SaaStr

MARCH 23, 2025

For a VP of Customer Success (VPCS), their “quota” or ownership should revolve around two key metrics: Net Revenue Retention (NRR) and Gross Retention Rate (GRR). NRR is the North Star metric for customer successit measures how much revenue youre retaining and expanding from your existing customer base.

VPCs (Virtual Private Cloud) 159

VPCs (Virtual Private Cloud) Customer Success Churn Retention 159

Neil Patel

DECEMBER 14, 2020

A private cloud can be created internally by the entity that needs it or offered by an external private cloud hosting provider. A more recent innovation is the virtual private cloud, which combines many advantages of both options. Today, managed cloud hosting uses a virtual private cloud.

Payment Methods 144

Payment Methods Cloud VPCs (Virtual Private Cloud) Scale 144

CloudGeometry

MARCH 3, 2022

Billing events and unit metrics The variable cost model of cloud platforms has forever changed how compute resources are bought and paid for and consumed. From the perspective of cloud architecture, the variable cost model means translating an incremental unit of cloud resources into an incremental unit of customer value.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

Andreessen Horowitz

MARCH 21, 2024

While they are relying on NPS and customer satisfaction as good proxy metrics, they’re also looking for more tangible ways to measure returns, such as revenue generation, savings, efficiency, and accuracy gains, depending on their use case. Leaders generally customize models through fine-tuning instead of building models from scratch.

Generative AI 145

Generative AI Enterprise AI Artificial Intelligence 145

SaaStr

MARCH 31, 2022

We aligned with finance, with sales operations, as well as the sales leaders to say, here are some impacts that a cloud marketplace could have on our business and what would your metrics or successful outcomes be? And we started small, we didn’t want to boil the ocean in one day.

Scale 256

Scale Marketplace as a Service Cloud SaaS Payments 256

SaaS Metrics

JUNE 10, 2019

VPC and VPN. Virtual Private Cloud and Virtual Private Network provide a secure environment only meant for a specific user and your provider should be able to facilitate these environments. VPC/VPN is arguably a better option than multi-tenant instances, providing customers with more control over their data.

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) Technical Review SaaS Systems Review 40