Tom Tunguz

MARCH 14, 2013

During the life of a startup, the question of outsourcing can arise frequently whether for PR, marketing, product design, sales or engineering. Outsourcing can be very attractive: consultants bring new points of view, relevant experience and (potentially) immediate results. What are your lessons from outsourcing?

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Outsourcing Services Outsourced Development Development Team Review Technical Review 100

Sales Hacker

NOVEMBER 16, 2018

Driving sales is such a vital component of every company’s strategy, so it may seem illogical to even consider outsourcing any part of your sales process. In this article, I’ll talk about the pros and cons of complete outsourcing, outsourcing certain functions of the SDR role, and building your entire SDR team in-house.

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Outsourcing Services Outsourced Development Scale Sales Hiring 99

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. And the way you get it is whether it’s outbound, generally inbound events or whatever, solve a 10 X pain point, solve a unique pain point that a large enterprise has that other vendors don’t provide. So, thanks man. So hope that’s helpful.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

SaaStr

FEBRUARY 3, 2021

Okta is one of the more interesting Cloud and SaaS leaders, growing from its early roots as one of several Cloud identity vendors, to the break-out leader, to expanding its product profile to developers and customer identity, and more. Honestly, all the metrics are breathtaking approaching $1B in ARR: 5 Interesting Learnings: 1.

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Outsourcing Services Outsourced Development Cloud Scaling 290

Sales Hacker

NOVEMBER 5, 2018

When it comes to business outsourcing, I have been on both sides of the table. I have, since 2009, hired 20+ outsourced resources from all over the world for tasks such as data research, web design, translations, voiceover talent and more. That means that some of our clients, are outsourcing to us. Extreme, right?

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Outsourcing Services Outsourced Development Sales Outsourcing Underperforming Technical Team 95

Sales Hacker

JUNE 14, 2018

A viable and proven option is handing over some or all of your sales efforts to outsourced sales professionals. It’s true that outsourcing your sales to a third-party provider can yield favorable results. There are many outsourcing companies, but which of them can actually hold a sales quota and get results?

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Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 82

SaaStr

MARCH 2, 2022

Use agencies to outsource your execution, not your thinking. As you think about agencies, consider what you own and what you outsource.” – Jeffrey Yoshimura. Without showing customers what your product, service, or solution will look like in the future, it is hard to close the sale.

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Outsourcing Services Scale Outsourced Development Marketing 246

SaaStr

MARCH 7, 2023

General Partner of ICONIQ Growth, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds, joined us for Workshop Wednesday , held live every Wednesday at 10 a.m. 28% of companies are looking to outsource to cut costs. PST, to unveil the data behind effective scaling. Sign up HERE!

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Outsourcing Services Scaling Venture Capital Forecasting 182

SaaStr

FEBRUARY 11, 2020

” But okay, if there’s not enough sales roles, it’s … people still have muddy lead generation metrics. There was a $40 billion dollar investment in a services company. I think it was somewhere in the Midwest, IT services, and they were growing, made 10% a year. It’s easy to get metrics.

Scale 281

Scale Outsourcing Services Revenue Outsourced Development 281

SaaStr

MAY 24, 2024

Despite the rise of self-service in B2B , the marketing toolkit (targeted outbound, drip marketing, content marketing , webinars, events) remains effective. Misalignment between sales and marketing can lead to conflicts over metrics and credit. Marketers do not want to work under a Chief Revenue Officer (CRO).

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Sales Hiring Outsourcing Services Technical Review Scale 298

Intercom, Inc.

JULY 2, 2020

Companies did everything they could to minimize costs, from outsourcing frontline teams, to implementing needlessly complex phone trees, to simply making customers wait to hear back. . NewVoiceMedia (now Vonage) estimates businesses lose $62 billion every year as the result of bad customer service. The evolution of customer support.

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Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

SaaS Metrics

MARCH 16, 2022

Outsourced sales service is the process of collaborating with a third-party service provider to run your sales program in part or in its whole. Outsourced sales services can help you generate recurring revenue without the. The post What are Outsourced Sales Services and How does it work?

