FastSpring

JANUARY 23, 2025

Podcast Full Interview: Audio Listen online or find it on more podcast services. So it’s a marketplace, it’s a platform. When I was running it, it was a lot smaller than that, but scaled that up very, very quickly. Jump to video. | Jump to transcript. That’s now a billion dollar company.

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Scale Entrepreneurship Scaling Underperforming Technical Team 93

SaaStr

MARCH 16, 2022

This is pretty darn efficient, and Monday leverages its self-service roots to scale pretty efficiently. #7. A bit slow to add a marketplace, but now 109 apps on it. Monday waited until 2020 to add a marketplace, perhaps a little late given its torrid growth. And a few other interesting learnings: #6. But no matter!

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Marketplace as a Service Technical Review Scaling Revenue 65

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

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Marketplace as a Service Business Model SaaS Payments Payments 141

SaaStr

MARCH 1, 2022

Never let it be said that SaaS can’t generate a lot of cash at scale. #3. I’d argue No until you are at scale. But once you are at scale, they can have a massive impact. #4. Transition to Cloud takes time at scale. Transition to Cloud takes time at scale. 5%+ pricing increases help fuel growth.

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Scale Marketplace as a Service Headcount Cloud 263

SaaStr

MARCH 17, 2021

From our experience providing integrations to thousands of customers, here are the three key business process automations to help your growing company scale faster: 1. They also won’t scale with your company’s growing amount of SaaS apps. Quote-to-Cash. Point-to-point (P2P) integrations are typically built for a specific use case.

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Sales Hiring Scale Technical Review Marketplace as a Service 325

SaaStr

FEBRUARY 24, 2021

Upwork is one of those products and marketplaces many of us use all the time — including Team SaaStr — but we don’t often see discussing that much as a public SaaS / Cloud company. A good take rate for a marketplace. While not unexpected, its a similar distribution to both other marketplaces and many SaaS businesses.

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SaaStr

DECEMBER 16, 2022

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Entering a hyper-competitive marketplace . Entering a crowded marketplace as a new business can be intimidating, especially when established players with a solid customer base surround you.

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Outsourcing Services Scale Sales Hiring Outsourced Development 287

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Now, unfortunately there are a lot of constraints in Africa, major constraints when you’re talking about setting up and scaling a startup. ” At this point we were offering the service for free.

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Scale Sales Recruiting Scaling SaaS Payments 223

SaaStr

JULY 13, 2022

She draws from personal experience scaling a global product company to $1B and shares common mistakes. Only go-getters survive in the SaaS marketplace. The establishment of the enablement function is vital in scaling a business. You need a sales enablement team if your company has scaled to over $10 million ARR.

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Scale Sales Hiring Revenue Marketplace as a Service 288

SaaStr

FEBRUARY 8, 2023

but 30% comes from its so-called “Hospitality Cloud” which is really a marketplace for event services. The marketplace side took a bigger hit from the events shutdown during Covid (and also has lower gross margins), but is still a material contributor. #3. Two Related Products Are Key to Growth.

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Marketplace as a Service Software Review Cloud B2B 331

SaaStr

MAY 25, 2022

How do you make your fledgling business seen and heard in a competitive business marketplace? He also shares some eye-opening insights on how Expensify scaled over the years. Expensify scaled by breaking through the clutter. Nobody wants to refer a service that may not be able to deliver.

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Scale Marketplace as a Service Advertising Business Model 311

Neil Patel

MAY 4, 2021

Data as a service (DaaS) is becoming increasingly popular. What Is Data as a Service (DaaS)? Data as a service uses a cloud computing strategy to make business data readily available to stakeholders and third parties. What Are the Benefits of Using Data as a Service Tools? Who Benefits Most from DaaS Tools?

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Marketplace as a Service Data Technical Review Marketing 76

SaaStr

MARCH 19, 2021

We’re seeing more and more companies, particularly cloud companies with the ability to scale, and grow even more rapidly in the new normal. Nail it Before You Scale it . Cloud Marketplaces. Fintech and crypto players are changing financial services forever. Cloud mutiples are going up. Product-led Growth.

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Cloud Scale Payment Methods Payment Solutions 284

Intercom, Inc.

JULY 11, 2019

If you’re a leader, he says, don’t try to scale your job. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Customer service as a model for growth.

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Scale Scaling Sales Hiring Underperforming Technical Team 188

Tom Tunguz

SEPTEMBER 23, 2015

SaaS Enabled Marketplaces benefit from a unique advantage in their go-to-market. In between, Google operates an advertising marketplace, AdX. This data enables the marketplace to amass census scale data on supplier performance, granular to the type of service rendered. The first SEMs flourished in advertising.

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Marketplace as a Service Data Advertising SaaS 111

Point Nine Land

JUNE 11, 2020

Do things that don’t scale ?? Marketplaces in their early stages generally lack the liquidity to be relevant enough for the supply side, they are not a priority. To overcome this, marketplaces generally need to find ways to initially hack the supply side. Very often this means doing things that don’t scale.

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Scale Marketplace as a Service B2B Scaling 72

The Angel VC

JANUARY 10, 2017

So if you want to raise capital for your SaaS startup in 2017, investors will wonder if you can become a true system of record, build a real platform/ecosystem/marketplace or build a unique data asset over time. The latter option will get particular attention this year, so I highlighted that in the "Defensibility" row of the napkin.

