SaaStr

MARCH 16, 2022

Revenue up 91%, Customer Count Up “Just” 34%. As part of going upmarket, Monday’s 10+ seat customers are now 72% of total revenue, up from 63% just a year ago. Almost $400,000 in revenue per employee. This is pretty darn efficient, and Monday leverages its self-service roots to scale pretty efficiently. #7.

Marketplace as a Service 65

Marketplace as a Service Technical Review Scaling Revenue 65

SaaStr

FEBRUARY 24, 2021

Upwork is one of those products and marketplaces many of us use all the time — including Team SaaStr — but we don’t often see discussing that much as a public SaaS / Cloud company. I would have expected lower than 100% net revenue retention from Upwork, given that much of the spend can be episodic. But it should be.

Marketplace as a Service 311

Marketplace as a Service SMB Cloud Enterprise 311

SaaStr

FEBRUARY 8, 2023

70% of Cvent’s revenue comes from its events software. but 30% comes from its so-called “Hospitality Cloud” which is really a marketplace for event services. The marketplace side took a bigger hit from the events shutdown during Covid (and also has lower gross margins), but is still a material contributor. #3.

Marketplace as a Service 330

Marketplace as a Service Software Review Cloud B2B 330

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Andreessen Horowitz

DECEMBER 14, 2023

While the marketplace business model is evergreen, every new platform changes how and where transactions happen. Now, we believe generative AI promises to revolutionize marketplaces again. It will not only transform how products and services are sold — but also how they are made.

Marketplace as a Service 139

Marketplace as a Service AI Search AI Outsourcing Services 139

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors.

Scale 256

Scale Marketplace as a Service Cloud SaaS Payments 256

SaaStr

MARCH 1, 2022

30% New Customer Growth Fueling 37% Revenue Growth. 30% of their revenues are still from customers running Jira and friends on their own servers. Headcount up 7%, while revenue is up 37%. But that only increases total headcount 7% which revenues went up 37%. 5 Interesting Learnings: #1. Impressive leverage.

Scale 262

Scale Marketplace as a Service Headcount Cloud 262

SaaStr

MARCH 17, 2021

Managing the Quote-to-Cash process can be complex, since it covers the entire sales cycle, software licensing fulfillment, and revenue recognition, and it’s typically spread across many applications. Integration platform as a service ( iPaaS ) standardizes how integrations are built and managed across your organization. Quote-to-Cash.

Scale 325

Scale Sales Hiring Technical Review Marketplace as a Service 325

SaaStr

DECEMBER 16, 2022

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Sam Blond, Partner at Founders Fund, joined Matt Plank, VP of Sales at Rippling, to unlock the secrets to exponential revenue growth. Entering a hyper-competitive marketplace . Logo acquisition (i.e.,

Outsourcing Services 281

Outsourcing Services Scale Sales Hiring Outsourced Development 281

SaaStr

DECEMBER 11, 2020

And with nearly 70% of global revenue for ISVs currently derived from third-party channel sales , no other approach to distribution ensures the exposure and revenue of the channel. These include product offering, scalable fulfilment, revenue operations, sales and marketing enablement, partner ecosystem and team culture.

Scale 299

Scale Scaling Marketplace as a Service Cloud 299

SaaStr

FEBRUARY 23, 2023

Over the years, BrainStorm has evolved from a training services company to a world-class SaaS platform. G2 is the largest and most trusted software marketplace, helping 80 million people every year make smarter software decisions based on authentic peer reviews.

Payment Services 277

Payment Services Merchant Services Payments Embedded Payments 277

SaaStr

MARCH 24, 2022

BlueSnap supports payments across all geographies through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue.

Payments 251

Payments Payment Services Payment Solutions SaaS Payments 251

Tom Tunguz

OCTOBER 23, 2023

“Because of our overall differentiation, more than 18,000 organizations now use Azure OpenAI service, including new-to-Azure customers.” ” “Higher-than-expected AI consumption contributed to revenue growth in Azure.”