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Outsourcing Services Sales Outsourcing Sales Metrics 52

Neil Patel

APRIL 12, 2021

By offering a subscription-based service, it’s much easier to manage your stock levels. It’s free to use the service, but if you sign up for a paid membership, you get a special discount on your boxes: The model you choose depends on what you’re selling and your long-term business goals. Partner With a Fulfillment Service.

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Payrix

JULY 17, 2024

Gain greater control of the customer experience Historically, software companies outsourced payments, which gave them very little say in the experience their users had once they moved from the software interface into the payment environment of a third party. Finding a partner that can guide you along the way will be key to your success.

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Merchant Services Payment Services Payments Payment Solutions 130

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. Paddle is less experienced than other MoR partners. FastSpring is a more experienced, knowledgeable partner for your SaaS business.

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Payment Methods Payment Services Merchant Services Payment Solutions 142

SaaStr

NOVEMBER 12, 2019

the initial idea that I came up with for Pardot was simply to do an outsourced lead generation S as a service. We got it into the hands of a few early customers, and they said, “David, we don’t want to buy leads as a service from you, we want the software that you built to generate those leads. That was Pardot 1.0.

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Sales Recruiting Scale Outsourcing Services Sales Hiring 202

Sales Hacker

MAY 20, 2021

You should approach this tactically with honed and consistent metrics. Let’s explore the mathematical process the sales outsourcing team at Sales Force Europe takes both on behalf of our clients and in our own lead generation and international sales strategy. Product and service portfolio. Develop a focused sales approach.

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Scale Metrics Outsourcing Services Sales Recruiting 119

Chart Mogul

FEBRUARY 27, 2020

The majority of our customers are IT/MSP service providers and WISP operators. In the end, I chose to ignore the complaints about pricing from the group not getting as much value, and focus entirely on the group that values our service the most. HostiFi uses ChartMogul to track key subscription metrics. By generating 2.5X

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Outsourcing Services Revenue Outsourced Development Scale 131

SaaStr

JULY 25, 2021

And then Greylock approached me about being a partner that ended up being a really fun experience. Do you have to still find the right product market fit, you have to build a good product, you have to service the customers, you have to compete in the market. And so it’s really important because that’s a very telling metric.

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Sales Recruiting Sales Hiring Scale VP of Engineering 264

Audacix

AUGUST 11, 2018

Far too often we receive mayday calls from prospects who have invested a lot of money, but more importantly time, into selecting and working with a outsourced test automation services provider, only to be rewarded with a never-ending tug of war that inflicts much damage to their professional reputations. If you pay peanuts, you get.

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Outsourcing Services Outsourced Development Software Review Software 40

Buffer Resources

JULY 22, 2024

Many social media channels — like Facebook and Instagram — also allow you to outsource the messaging placements to the platform. The basic metrics include reach, click-through rate, impressions, and cost per click. People are expecting to learn more about your product or service when they see a social media ad.

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Social Media Advertising Outsourcing Services Scale 102

FastSpring

DECEMBER 7, 2022

Next, we explain how a MoR is different from other payment service providers. A Merchant of Record (MoR) is the business entity that sells goods or services to the buyer. You can act as your own MoR or you can outsource the entire process to FastSpring. What It Means to Have FastSpring as Your Merchant of Record. And more…. …

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Payment Methods Merchant Services Payment Services Payments 148

Intercom, Inc.

NOVEMBER 3, 2022

You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. When it comes to metrics, too many support teams are looking at agent and internal effort scores instead of customer effort scores.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

OpenView Labs

MARCH 1, 2019

They’re often considering questions like: Should I outsource or not? If you have a deep understanding of each customer’s value to your business, you can use that data to create a customized service experience. Structuring customer service if your CLV is very high ($10,000+). consulting, financial services). Automation.