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SaaS Marketplace as a Service Machine Learning Artificial Intelligence 262

Casey Accidental

NOVEMBER 13, 2019

As someone who has spent a lot of time building marketplaces in my career, a curious thing has happened over the last couple years. Founders have started reaching out asking for help converting their SAAS or SAAS-like business into a marketplace. The Weak Transition to Marketplace Arguments. So goes the story.

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Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . The Brazilian platform Superlógica is created with small service businesses in mind. Funding to Date : $6.6M

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SaaS Payments Payment Solutions Payment Methods Payments 257

Casey Accidental

JANUARY 23, 2019

They have also heard about marketplaces that have given all of the power to the supply, and also marketplaces where supply has no power. These issues usually arise in two areas, which particularly, but not exclusively, affect marketplaces. The second issue is around who controls the quality of the service.

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Scale Marketplace as a Service Outsourcing Services Scaling 73

SaaStr

AUGUST 29, 2022

10 Lessons Learned Scaling to $1B Valuation with Drift’s Co-founders : Reaching unicorn status is nice validation, but the luster fades when founders can’t navigate the hidden challenges that come with uncharted territory. Scaling Revenue in 2022: What’s the Same and What’s Different? What Could Possibly Go Wrong?

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SaaStr

FEBRUARY 11, 2021

Because with a bad VP Sales you can lose so much momentum, and create so much internal confusion, that this one bad hire can really cripple you as you try to get from Initial Traction to Initial Scale. So my uber-point here is you shouldn’t hire a VP Sales until you are ready to scale and build and fund a small, growing sales team.

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Sales Hiring Scale Sales Recruiting Sales 363

SaaStr

FEBRUARY 6, 2023

How can you scale while staying relevant to the user? She also discusses how these tools can provide value from the initial launch to a hyper-scaling mode. Amazon now delivers goods and services to your front door within the hour. The problem they set out to solve was just being made worse—a common theme in the marketplace.

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Travel Scale Marketplace as a Service Management 240

SaaStock

FEBRUARY 13, 2019

The platform integrates with 100+ shipping services and ensures discounts for many of them. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. Fadada is a SaaS-based provider of electronic signature services. Funding to Date : $1.3M

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SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStr

MARCH 30, 2022

Scaling an Ecosystem. So, Atlassian wants to empower other builders to serve all kinds of teams, and the company embraces its ecosystem made up of 1500 marketplace products and third-party apps. Atlassian understood that product-led growth works only if the customer base is filled with passionate product users.

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Scale Sales Hiring Marketplace as a Service Construction 278

SaaStr

JUNE 15, 2020

Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies. Come join us for an open discussion on how to scale faster and better here ! Register here: [link] pic.twitter.com/E8LmXuEYge. Do you know what companies the SaaS industry is increasingly relying on?

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VP of Engineering Marketplace as a Service Scale SaaS 151

SaaStr

NOVEMBER 21, 2022

An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Let’s examine how an ICP focus has helped two businesses win in a competitive marketplace. . Brex then scaled its payments business quickly. Tip #3: Scale with customer-centric innovation. .

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Payments Payment Methods Embedded Payments Scale 243

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too. Since 2006 the era of “Everything as a service” has advanced quickly.

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Outsourcing Services Software Review Software Outsourced Development 224

Payrix

JANUARY 28, 2025

However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. I think we’re going to start to see that hit kind of mass scale over the next couple years is one example. Embedded Finance , Matt argues, is no longer optional for companies seeking to remain competitive.

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Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

FEBRUARY 25, 2020

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Leverage automation to support scaling. “But with AutoFile, we’ve scaled to doing taxes in 40+ states.”

Merchant Services 204

Merchant Services Scale Technical Review Sales Hiring 204

SaaStock

FEBRUARY 14, 2019

Talk: Scaling & Exiting: Dreams, Designs & Dramas. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Casey Accidental

OCTOBER 18, 2021

Scaling work: tuning the underlying technologies or process to help the product and team continue to be effective e.g. Uber rearchitecting its data pipelines. Building a consumer marketplace to drive incremental ticket sales to event creators. The core self-service business was growing steadily at significant scale and was profitable.

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Technical Advisors Technical Review Scale Marketplace as a Service 140

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Ryan has been building and scaling companies on the sales side for over 20 years. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. Why it’s hard to build a two-sided marketplace [13:38].

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Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Intercom, Inc.

MAY 2, 2019

Instacart is valued at nearly $8 billion and since joining, he’s helped to make the company’s services available to more than 80% of U.S. Even with Instacart’s enormous valuation, he continues to see tremendous growth potential for the service, similar to what he saw in Instagram’s early days. Thanks for signing up.

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Marketplace as a Service B2C PayPal Scaling 184

User Pilot

AUGUST 18, 2024

Sign up for a Userpilot demo and learn how this all-in-one product growth platform can help scale your business processes. These tools help businesses automate processes and perform various tasks, making it easier to scale. ActiveCampaign's prices are scaled by the number of contacts. What are SaaS tools?

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Scale Scaling Software Review Social Media 104

Blulogix

DECEMBER 23, 2024

This model, also referred to as metered billing, aligns costs with actual consumption, offering customers a fair and flexible way to pay for services. Technology Advancements: Real-time data tracking and billing automation systems now make it possible to implement metered billing models at scale.

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Payment Features Subscription Pricing Artificial Intelligence 52

Blulogix

JANUARY 1, 2025

From offering innovative service bundles to managing intricate pricing structures, the ability to provision complex subscriptions seamlessly has become a competitive necessity. In this post, well explore how businesses can simplify complex provisioning and stay ahead in a market increasingly driven by personalized service packages.

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Scale Marketplace as a Service Payment Features Subscription 52