AI Search 295

AI Search AI Cloud Azure 295

SaaStr

NOVEMBER 25, 2022

Atlassian’s Chief Revenue Officer, Cameron Deatsch, walks us through how Atlassian grew over the course of 20 years and became one of the most successful startups today. They have grown to over $3 billion in revenue while keeping sales and marketing spending under 15% of revenue for all 20 years they’ve been in business.

Scale 264

Scale Scaling Marketplace as a Service Entrepreneurship 264

Casey Accidental

NOVEMBER 13, 2019

As someone who has spent a lot of time building marketplaces in my career, a curious thing has happened over the last couple years. Founders have started reaching out asking for help converting their SAAS or SAAS-like business into a marketplace. The Weak Transition to Marketplace Arguments. So goes the story.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

Sales Hacker

MARCH 29, 2021

Building the right partner tech stack can dramatically increase the revenue flowing from your partners, even if your partnership team is small. The growing role of partnerships in driving revenue. To drive the most revenue, both the CRM and PRM play integral parts in the partner tech stack.

Payments 107

Payments SaaS Payments Payment Solutions Payment Services 107

SaaStr

MAY 25, 2022

How do you make your fledgling business seen and heard in a competitive business marketplace? Your top-line revenue is growing. Nobody wants to refer a service that may not be able to deliver. Conan Economics or How to Crush Your Enemies with Expensify’s CEO: David Barrett. even if they say they did. Nothing else matters.

Scale 309

Scale Marketplace as a Service Advertising Business Model 309

SaaStr

OCTOBER 15, 2020

TaxJar’s AutoFile can also completely automate your sales tax filing, using the information it receives from your ecommerce providers and marketplaces to prepare and submit returns to each state, along with remittance. 2 Bookkeeping. If your team wasn’t spread out across the country before COVID-19, it probably is now. 4 User support.

Business 331

Business Marketplace as a Service AI Search compliance 331

SaaStr

APRIL 14, 2020

It turns out, that what separates these elite revenue organizations from everybody else is an entirely new framework for uniting seller efforts with buyer needs. . In today’s fast-paced B2B marketplace of instant communication and process automation , businesses cannot afford to rely on the classic definition of a deal.

Technical Review 305

Technical Review Marketplace as a Service Construction Software Review 305

FastSpring

SEPTEMBER 1, 2021

The country recently published guidance requiring providers of electronic services — select digital products and services — to register for VAT if they meet certain criteria and thresholds. Foreign e-services provider requirements What are Thailand’s VAT rates for E-Services? What are Thailand’s VAT rates for E-Services?

Payment Services 140

Payment Services Payment Methods Marketplace as a Service Payment Solutions 140

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam. Show Introduction [00:10].

Marketplace as a Service 102

Marketplace as a Service CTO Hire Sales Recruiting Scale 102

SaaStr

FEBRUARY 11, 2021

In sum -> Learning and understanding how to maximize the revenue per lead. No Revenues”. Drive your revenue per lead way up, and put you in place to jump on and close every practical piece of business that comes through the door. How do you deal with FUD in the marketplace? . Sales Strategy. No best efforts stuff.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

SaaStr

AUGUST 29, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. Scaling Revenue in 2022: What’s the Same and What’s Different? If you haven’t already, sign up here for tickets before we sell out.

Scale 289

Scale Sales Hiring Marketplace as a Service B2B 289

SaaStr

MARCH 30, 2022

It’s a pull, not a push, when it comes to revenue expansion. So, Atlassian wants to empower other builders to serve all kinds of teams, and the company embraces its ecosystem made up of 1500 marketplace products and third-party apps. Use the GTM motion that’s the opposite of the traditional GTM motion.

Scale 278

Scale Sales Hiring Marketplace as a Service Construction 278

Point Nine Land

MAY 22, 2020

Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst consumer-facing marketplaces have become an essential part of our daily lives, business-to-business marketplaces are only just beginning to emerge.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Let’s examine how an ICP focus has helped two businesses win in a competitive marketplace. .