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Outsourcing Services Sales Hiring Metrics Strategy 69

SaaS Metrics

MAY 26, 2020

In recent years, the adoption of Software as a Service (SaaS) solutions has become a common practice for businesses of all sizes and scales. The benefits of this form of software deployment are immense, specifically because it works on the cost-effective on-going subscription model.

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Outsourcing Services SaaS Management Payment Features 52

Neil Patel

JANUARY 21, 2021

Check out the video below to learn more about my strategies for link building, on-page SEO, and user metrics when trying to rank on Google. Step #3: Track and Measure the Right SEO Metrics. Next, it’s time to track some vital metrics of your site to find out what other factors you need to improve. Organic Traffic.

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Outsourcing Services Social Media Mobile Software Review 145

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

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Scale VP of Engineering Outsourcing Services Enterprise 64

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. ISVs, or Independent Software Vendors, are businesses that develop and distribute software products to end-users. Consider Stax’s partner program.

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Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Neil Patel

SEPTEMBER 10, 2020

Research from the Content Marketing Institute shows 80 percent of B2B marketers use metrics to measure their content performance, 65 percent have set KPIs, and 43 percent measure their content marketing ROI. Here’s a list of the top six metrics marketers have used to measure their content marketing performance in the last 12 months.

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Content Marketing Outsourcing Services Technical Review Marketing 145

SaaStr

NOVEMBER 11, 2022

They have service and all this, but the second cloud for them was sales. And then with your finance person or yourself or your outsourced person, you build a C-90 plan, which is one, we’re 90% sure, even if sales slow, we’re going to hit this plan. Even this year, one of the big vendors for us quit three weeks ago.

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Outsourcing Services Banking CTO Hire New CTO 243

Andreessen Horowitz

OCTOBER 4, 2023

For early stage companies, lenders are mostly underwriting based on existing investor support; with later-stage companies, they are underwriting to enterprise value and are more focused on company KPIs, churn, and related metrics. As such, lenders focus mostly on underwriting to key growth drivers or metrics tracked by equity investors.

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Outsourcing Services Software Review Scale Banking 129

Sales Hacker

SEPTEMBER 11, 2020

VCs are always on the lookout for the next Lyft, so they strategically partner with founders who they believe will provide them with a 10X return. While there are various metrics and KPIs they will be tracking, there’s one underlying theme — growth. “ Identify a connection to the vendor company if possible (e.g.

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Outsourcing Services Scale Startup Outsourced Development 108

User Pilot

AUGUST 26, 2024

There are three main data capture methods: manual tracking, auto-capture and outsourcing. Outsourced product data collection This third method involves hiring third-party services to collect and analyze product data on your behalf. Here are 5 ways to collect product data: Leverage user feedback surveys to gather data.

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Outsourcing Services Data Underperforming Technical Team Software Review 105

User Pilot

JUNE 30, 2023

Decide if you’re going to outsource the localization project or do it in-house. As you publish your content, track metrics like user engagement, conversion rates , or SEO performance to gauge how successful you’ve been in translating to the target audience’s native language. What metrics should you focus on?

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Outsourcing Services SaaS Payments Payment Solutions Payment Methods 98

SaaS Metrics

OCTOBER 12, 2020

Software as a Service (SaaS) Customer Relationship Management (CRM) is a trending technology in the marketing industry. Therefore, outsourcing these needs is another wise choice to focus on building business goals and taking advantage of market leads.

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Outsourcing Services Software SaaS Trends 98

Neil Patel

AUGUST 18, 2020

But whether you’re an excellent PPC manager looking to outsource or have no experience running pay per click advertising campaigns , choosing the right PPC agency isn’t always straightforward. At Neil Patel Digital , we specialize in running multi-channel PPC campaigns using first-party data from our partners.

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Outsourcing Services Social Media Advertising Scale 144

Andreessen Horowitz

JUNE 3, 2024

trillion in annual global productivity , and global payments company Klarna recently said it saves $10 million in costs every year by using GenAI to generate images and reduce their reliance on external marketing partners. In this phase, swarms of AI agents recreate or supplement a team’s full-service capabilities. via Captions ).

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