Evaluate the decision-making process rather than just the outcomes 5.
Speaker: Tamara Fingerlin, Developer Advocate
In this new webinar, Tamara Fingerlin, Developer Advocate, will walk you through many Airflow best practices and advanced features that can help you make your pipelines more manageable, adaptive, and robust.
SaaStr
FEBRUARY 26, 2025
Is That Too Many Management Layers? If your VP of Sales is your closer, you have a VP of Accounts, and a VP of CS who is going to manage them all? Not trying to manage departments they have less passion for and/or that distract from their core goals. Is That Too Many Management Layers? If so lets go find them!
SaaStr
MAY 28, 2025
Dear SaaStr: What’s the Best Way to Build a Comp Plan for Account Managers Focused on Upsell? Building a commission plan for Account Managers (AMs) is a bit different than for AEs (Account Executives) because AMs are typically focused on retention, expansion, and upsells rather than net-new sales.
Speaker: Conrado Morlan
In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. The Future of Product Management 🔮 How to continuously integrate AI into your work to stay ahead of emerging trends and technologies.
Speaker: Jordan Bergtraum, Head of Product at Equip ID & Consultant
Product Managers may feel the “message” should be developed by the Product Marketing function, but I disagree. In this webinar you will learn: Why Product Management should create the initial “Product Message". Use Product Management Today’s webinars to earn professional development hours! The benefits of a good product message.
Advertiser: Vanilla Forums
This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input.
Speaker: Jamie Bernard
Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. In this webinar, we'll highlight the critical importance of business and financial acumen in product management. Register now to save your seat!
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The A/R Management Playbook is a must-read for SaaS teams. In it, you’ll learn best practices for collections and dunning, how to reduce A/R Aging and DSO, and how to measure the effectiveness of your collections processes.
Speaker: Felix Watson Jr., Product Manager at Google, and Terrell Cobb, Designer at Microsoft
As more product teams adopt agile working styles, poor collaboration between Design and Product Management can harm a team’s ability to create consumer and business value. In this webinar they will teach you: 3 principles that allow Design and Product Management to work together more effectively.
Advertiser: Vanilla Forums
In collaboration with the Community Roundtable, we have provided you with a comprehensive summary of The State of Community Management 2020, including an assessment of three key findings: Advanced Communities Create Generative Value. External Communities Elevate the Customer Experience. Internal Communities Reveal Untapped Potential.
Advertiser: ZoomInfo
Download this eBook and gain an understanding of the impact of data management on your company’s ROI. Given data’s direct impact on marketing campaigns, reporting, and sales follow-up, maintaining an accurate and consistent database is a top priority for B2B organizations. You'll learn about: The true cost of bad (and good) data.
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