Payments 236

Payments Payment Methods Embedded Payments Scale 236

Neil Patel

DECEMBER 21, 2020

However, the many opportunities available with print on demand services are almost limitless. Print on demand is a popular revenue stream or marketing strategy for many businesses, and for good reason. This can be an issue when it comes to customer service and general follow up. Who Uses Print on Demand Services?

Marketplace as a Service 145

Marketplace as a Service Business Advertising Branding 145

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? Simply put, subscriber engagement is a way of defining the degree of interaction, interest, and outright participation that the subscribers of a business have with the product and/or service that the business is offering.

Engagement 105

Engagement Customer Lifetime Value Revenue Payment Features 105

SaaStock

FEBRUARY 14, 2019

Aaron Ross, Co-CEO, Predictable Revenue. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. Today he is the man behind Predictable Revenue, the “Outbound Success Company.” Talk: Scaling & Exiting: Dreams, Designs & Dramas.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Tom Tunguz

JUNE 19, 2017

Online advertising serves as a potential model for how the machine learning software as a service ecosystem might evolve. This created an opportunity for companies like BlueKai and others to build a Data Management Platform, which aggregated all the publishers’ first party data and allow them to sell their data on a marketplace.

Machine Learning 155

Machine Learning Artificial Intelligence Advertising Marketplace as a Service 155

Neil Patel

OCTOBER 11, 2021

Whether you’re a product or service-based business, it’s never too early to start planning your holiday promotions. After all, the holidays are a key time for you to boost your revenue and grow your business before the year’s out, so it’s crucial you take advantage of the opportunity. Offer a New Seasonal Service. Absolutely.

Marketplace as a Service 118

Marketplace as a Service Social Media Business Underperforming Technical Team 118

Clouded Judgement

JANUARY 26, 2024

Many public software companies don’t report ARR, so I’ll take the quarterly subscription revenue and multiply it by 4 to approximate ARR. For the first time in a decade, IT services will become bigger than communication services in 2024. Revenue multiples are a shorthand valuation framework.

Cloud 161

Cloud Marketplace as a Service AI Payment Features 161

FastSpring

NOVEMBER 18, 2020

For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. For customers, the process of looking for apps to download usually takes place in one of the four leading app marketplaces; Google Play, Apple App Store , Windows Store, and the Amazon App Store. Is it safe? Let’s go ??.

Payment Methods 115

Payment Methods Payment Solutions Merchant Services SaaS Payments 115

Andreessen Horowitz

NOVEMBER 14, 2023

But when we turn to this protocol, what we’re effectively looking for is: Someone who knows enough to help us navigate to the right type of service (e.g. Health information sites like Google and WebMD make the majority of their revenue through ads; in 2016, the year before WebMD was taken private, it did $561 million in advertising revenue.

Artificial Intelligence 129

Artificial Intelligence Healthcare Marketplace as a Service Systems Review 129

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. Over time, Instacart planned to build out an advertising revenue stream with CPG companies, offering them effective performance marketing with a primed, high-intent audience. billion to $20.7

Marketplace as a Service 140

Marketplace as a Service Underperforming Technical Team Scale Construction 140

Intercom, Inc.

FEBRUARY 26, 2018

The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers. Since 2006 the era of “Everything as a service” has advanced quickly. Infrastructure as a service is now standard, as are Platform and Software as a service. Cloud computing is dominant. The not so simple case.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Intercom, Inc.

MAY 2, 2019

Instacart is valued at nearly $8 billion and since joining, he’s helped to make the company’s services available to more than 80% of U.S. Even with Instacart’s enormous valuation, he continues to see tremendous growth potential for the service, similar to what he saw in Instagram’s early days. Thanks for signing up.

Marketplace as a Service 184

Marketplace as a Service B2C PayPal Scaling 184