SaaStr

SEPTEMBER 22, 2021

Was $8 billion in secondary sale in November. Last April, the company slashed half its workforce as restaurant sales dropped 80% [link]. IPO behind them, we can take a look behind its metrics. Mediocre margins in payments. But Toast sure doesn’t make that much money on payments yet. Now with a $30B (!)

Payment Methods 320

Payment Methods Payment Solutions Payments Cloud 320

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. MRR, obviously. This wasn’t the case.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

FastSpring

JUNE 22, 2022

One of the most important parts of your store is the checkout page. Working with a website checkout page that will convert more visitors will help you increase sales. Just make sure the submit payment button is easy to find at the journey’s end. Not doing so could be costing you sales.

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

Payment Methods 141

Payment Methods Payment Services Merchant Services Payment Solutions 141

Buffer Resources

AUGUST 13, 2024

Standout feature for brands : HypeAuditor's campaign performance monitoring allows users to assess the impact of their campaigns by measuring key metrics like engagement, reach, ROI, and audience sentiment. This detailed level of analysis helps marketers refine their strategies for better outcomes.

Payments 111

Payments Branding Merchant Services Payment Methods 111

SaaStr

AUGUST 21, 2024

Grew Restaurant Locations 29% Year-Over-Year to 120,000 Perhaps the most important metric at scale. But Gross Margins Only 28% on Payments and Related Solutions Low gross margins on payments and financial services of only 28% makes Toast’s model much tougher than Shopify’s (39%) or Bill’s (80%+).

Scale 294

Scale Payment Methods SaaS Payments Payment Solutions 294

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Sign up for free.

Sales Hiring 198

Sales Hiring SMB Sales Recruiting Payment Methods 198

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. One, it starts high up in the sales process, right? You need to discover in the sales process. We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function.

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

Buffer Resources

JULY 22, 2024

  Track ad performance in real-time While Meta got rid of its full Facebook Analytics platform in 2021, it still has excellent resources for understanding ad performance, including reach, engagement, conversions, and more metrics. You will be brought directly into the Facebook Ads Manager for your personal ad account.

Payment Methods 112

Payment Methods AI Search Advertising Social Media 112

User Pilot

NOVEMBER 7, 2024

Product demos can be used at various stages in the customer journey, such as on your website to engage potential customers, in email campaigns to nurture leads, during sales calls to provide a “try before you buy” experience, and for customer onboarding to help new users get up to speed quickly. This results in faster Aha!

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? How to use NPS to boost sales Send customers who answered the NPS survey a follow-up question so you can make sense of the score they provided. In other words, these metrics are more transactional than relational.

Payment Methods 94

Payment Methods Scale Payment Services Sales 94

FastSpring

JULY 14, 2020

Once affiliates join your program, it is important to learn what suspicious activity looks like and keep an eye out for metrics that are questionable. The percentage of returned sales from a partner is higher than your regular rate of returns. Affiliate solutions offer different ways to reverse sales to prevent commissions.

Payment Methods 148

Payment Methods Sales Recruiting Payment Services Marketplace as a Service 148

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Here’s an example of key goals and metrics to consider.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Stax

MARCH 16, 2025

Key metrics include customer churn rate, revenue churn, and net revenue retention (NRR). Even if you believe your technology is easy to set up and use, it may not be for the average person. Contact sales 2. Methods for Gathering Customer Feedback One of the simplest and most effective ways to gather insights is through surveys.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

SaaStr

MAY 29, 2019

About Claire Hughes Johnson… Sitting at number two on the list, Claire was the most steadily popular across all our metrics. Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems. Dave Kellogg Fmr.

Payment Methods 247

Payment Methods Payment Solutions Payment Services Banking 247

Baremetrics

MARCH 30, 2021

Finding the right recurring payment system to process recurring invoices for your subscription-based business isn't easy. If you're currently looking for the right recurring payment system, this guide will help. If you're currently looking for the right recurring payment system, this guide will help. Interested in a demo ?

Payment Features 105

Payment Features Payment Solutions Merchant Services Payment Methods 105

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

Subscription Flow

MARCH 1, 2024

Imagine a situation where each prospective client that visits your website receives a seamless checkout experience, resulting in a rise in conversions and satisfied customers. When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass.

Payment Services 105

Payment Services Payment Methods Payments Merchant Services 105

Neil Patel

APRIL 1, 2021

Social media for e-commerce has become a critical element in sales growth for many businesses. Ninety-one percent check out the brand’s website or app, 89 percent make a purchase, and 85 percent recommend the brand to someone they know. People expect timely and personal interaction on social media networks.

Social Media 145

Social Media Payment Methods Payments Payment Services 145

Neil Patel

NOVEMBER 20, 2020

Dropshipping is a popular method for building an e-commerce empire. This post covers the basics of dropshipping and the 11 best dropshipping tools to maximize this fulfillment method’s benefits while minimizing the drawbacks. Using the dropshipping model, your store markets a third-party’s (a wholesaler or manufacturer) products.

