Remove Metrics Remove Outsourcing Services Remove Underperforming Technical Team
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Scaling from $1 to $10M, an AMA with SaaStr CEO and Founder Jason Lemkin (Pod 573)

SaaStr

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. But I almost never see mediocre outsource SEO really work for B2B. They want a vendor that will solve their problem over the coming years. So, thanks man.

Scale 289
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The Ultimate Guide to Outsourcing Sales Development and Lead Generation

Sales Hacker

When it comes to business outsourcing, I have been on both sides of the table. I have, since 2009, hired 20+ outsourced resources from all over the world for tasks such as data research, web design, translations, voiceover talent and more. That means that some of our clients, are outsourcing to us. Extreme, right?

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How Zapier supports 3 million users by investing in customer outcomes

Intercom, Inc.

But obsessing over efficiency can mask what’s most important, and most rewarding, to support teams – actually helping customers. Support teams exist to solve customers’ problems, not to deflect them or find the fastest way to hit the “close” button. The evolution of customer support. As Pam tells it: .

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SaaStr Classic: Jyoti Bansal of Harness.io and AppDynamics; Dev Ittycheria of MongoDB (Video + Transcript)

SaaStr

And then Greylock approached me about being a partner that ended up being a really fun experience. You can have the great product and a great team, but the market of small or very niche. And is it a team that I really want to work with and do they, is it someone that I feel like can really take this company to its whole potential?

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How to Launch a Subscription Box For Your Company

Neil Patel

By offering a subscription-based service, it’s much easier to manage your stock levels. Develop a Business Plan. It’s free to use the service, but if you sign up for a paid membership, you get a special discount on your boxes: The model you choose depends on what you’re selling and your long-term business goals. Marketing Plan.

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Learn How to Sell Abroad With the Right Reflection, Planning, and Metrics

Sales Hacker

You should approach this tactically with honed and consistent metrics. You need to measure and repeat so you and your sales team only put effort into promising prospects abroad. Develop a focused sales approach. You need to develop a buying persona for each stakeholder profile. Product and service portfolio.

Scale 119
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Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Intercom, Inc.

Scaling a support team is challenging enough as it is. You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. For Natasha, the answer is a resounding yes.

Scale 206