User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Average salary: $95,566/yr. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. In this post we dive into understanding the billing iceberg effect and what to consider when determining if you should build or buy your recurring billing solution. Uri Foox, Founder, Zoey.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. The Solution: Invest in a revamped data infrastructure.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

Sales Hacker

JANUARY 21, 2020

In 1995, while a high school student Rhode Island he was an early employee at Intelecom Data Systems, one of America’s first commercial internet service providers and website developers. We were part of the office of the CTO. Angus Davis: Foundation Capital is a Silicon Valley-based venture capital firm. Sam Jacobs: Wow.

Payment Methods 63

Payment Methods Scale CTO Coach SMB 63

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. One of the best examples of this type of sales is Netflix—its pricing strategy paved the way for many modern subscription platforms. B2C pricing.

B2C 52

B2C Subscription Payment Features Payments 52

Sales Hacker

JUNE 12, 2020

Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? I demand payment upfront. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. Have they done something unique before?

Enterprise 82

Enterprise CTO Hire Startup Technical Cofounder 82

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 274

Payment Methods Merchant Services Scale Payments 274

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. They were building time and expense software. And so we started building a cloud solution, but it was a long arduous journey. And said to Marc, “Hey we love your Salesforce app. It’s in the cloud.

Sales Recruiting 233

Sales Recruiting VP of Engineering Scale SaaS Payments 233

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Second, cloud-hosted SaaS apps meet “consumerized” technology buyers via a freemium sales models. But what most people miss.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

SaaStr

MARCH 3, 2020

Don’t just check the box because the retained search firm wants to get the second half of their payment. And then the next morning you wake up and you’re thinking about solutions. QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch.

Sales Hiring 233

Sales Hiring Sales Recruiting CTO Hire Scale 233

SaaStr

DECEMBER 13, 2019

And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Is that a new innovation in org structures and the remit of the role? What would you advise in terms of that trade off of discount for testimonial versus no, we’re holding far more price?

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. Be like, "And we got it at a fantastic price." Dharmesh: Which you can take the number of shares, which is on the public record and multiply it by the current price and get. You don't really need to check the prices when you go do things. So this is Dharmesh. Dharmesh is the.

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. Be like, "And we got it at a fantastic price." Dharmesh: Which you can take the number of shares, which is on the public record and multiply it by the current price and get. You don't really need to check the prices when you go do things. So this is Dharmesh. Dharmesh is the.

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40

Stax

APRIL 16, 2025

Stax CTO, Mark Sundt , recently sat down with John Gaffney from PYMNTS for an eye-opening conversation about the exciting future of AI and how it’s poised to revolutionize the business world. With MPC, theres a whole new world of possibilities. But Mark also knows that jumping into AI isn’t something to take lightly.

Payment Services 88

Payment Services Payment Solutions Payments Payment Methods 88

User Pilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. Why is your mobile app user retention declining? Before we analyze why your app’s user retention rate is declining, lets start with understanding what user retention is and why it is important for your business. How do you calculate user retention?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

SaaStr

JUNE 28, 2022

And any odd stuff on the cap table, or existing terms — at least highlight them, and come with a solution. Nondisclosure of loans and repayments of founder “debts” from proceeds, and/or other unusual payments to founders or other execs. Use standard, clean, fair deal terms and docs. Sometimes that’s fine.

Finance 307

Finance Technical Review CTO Hire New CTO 307

Sales Hacker

DECEMBER 10, 2024

14:58) The evolution of Levelset’s sales motion and pricing strategy. (29:06) It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. We owned the long tail of search terms around construction lien rights and payments. It’s in New York. Why HG Insights?

Scale 116

Scale Sales Hiring Scaling CTO Coach 116