Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. Stax Payments , Inc., a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 182

New CTO Sales Hiring B2C CTO Hire 182

FastSpring

DECEMBER 22, 2020

We helped facilitate record growth for our customers. We have always operated FastSpring with the mantra that “we succeed when our customers succeed,” and it was very gratifying to see so many examples of this in 2020. For the first time, we will process over ten million transactions in 2020. We acquired SalesRight.

Payment Methods 131

Payment Methods Payment Services Payment Solutions Payments 131

SaaStr

NOVEMBER 11, 2019

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. At the time the duo had founded Pagar.me, a payment processor.

Payment Services 113

Payment Services CTO Hire Payments New CTO 113

Baremetrics

MAY 4, 2020

The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. I’m talking about involuntary churn. Just how much damage is involuntary churn causing?

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. Customer Service. Market-specific customer care – e-business leaders must understand how customers want to interact with their brand for customer service. Communication is a two-way street.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time. A tale of two career paths.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Baremetrics

MARCH 16, 2021

QuikNode provides elastic APIs & dedicated node services, as well as powerful tools & analytics. Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. will build upon machine learning and artificial intelligence to process information with almost human-like ability.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations. Average salary: $191,286/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

CloudGeometry

JULY 8, 2021

Interest payments accelerate faster than you realize. What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions. and onboarding new customers. See a useful background talk from their CTO Pini Reznik here ).

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Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

B2B 173

B2B B2C Scale New CTO 173

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Nudging Customers with Behavioral Tactics. Tips on Enterprise Pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. .” The process to change price points can’t happen in real-time.

Payment Features 51

Payment Features Subscription Merchant Services SaaS Payments 51

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role! What is the biggest challenge?

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. In general, European rounds tend to be slightly smaller and valuations slightly lower than they are in the US.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Sales Hacker

JANUARY 21, 2020

Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. Now he’s a partner making investments on the VC side at Foundation Capital, but has over 20 years of operational experience. Angus is an investor who brings real world operating experience to his job.

Payment Methods 63

Payment Methods Scale CTO Coach SMB 63

ProfitWell

SEPTEMBER 5, 2019

SaaS operators have the expertise but are continuously blocked with foundational issues that take time and energy. And, their detailed analytics suite gives operational visibility because as you continue to grow, so do your needs for insight. Michael Klett, Co-Founder & CTO, Chargify. And a whole lot has happened since.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Outseta

OCTOBER 15, 2018

If you’re reading this post, this probably isn’t news to you. I’ll be the first to admit that all of the above resonates with me - I think more companies looking to stay independent and operate on their own terms is, generally, a good thing. At the end of the day, “We broke pretty much everything,” says CEO Chris Savage.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. When you’re selling B2B or enterprise subscriptions, showcasing value throughout the sales process is a must. Contract length.

B2C 52

B2C Payment Features Subscription Payments 52

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

Sales Hacker

JUNE 12, 2020

Leverage the prospect’s buying process (08:04). ? Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? I demand payment upfront. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever.

Enterprise 82

Enterprise CTO Hire Startup Technical Cofounder 82

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul. Compliance.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 274

Payment Methods Merchant Services Scale Payments 274

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. So I have a process, sort of a checklist. They don’t have an agenda.

Sales Hiring 233

Sales Hiring Sales Recruiting CTO Hire Scale 233

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. But there's an urgent need for technical resources within growth teams.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. There’s companies, there’s people who are talking about robotic process automation, companies like UiPath automation anywhere with software. We’re automating every single business process with SaaS.

Sales Recruiting 233

Sales Recruiting VP of Engineering Scale SaaS Payments 233

SaaStr

DECEMBER 13, 2019

So how did that experience impact your operating mentality and I guess what were your biggest takeaways from that experience? And I think what it taught me on the operating side was that consistency is absolutely fundamental scale. And that was one of the things that I had learned from an operating standpoint. Yousuf Khan: Yes.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. And I've worked in the service industry before, I know that those kinds of things matter. And whether they start a new company or not, they sort of live as a user at the edge. Dharmesh: The other one is broadly defined natural language processing in terms of. Dharmesh is the.

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

Stax

APRIL 16, 2025

Stax CTO, Mark Sundt , recently sat down with John Gaffney from PYMNTS for an eye-opening conversation about the exciting future of AI and how it’s poised to revolutionize the business world. With MPC, theres a whole new world of possibilities. But Mark also knows that jumping into AI isn’t something to take lightly.

Payment Services 88

Payment Services Payment Solutions Payments Payment Methods 88

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. And I've worked in the service industry before, I know that those kinds of things matter. And whether they start a new company or not, they sort of live as a user at the edge. Dharmesh: The other one is broadly defined natural language processing in terms of. Dharmesh is the.

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40

Scytale

APRIL 9, 2025

With cyber threats, data breaches , and new compliance rules popping up all the time, how do businesses keep their data safe? Plus, we’ll share a few handy tips on how you can easily implement these controls and make the process a whole lot smoother (spoiler alert: automation’s got your back). Lets get started!

Technical Review 52

Technical Review Payment Services Data Payment Solutions 52

Scytale

APRIL 14, 2025

Regarding effective risk management , pretty much all compliance frameworks include regular security awareness training (SAT) programs as a basic requirement. Still, you don’t have a fighting chance without influencing the day-to-day security culture of operating securely or without implementing a behavioral change.

Technical Review 40

Technical Review Payment Services Cybersecurity Systems Review 40

SaaStr

JUNE 28, 2022

VCs operate in one of two modes — greed or fear. At least, just that one month during the funding process. Nondisclosure of loans and repayments of founder “debts” from proceeds, and/or other unusual payments to founders or other execs. And deals can fall apart here, when the deal isn’t quite as it seems.

Finance 307

Finance Technical Review CTO Hire New CTO 307