Marketplace as a Service Underperforming Technical Team VP of Engineering 
Intercom, Inc.
NOVEMBER 14, 2019
It’s time to start thinking about retention at scale and bring onboard a customer success team. It’s time to start thinking about retention at scale and bring onboard a customer success team. Why you need a customer success team. Your connection to your users is the gasoline that fuels the engine of your business.
FastSpring
MARCH 27, 2023
Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Before seeing good success in the company.
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Sales Hacker
MARCH 2, 2020
Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. So what are the best sales books for helping you reach peak performance? This list is not endorsed or sponsored in any way. Books that made the cut: Are on my own bookshelf. The Transparency Sale. The Challenger Sale. Agile Selling.
Sales Hacker
OCTOBER 7, 2021
Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. We’re often encouraged to hide, toughen up, and bury our emotions.
Sales Hacker
FEBRUARY 19, 2019
Lauren Bailey – Founder and President of Factor 8. Lauren Bailey’s award-winning sales firm Factor 8 has been instrumental in helping sales teams with their sales and management development programs. Trish Bertuzzi is the founder of The Bridge Group that helps B2B technology companies build world-class Inside Sales teams.
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