Marketplace as a Service Underperforming Technical Team VP of Engineering 
Intercom, Inc.
NOVEMBER 14, 2019
It’s time to start thinking about retention at scale and bring onboard a customer success team. It’s time to start thinking about retention at scale and bring onboard a customer success team. Why you need a customer success team. Your connection to your users is the gasoline that fuels the engine of your business.
Sales Hacker
MARCH 2, 2020
Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. So what are the best sales books for helping you reach peak performance? This list is not endorsed or sponsored in any way. Books that made the cut: Are on my own bookshelf. The Transparency Sale. The Challenger Sale. Agile Selling.
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FastSpring
MARCH 27, 2023
Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Before seeing good success in the company.
Sales Hacker
OCTOBER 7, 2021
Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. We’re often encouraged to hide, toughen up, and bury our emotions.
Sales Hacker
FEBRUARY 19, 2019
Lauren Bailey – Founder and President of Factor 8. Lauren Bailey’s award-winning sales firm Factor 8 has been instrumental in helping sales teams with their sales and management development programs. Trish Bertuzzi is the founder of The Bridge Group that helps B2B technology companies build world-class Inside Sales teams.
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