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Software-led payments: What’s on the horizon for platforms in 2025? | Episode 46

Payrix

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. remains the largest interchange and software market, Matt predicts a loosening of regulatory constraints.

Payments 130
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Say Hello to My New AI Marketer: How Gen AI-Based Software Is Advancing Marketing and Sales

Andreessen Horowitz

(This is one of the reasons why many of the first B2B GenAI use cases were for marketing!) Plus, successful marketing plans and assets don’t necessarily have a single “right” solution. However, marketing teams are frequently siloed and work across disparate tools that frequently don’t work together.

AI Search 121
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Customer care in a crisis: How support teams are navigating shifts in volume, wait times, and CSAT

Intercom, Inc.

Our new research reveals the impact it’s had on these teams. Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure. dziora explains: “We are using in-app notifications to make our merchants aware of changes to our standard operating procedures.

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Getting to Know Revenue Growth Management

Subscription Flow

Why is the Revenue Growth Management Solution Important? Market research is advantageous also because companies can better understand user behavior patterns, their changing needs and expectations. It also allows businesses to discover untapped markets. Luckily, SubscriptionFlow has the solution for this.

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What are Customer Insights [+ Examples and Best Tools]

User Pilot

There are nine types of customer insights you can collect, and they include: Market research data to identify gaps, competitive advantages, growth areas , and, most importantly, the needs of your customers. Then you can refine your help center resources and use them to provide proactive support and tailored solutions.

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How to Create a Services Marketplace

Neil Patel

A service marketplace is a website or app for buying and selling services. It’s easy to build: These days, there are various marketplace software providers to make the process of launching your site quick and simple. Do Your Research to Find a Niche Service Marketplace Idea. What Is a Service Marketplace?

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Top 15 SurveyMonkey Alternatives to Consider

User Pilot

You know there’s no one-size-fits-all solution. TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. So you need to find the tool that works for your unique goals and needs.