ChurnZero

JANUARY 13, 2023

However, it’s tough to predict the future alone — so we asked Customer Success leaders across the industry to share their top trends for 2023. Here are 12 predictions and trends your team can take advantage of now to make a big impact this year. Do they have top performers in place who are operating efficiently and driving value?

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

Blulogix

JANUARY 7, 2025

With industry consolidation creating larger players and intensifying the race for market share, operational efficiency is no longer a nice-to-haveits a necessity. This trend intensifies competition, making operational efficiency a critical differentiator.

Payment Features 52

Payment Features Scale Operational efficiency. AI Search 52

Blulogix

JANUARY 1, 2025

In this post, well explore how businesses can simplify complex provisioning and stay ahead in a market increasingly driven by personalized service packages. The Role of Bundling in the Subscription Economy The trend toward personalized service packages is reshaping the subscription economy.

Scale 52

Scale Marketplace as a Service Payment Features Subscription 52

Blulogix

DECEMBER 27, 2024

The increasing complexity of subscription billing, driven by trends like metered pricing models and hybrid subscription structures , has heightened the risk of revenue leakage. It reduces manual errors, ensures compliance with complex pricing structures, and enables businesses to scale without losing operational efficiency.

Payment Features 52

Payment Features Revenue Scale Operational efficiency. 52

USIO

JUNE 3, 2024

Additionally, Usio provides valuable data insights, helping you to tailor your offerings and create more targeted marketing strategies. Usio also reduces the need for manual intervention in the payment process, leading to more efficient operations. As your SaaS business grows, your payment needs will evolve.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

Intercom, Inc.

MARCH 28, 2018

Many businesses look at customer support through the lens of their bottom line, and they look to drive support costs down in two ways: Drive operational efficiency – e.g. improve team productivity, offer self-service support. Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report.

Revenue 213

Revenue Customer Support Onboarding Operational efficiency. 213

Blulogix

DECEMBER 31, 2024

For businesses, these models present tremendous growth opportunities, but they also introduce operational challenges that require precision, agility, and advanced technology. Flexibility in Pricing: Real-time adjustments to pricing structures must accommodate changes in customer behavior or market conditions.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

Blulogix

DECEMBER 26, 2024

As industry consolidation accelerates and large players dominate market share, strategic partnerships offer an essential way to expand reach, tap into new markets, and drive innovation. Reduce Operational Overhead: Delegating sales and distribution to partners minimizes the resources required to scale.

Payments 52

Payments Payment Features Payment Services Scale 52

Blulogix

JANUARY 6, 2025

Trends like usage-based pricing , complex provisioning , industry consolidation , and evolving regulatory landscapes are reshaping how businesses operate and thrive. This comprehensive playbook ties together the key strategies and industry trends driving success in 2025, offering actionable insights for scalable, profitable growth.

Payment Features 52

Payment Features Subscription AI Search compliance 52

Blulogix

JANUARY 2, 2025

This trend creates formidable competitors with comprehensive offerings that can dominate markets. For businesses navigating this environment, staying competitive requires a strategic approach that prioritizes operational efficiency and customer-centric innovation.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52

Blulogix

JANUARY 3, 2025

Navigating these changes requires businesses to adopt compliance-focused billing software and automated subscription management tools that ensure adherence to legal standards while maintaining operational efficiency and customer trust. Stay Informed: Monitor regulatory developments in key markets and adapt your practices proactively.

Payment Features 52

Payment Features Subscription Management compliance 52

Blulogix

DECEMBER 11, 2024

This improves the customer experience, reduces the risk of billing disputes, and enhances operational efficiency. Improved Decision-Making A connected data platform provides MSPs with a holistic view of their operations, allowing decision-makers to gain insights from accurate and real-time data.