Payment Methods 141

Payment Methods Payment Features Payments Scale 141

Baremetrics

SEPTEMBER 26, 2021

In 1994, a CD was sold on a website called NetMarket marking the first official Internet purchase (although there are rumours that students at MIT and Stanford were using the Internet to sell marijuana from the 1970s…). This early payment processor did very little and wasn’t all that important to global commerce. Table of Contents.

Payment Services 97

Payment Services Merchant Services Payment Methods Payment Solutions 97

How To Buy Saas

DECEMBER 20, 2024

The revenue earned over the subscription period does not relate to the amount earned at a given point of sale like in traditional businesses. These metrics include monthly recurring revenue (MRR), customer acquisition cost, churn rate, customer lifetime value, etc. SaaS Accounting Standards: What is it?

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Neil Patel

MARCH 25, 2021

These new customers have real buying power—–combined, they influence more than $350 billion in annual sales in the US. Plus, integrations with Shopify and other strong eCommerce platforms have made it easy for brands to sell products directly on TikTok. How to Set up an Account in TikTok That Will Drive Sales.

Payment Methods 141

Payment Methods Merchant Services Payments Social Media 141

SaaStr

NOVEMBER 16, 2022

.” So what are maybe one or two things you want to give as advice to founders who are doing sales in the very early stage, the first couple of million ARR, that you feel are super useful in that stage in kind of trying to develop that, I think that sales muscle, if you will. That was mine too. Mine was a opera singer. I love Joe.”

Sales Hiring 268

Sales Hiring VP of Engineering Payment Methods Scale 268

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. Recurly: Easily Integrates with Multiple Payment Gateways. Table of Contents. And much more.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

Stax

JUNE 4, 2024

Selecting the right payment processing software is crucial for any business aiming to streamline transactions and enhance customer experience. You should consider factors like integration capabilities, user experience, scalability, and pricing structures, to ensure a seamless and cost-effective payment process.

Payment Services 88

Payment Services Merchant Services Payment Solutions Payment Methods 88

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As We do less than 1% of our business in Croatia, so it’s not really a big market for us,” added TestDome’s head of customer success and sales Igor Novosel. “We Here’s why.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Incredo

JULY 14, 2019

Over time printed newspapers were replaced with online sources of information but the subscription pricing model didn’t lose its popularity and spread in other industries too, from cable television to health clubs and from online academic journals to software providers. 4 Attracts more customers as monthly payment size is small.

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Payrix

APRIL 17, 2024

You’ve decided to offer Embedded Payments to your customers. Adding Embedded Payments gives you an exciting opportunity to grow your business and solve real pain points for your customers. However, to capture success you’ll need to promote your new payments offering with customers and prospects.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Neil Patel

DECEMBER 22, 2020

One such method is an influencer promotion campaign. For smaller e-commerce stores or those with limited budgets, this can be more hassle than it’s worth. Currently, there are more than 7 million online retailers. That’s a lot of other stores for users to choose from. So what’s the answer?

Payment Methods 139

Payment Methods Branding Payment Solutions Payment Services 139

Neil Patel

FEBRUARY 19, 2021

Micro-influencers are helping drive sales, especially in niche markets. Let’s take a look at what’s in store. Low-Code Websites. Mobile apps and e-commerce stores are big business. billion people use social media apps, and 77 percent of internet users ages 16-64 buy something online each month.

Entrepreneurship 144

Entrepreneurship Payment Methods Trends Payment Services 144

Tom Tunguz

MARCH 19, 2020

This is important to project churn rates, assess timing of software payments, and estimate the impact on cash flows/burn. It might be worth reverting to an earlier stage of the 4 sales commission structures. Alternatively, it might be worth moving sales teams to monthly goals or management by objectives (MBO). Sixth, leadership.

Startup 247

Startup SaaS Payments Payment Services Payment Methods 247

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. Historically, Weave gave away several “free” phones with each new account.

SaaS Payments 278

SaaS Payments Scale Payment Methods SMB 278

Neil Patel

AUGUST 3, 2021

It’s not just a weird trend; directing users to click the link in bio is a powerful tool to help you drive traffic from social media to your website, product pages, and more. That made it hard to drive social media users from Instagram to your website. ” Add your link to the “website” field.

Social Media 145

Social Media Payment Methods Payment Services Payments 145

Baremetrics

FEBRUARY 11, 2022

Shopify Checkout is Shopify’s native payment gateway. Shopify Checkout supports both sides of a transaction: customers submit an order request, input payment details and select a shipping option, and merchants choose to accept or query the order through a centralized system. Close rate High customer satisfaction equates larger sales.

Payment Methods 98

Payment Methods Merchant Services Payment Services Payment Solutions 98