Intercom, Inc.

NOVEMBER 18, 2019

We worked with an independent market research firm to survey a random sample of 500 consumers and 500 business leaders. B2C companies were twice as likely as B2B companies to be satisfied with their chatbot investments, perhaps due to the fact that B2C queries are generally more repetitive and less complex than B2B ones.

Scale 42

Scale B2C Technical Review Airlines 42

User Pilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. The solution seems obvious: improve your customer research process. Embrace continuous iteration Continuously improve your customer research process to drive relevant product innovation.

SaaS 83

SaaS Social Media Interviewing Scale 83

User Pilot

JULY 23, 2024

TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. The typical marketing technology stack is made up of tools from different categories. These marketing tools may sometimes overlap in function, so you don’t necessarily need every one of them.

Technical Review 105

Technical Review Social Media AI Search Software Review 105

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. According to our research, 42% of support leaders believe they will not meet their goals this month due to the outbreak. A note about methodology.

Payment Methods 217

Payment Methods B2C Merchant Services Payment Solutions 217

User Pilot

APRIL 25, 2024

Marketing research is essentially a method utilized by companies to collect valuable information regarding their target market. Through the common practice of conducting market research, companies gather essential information that enables them to make informed decisions and develop products that resonate with consumers.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

User Pilot

AUGUST 12, 2024

His book series include: INSPIRED: How to Create Tech Products Customers Love EMPOWERED: Ordinary People, Extraordinary Products TRANSFORMED: Moving to the Product Operating Model The latter book addresses the challenges and strategies that come from shifting to a product-operating model.

Technical Advisors 105

Technical Advisors Technical Review Innovation Leadership 105

Neil Patel

DECEMBER 21, 2022

Market research shows that 44 percent of brands feel recommending products on past preferences is imperative, while just 11 percent of customers agree. However, it’s essential to recognize that marketing isn’t a guessing game. Deep, ongoing market research is one of the best ways to truly understand your customers.

Social Media 111

Social Media Market Research Development Team Review Software Review 111

User Pilot

AUGUST 23, 2023

Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools.

Technical Advisors 98

Technical Advisors Technical Review Data Analysis Software Review 98

User Pilot

JULY 17, 2024

Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools. Reviews : Gather feedback from user reviews on your product to identify recurring themes and highlight common user frustrations or desires. Tom values simplicity and ease of use when it comes to technology.

Technical Review 105

Technical Review Software Review Market Research Interviewing 105

User Pilot

JULY 22, 2024

Here are the steps to develop your positioning effectively: Conduct thorough market research. Perform competitive analysis by identifying competitors, studying their offerings, and conducting a SWOT analysis to find market gaps. Conducting market research surveys with Userpilot. Understand your competition.

Underperforming Technical Team 103

Underperforming Technical Team Market Research Technical Review Interviewing 103

Neil Patel

AUGUST 10, 2021

Luckily, with the help of modern technology, finding readers doesn’t have to be an impossible journey. Strategy #1: Research Your Niche. Any good marketing starts with research. For this reason, marketing shouldn’t just be an afterthought. It needs to be a part of your process from the very conception of your book.

Strategy 143

Strategy Social Media Marketing Technical Review 143

ChurnZero

MARCH 10, 2023

Review AI’s response and see how you can dig a little deeper (keeping in mind things like specificity, examples, context, and word count). Suggest some strategies for responding to an email regarding cancellation of a software product due to budget constraints. Suggest a few ways to connect.

AI 98

AI Customer Success Technical Review Generative AI 98

Neil Patel

OCTOBER 23, 2020

An important thing to note here is that specialized marketing agencies go beyond their deliverables. You can enhance your marketing efforts by correctly leveraging the strategic insights, experiences, and partnerships offered by them. Here are a few other examples: Market Research. Marketing Strategy.

Outsourcing Services 112

Outsourcing Services Sales Hiring Outsourced Development Marketing 112

Sales Hacker

JANUARY 24, 2020

In the “What’s In My Stack” series, we’ll feature one brand and look at at the sales technology they use in 5 categories: Intelligence. Quick Pitch: Bloobirds’s end-to-end platform is the all-in-one SDR tech stack, sales manager’s process enforcer, sales operations’ KPI advisor, and CEO’s revenue predictor.

Technical Review 84

Technical Review Sales Market Research Technology 84

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

User Pilot

JANUARY 14, 2024

Due to the rise of new technologies, there will be more demand for PMs with specialist expertise. Greater integration of artificial intelligence and machine learning technologies Artificial Intelligence has been a part of the product management landscape for at least a couple of years now.

Artificial Intelligence 103

Artificial Intelligence Trends Technical Review Management 103

yoursales

JUNE 23, 2023

Any serious CRM testing methodology would have to include a review of forecasting options. Our CRM testing methodology will review in how far CRMs deliver. While our CRM testing methodology will review a significant range of criteria, there’s also a range of criteria it can’t possibly know. Is Your Tech Stack Different?

Technical Review 89

Technical Review Systems Review Forecasting Software Review 89

Neil Patel

APRIL 21, 2021

They are experts within a specific community who endorse or review products, software, or even thoughts within their field of expertise. Since I market a blogger outreach tool for my company, the influencers that I’ve targeted are PR and marketing blogs that emphasize content and influencer marketing.

Social Media 133

Social Media Technical Review Compensation Software Review 133

User Pilot

OCTOBER 17, 2023

There are nine types of customer insights you can collect, and they include: Market research data to identify gaps, competitive advantages, growth areas , and, most importantly, the needs of your customers. Competitor reviews to identify where your competitors are delighting or disappointing their audience.