Data 52

Data Scale Payment Features Operational efficiency. 52

How To Buy Saas

MAY 29, 2025

AI systems can process vast datasets and spot trends or risks that humans might miss. Key benefits of AI-driven decision support include: Predictive Insights: Machine learning forecasts customer demand and market shifts by analyzing historical and real-time data. Scenario Planning: Leaders can quickly model what-if scenarios.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Subscription Flow

DECEMBER 22, 2023

In order to prepare for the future, businesses need to monitor the trends in the previous year and strategize for the future. In this article, we will discuss the eCommerce subscription trends to follow in 2024 to beat the competition and achieve sales targets. But taking stress cannot help at all.

Payment Methods 59

Payment Methods Artificial Intelligence Trends Subscription 59

InsightSquared

JANUARY 30, 2020

R evenue operations is no doubt among the hottest trends in B2B marketing. So why has revenue ops continued to gain popularity and traction by the day, and how can marketers reap its benefits? Although the concept of revenue operations is fairly new, it is by no means a new function. First, what is revenue ops?

Revenue 77

Revenue B2B Marketing Operational efficiency. 77

SaaStr

AUGUST 7, 2020

David, can you talk about the initial product that you took to market? Can you talk about the first product and how did you know it was done or at least ready to take to market in the first place? Thanks for inviting me and welcome to all the folks from SaaStry. Matt Garratt: You hit on something pretty interesting there, Trisha.

Payment Solutions 214

Payment Solutions Pricing Payments Payment Services 214

Panintelligence

AUGUST 22, 2024

Let's explore the top insurtech trends that are shaping the future of this dynamic industry. Artificial intelligence: A game changer for Insurtech Insurers are increasingly turning to artificial intelligence (AI) to revolutionize claims processing, aiming to enhance efficiency and customer satisfaction.

Trends 52

Trends Blockchain Artificial Intelligence Point of Sale 52

Panintelligence

JULY 23, 2024

In this blog, we explore our forecasts for the Fintech trends that will shape the industry in 2025 and the years to follow. Recognizing these trends enables businesses to adjust and capitalize on new prospects. According to a report by Future Market Insights , the global embedded finance market is projected to reach a staggering $248.4

Payments 52

Payments Payment Services Payment Solutions Trends 52

Panintelligence

JUNE 6, 2024

Descriptive analytics is the process of analyzing historical data to identify patterns and trends. Once the data is prepared, analysts use statistical methods to identify patterns and trends. In healthcare , it can be used to analyze patient data and identify trends in disease prevalence. What is descriptive analytics?

Machine Learning 81

Machine Learning Artificial Intelligence Healthcare Forecasting 81

Payrix

APRIL 10, 2024

Instead of solving problems as they arise, software companies are well positioned to be one step ahead of their merchant customers and make a considered effort to align their offerings with their ever-changing needs and innovative trends in mind.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

OPEXEngine

JANUARY 17, 2020

Downward trending cost of goods (COGs) benchmarks are improving SaaS gross margins. Cloud Operations / Platform Support. In general, companies classify activities associated with cloud operations and platform support as Cost of Revenue since their job is to maintain the operational efficiency of the hosted software.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

User Pilot

NOVEMBER 14, 2023

TL;DR Data analytics is a broad term that includes everything from collecting and analyzing raw data to finding trends and drawing insights from the information they contain. Types of reports include financial reports, marketing reports, sales reports, management reports, operational reports, and product usage reports.

Sales Hiring 111

Sales Hiring Trends Data Retention 111

User Pilot

MAY 27, 2025

You play a vital role at the intersection of GTM, Product, Design, Data Science, Marketing, and Engineering – reimagining self-service in the age of AI. A PM with a good understanding of modern AI trends and needs, especially on the enterprise level. This role is based in San Francisco, CA. Who would be a bad fit for this job?

Management 52

Management Underperforming Technical Team Scale B2C 52

Stax

MARCH 26, 2024

By leveraging online terminals, merchants can enhance their operational efficiency, expand their market reach, and provide an enriched customer experience. As with all digital tools, virtual terminals offer features designed to streamline processes and enhance operational efficiency.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

User Pilot

JULY 22, 2024

Business analytics can be used to analyze the effectiveness of marketing campaigns by analyzing the acquisition costs of different strategies and identifying the best-converting ones. Improved operational efficiency : Analyzing data helps companies spot inefficiencies, streamline operations, save time, and cut costs.