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

User Pilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. We'll take you through idea generation, market research, defining a minimum viable product, building new features, managing the launch, and beyond. users hate a concept – or it's not technically feasible).

Development 105

Development Software Review Sales Recruiting Technical Review 105

User Pilot

NOVEMBER 23, 2023

TL;DR Hard skills, like technical knowledge, are job-specific and enable product managers to perform their core responsibilities. Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. Product manager skills: market research.

Management 105

Management Technical Review SaaS Leadership 105

Neil Patel

FEBRUARY 13, 2023

Customers make changes in spending due to inflation and high-interest rates, which commonly happen in a recession. Some of these changes may become essential with or without a recession due to changing consumer behaviors and trends. Pinpoint Consumer Spending Trends Review available data and look at the trends.

Technical Review 84

Technical Review Strategy Marketing Social Media 84

ChurnZero

MARCH 10, 2023

Review AI’s response and see how you can dig a little deeper (keeping in mind things like specificity, examples, context, and word count). Suggest some strategies for responding to an email regarding cancellation of a software product due to budget constraints. Suggest a few ways to connect.

AI 75

AI Customer Success Technical Review Generative AI 75

Intercom, Inc.

MAY 22, 2019

The customer defines the problem, but it’s on you to do root-cause analysis and solve the problem with your technology. I started in technology at Salesforce – I was their first female engineer and learned early on how valuable it can be to build a company from the perspective of your customer. Paige: Deepa, welcome to the show.

Machine Learning 199

Machine Learning Artificial Intelligence Scale Technical Review 199

Neil Patel

MARCH 12, 2021

Here’s a five-step guide for getting ready to launch your app, including how to do your research, ways to monetize your app , and what to include in your business plan. Build an App Step 1: Do Market Research. The areas where they fail can present opportunities for you to improve and take over part of their market.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

Totango

FEBRUARY 11, 2022

Relationships with B2B customers tend to be more challenging to manage successfully due to complex requirements, a greater number of stakeholders, and organizational interdependencies. Today’s B2B customer researches, purchases and engages with products online. Why Take B2B Customer Experience Seriously?

B2B 114

B2B B2C Technical Review Systems Review 114

Neil Patel

OCTOBER 26, 2020

To create a unique value proposition, you should review your company’s benefits, costs, and value. The value proposition is further amplified by all the five-star reviews the brand has received, which is displayed underneath the button to further entice visitors to use Grammarly. Market Research. Talk about social proof!

Engagement 142

Engagement Artificial Intelligence Software Review Market Research 142

ChurnZero

JANUARY 13, 2023

First, digital CS will become a way of life due to flat or reduced headcount. These technologies are at an early stage of development but maturing quickly, and the sky’s the limit on what it can do. Organizations tap into customer feedback for free market research. A few common themes emerged.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

GetUplift

FEBRUARY 14, 2024

spoiler alert, I’m going to go deep into the “all-in-one” messaging problem the B2B industry has, but first let’s review those common tactics I mentioned above) #1 Copying competitors — without making it fit your messaging strategy There’s no sense in denying it: Everyone does this. You do too (probably).

B2B 77

B2B Technical Review Payment Solutions Scale 77

Neil Patel

DECEMBER 14, 2021

As a previous finalist in 2021, winning this year’s award is especially meaningful due to all of the extra hard work and dedication our team put in. We’re hiring world-class digital marketers around the globe. They often target multiple personas and market several different products at the same time.

Technical Review 92

Technical Review SMB Sales Hiring Finance 92

User Pilot

SEPTEMBER 16, 2024

Let’s review the essential steps to build an effective market development growth strategy. Conduct market research using surveys, behavioral data, interviews, and industry analysis to identify new growth opportunities. This strategy works well when leveraging another company’s market presence, expertise, or technology.

Development 105

Development Strategy Marketing Technical Review 105

User Pilot

AUGUST 23, 2023

Insights into customer needs and customer pain points will guide your technology development while helping you refine your marketing strategies — offering a cost advantage over your competitors who’ll need to spend more on broad advertising campaigns. Customer pain points. Get your free Userpilot demo today!

Development 98

Development Technical Review Software Review Advertising 98

Neil Patel

OCTOBER 29, 2020

Use previous sales, competitor research, and market research sources like Ubersuggest and Google Trends to find the answer. Sources like online reviews are a great way to get really helpful, in-depth feedback on why customers buy from customers themselves. If you have reviews of your own, you can do the same thing there.

Underperforming Technical Team 145

Underperforming Technical Team Strategy Development Payment Methods 145

Neil Patel

MAY 4, 2021

New advancements in cloud computing technology have made remote, cloud-based data storage and management easier to use and more accessible. Unlike SaaS, which has been popular for the last decade, DaaS has only recently seen widespread adoption, primarily due to advancements in cloud computing technology. SAP HANA Cloud.

Marketplace as a Service 76

Marketplace as a Service Data Technical Review Marketing 76

Intercom, Inc.

JUNE 30, 2022

It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read. It was basically encouraging you to leave a review, and it had five golden stars proudly displayed at the top. Of course, these days, we have many different tools to help us do that.

Systems Review 239

Systems Review Technical Review Government Banking 239

User Pilot

JULY 6, 2023

If you’re getting started on surveys, SurveyMonkey can be a starting option if you want to improve customer experience, employee experience, or conduct market research. So given its complexity, it’s mostly fit for established businesses that are constantly conducting research. Very easy to use due to its simplicity.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

User Pilot

JULY 29, 2024

Statista is a premier data research platform offering extensive statistics, market research reports, and industry studies for detailed research. Task management : With Asana, you can break down work into manageable tasks, assign them to team members, set due dates, and track progress effortlessly. A Slack channel.

Software Review 105

Software Review Software Management Systems Review 105