Business 104

Business SaaS Machine Learning Artificial Intelligence 104

OPEXEngine

FEBRUARY 23, 2022

Like the benchmarking of any key metric, you will drive operational efficiency and better use of your resources, when you see the variance between your company and your peers at the same stage and with a similar business model. Quarter 2 revenues minus Quarter 1 revenues) ÷ Quarter 1 Sales and Marketing Expense.

Scale 52

Scale Benchmarks Marketing Sales 52

User Pilot

JULY 17, 2024

Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools. Buyer persona : Helps create targeted marketing and sales strategies by focusing on the decision-makers in large enterprises. Common types of personas Each type of persona serves a specific purpose in user research and marketing.

Technical Review 105

Technical Review Software Review Market Research Interviewing 105

Stax

NOVEMBER 29, 2023

When regularly reviewed, P&L statements are like a consultant in a spreadsheet, identifying trends in revenue, expenses, and profitability over time. Selling expenses cover costs related to sales, like marketing and salesperson salaries. The management team notices a spike in marketing expenses during a specific quarter.

Payment Services 88

Payment Services Payment Methods Software Review Payments 88

Panintelligence

AUGUST 5, 2024

Key takeaways How predictive analytics enhances decision-making and operational efficiency in finance. By examining historical data to forecast future trends, it aids in risk management, such as assessing the creditworthiness of loan applicants to minimize defaults. How is predictive analytics used in finance?

Finance 52

Finance Artificial Intelligence Machine Learning Forecasting 52

Panintelligence

JUNE 21, 2024

This approach leverages statistical methods, algorithms, and machine learning techniques to uncover patterns, trends, and insights that can drive strategic initiatives. This approach allows businesses to stay ahead of the curve by understanding user behavior, predicting trends , and making data-backed decisions.

Data 52

Data SaaS Operational efficiency. Healthcare 52

How To Buy Saas

JULY 31, 2024

AI-enhanced Fintech refers to integrating advanced AI technologies into financial services, revolutionizing traditional processes, and paving the way for enhanced customer experiences and operational efficiencies. In addition, by delivering personalized experiences at scale, Fintech companies can gain a competitive edge in the market.

Artificial Intelligence 52

Artificial Intelligence AI Development Business 52

Stax

DECEMBER 6, 2024

Worldpays processing solutions are designed to support your businesss growth and operational efficiency. This merger positioned Worldpay as a dominant force in the industry, with enhanced capabilities and a broadened market reach. The newly merged entity assumed the Worldpay brand while integrating Vantivs operational strengths.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Panintelligence

JUNE 19, 2024

For example, AI can be used to create customized investment portfolios based on an individual's risk tolerance, financial goals, and market conditions. AI algorithms can analyze vast datasets, including market trends, economic indicators, and historical data, to identify potential risks and predict future market movements.

Artificial Intelligence 52

Artificial Intelligence AI Systems Review Technical Review 52

Stax

MAY 30, 2024

TL;DR Understanding your target market is the first step to growing your FSM software business FSM software providers need to invest in product development and innovation to stay up-to-date with industry trends, forecast market needs, and respond with innovative solutions.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Stax

JANUARY 3, 2024

In fact, mPOS systems are gradually gaining market share from the fixed cash-register-style POS market. Come 2030, mPOS is on track to share the market equally , and it’s clear to see why. Businesses using mPOS solutions are better-positioned to adapt to future market changes. They’re no longer just for SMBs.

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

Stax

JULY 9, 2024

For businesses, this means faster cash flow and improved operational efficiency, as there is no waiting period for checks to clear or cash to be counted and deposited. While these solutions aren’t as widespread as other solutions, it may be worth keeping an eye on biometric electronic payment trends.

Payment Methods 163

Payment Methods Payment Services Merchant Services Payment Solutions 163

ChurnZero

JUNE 12, 2020

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80