SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. More on this in a classic presentation from the CEO and VP of Sales of GuideSpark below. Add a layer. Nor does your team.

Part-Time VPE 284

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 284

SaaStr

JANUARY 12, 2022

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. ” — Ankit Sindhi, Founder, Spurt.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

SaaStr

MARCH 7, 2021

5/ Moving from CTO-led -> VPE-led dev team. Most of us hire a VP of Engineering to take over from our CTO because we see the CTO is getting burnt out, or has trouble building a dev team > 8-9 folks, or gets disinterested in solving technical debt, bugs, etc. Be present, maybe even be everywhere. More here.

Part-Time VPE 293

Part-Time VPE Sales Recruiting Sales Hiring Scale 293

SaaStr

JULY 13, 2023

At this year’s SaaStr Europa, Jason Lemkin, CEO and Founder of SaaStr, took the stage to answer the audience’s most pressing questions about the present and future of startups. It’s too much to learn on the fly for most new VPs of Sales. Q: What Do You Think About Specialization In This New Era Of Efficiency?

CTO Hire 242

CTO Hire Sales Recruiting Sales Hiring Scale 242

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

SaaStr

MAY 8, 2019

Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. About Tom… Tom Bogan is number seventeen on our list with highest marks in attendee interest in both the session but Tom as a presenter. Keep your eyes peeled as we unveil the list and a bit more about your favorite leaders.

CTO Coach 30

CTO Coach New CTO CTO Web Developers 30

SaaStr

JULY 5, 2024

Some are decades-old problems, while others have emerged from this new world we’re in. When you cut sales, you’re cutting your present. Also, determine whether you have the right CTO to handle these changes. If they aren’t sure how to integrate AI into your product, ask if you need a new CTO. Let’s jump right in.

CTO Hire 209

CTO Hire Sales Hiring New CTO Venture Capital 209

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

SaaStr

NOVEMBER 11, 2022

Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. He did a great presentation on how to set sales goals for his team and someone who’s been CRO of Brex from, I think maybe he was the tenth employee. He made a little bit of money.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

Sales Hacker

FEBRUARY 17, 2021

Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. After all, a CTO can’t handhold the entire deal cycle, but they can jump in and provide clarity and an expert voice at critical points. Solution review. Have an action plan.

Underperforming Technical Team 131

Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

SaaStr

NOVEMBER 11, 2019

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. The rest is history.

Payment Services 113

Payment Services CTO Hire Payments New CTO 113

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. SaaS pricing is one of the most important (but difficult) decisions a new business makes.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. They often superimpose it on the new company they’ve joined.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Frontegg

DECEMBER 14, 2021

He likes to optimize and accelerate software development by presenting complex concepts in a simple way. In his personal blog Overreacted, he shares his experience, new trends and features, and explains complicated programming tasks. Ali is also the co-host of the Ladybug Podcast , with new episodes every Monday. #19

Development 130

Development Technical Advisors Web Development Web Developers 130

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features. Come up with product and new feature ideas.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I’m sure many of you use New Relic. Jay Snyder.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

Intercom, Inc.

NOVEMBER 24, 2020

Above all else, Klaus’ support team wants their customers to know that they’re present, they’re working on finding a solution to their problem, and that they’re listening intently to their needs and adapting to meet them. Everybody does support.

Technical Review 118

Technical Review Systems Review New CTO Customer Support 118

Neil Patel

JULY 7, 2021

Is it something we just have to continually improve and build on as new opportunities roll out? As new options roll out, keeping customer experiences seamless and continuous across all digital platforms grows is highly important. Are sales at a point where we can justify investing in and learning a new platform?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

BetterCloud

SEPTEMBER 25, 2019

Later this year, Dropbox will offer their customers a new solution called BetterCloud for Dropbox, allowing businesses to enforce custom security policies, scan content for sensitive data, and automate critical processes. Here’s what the new best-of-breed world looks like. But it’s creating a fragmented workplace and new friction.

New CTO 53

New CTO CTO Investment SaaS 53

Payrix

OCTOBER 1, 2024

Historically, PCI compliance focused primarily on card-present transactions, such as those conducted at physical locations like gas stations and restaurants. addresses this shift by expanding its scope to include 64 new requirements that specifically target eCommerce vulnerabilities. There’s 64 new requirements in total.

Payment Services 113

Payment Services Merchant Services Payments compliance 113

SaaStr

APRIL 4, 2019

And the same customer challenges that we were being presented, which was: How do you scale? And what challenge that presented to us was how do we do that quickly. In the last two years there have been so many new services around security, around machine learning that literally did not exist. Who are the new developers?

Cloud 173

Cloud Scale Trends Machine Learning 173

Sales Hacker

OCTOBER 13, 2020

And we’re just collecting and aggregating this data and presenting it in a consumable way. What we present to our users is based on data. What we can present to employers is based on data. So that’s RepVue, that’s our mission. Sam Jacobs : Walk us through the flow. Everything we do at RepVue is based on data.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. By presenting customers with content they’re more likely to watch first, Netflix reduces churn. Yosem Reichert-Sweet, CTO, Unbounce. I’m not talking full-on paradigm shifts here. (“We

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

SaaStr

MARCH 3, 2020

So the title of my presentation is The Playbook To Hiring Your First VP Of Sales And Not Screwing It Up. QUESTION 6: My company is a very technical product and somebody serious software and it’s a new category you were creating like scratch. New category. So he’s the CTO? Want to see more content like this?

Sales Hiring 229

Sales Hiring Sales Recruiting CTO Hire Scale 229

SaaStr

APRIL 16, 2019

The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this. So, we decided to be flexible and through that we actually opened a New York office. Real connection, but there was a catch. This was a problem.

CTO Hire 177

CTO Hire Travel Underperforming Technical Team CTO Coach 177

SaaStr

SEPTEMBER 18, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. Henry Schuck. And guess what happened to all those mistakes, they were terrible.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

SaaStr

NOVEMBER 13, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? If I get picked, do I want the more experienced partner, the new partner?

Sales Recruiting 219

Sales Recruiting Development Team Review Technical Review Sales Hiring 219

SaaStr

SEPTEMBER 26, 2019

For instance, my first rep from Marketo, he was the first rep at Marketo in New York. The peak of your day starts around 3:00PM because that’s when New York wakes up. Gaetan Gache t: The fact that you’re new is actually becomes a negative. And we were acting as the CTO of Gap and whatever, another title.

Scale 146

Scale Sales Hiring Sales Recruiting Technical Advisors 146

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Here are 10 lessons we extracted from them. Sebastian Lambert, picked this key lesson from Kieran Flanagan.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98

SaaStr

MAY 2, 2019

Jonathan : And when you were articulating this message, tell me at what point did you feel comfortable presenting this to investors? Vlad: So what’s the new reality? So we needed to kind of get the new mindset going. Vlad : Well we did have to hire a new CFO. So what if you had a phone solution that you do not hate?”

Scale 204

Scale Business Sales Hiring CTO Hire 204

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. When that opportunity presents itself, jump at it and go.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Kellblog

JANUARY 29, 2020

Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., If they are already solving the problem in some way, your new solution more likely represents an optimization than a breakthrough. The net result is that the new choke-point is series A (prediction 9). baldness cures [5]).

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. This is not new. They might have focused on different areas, but applying the scientific method to marketing is not new.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. This year’s theme was “The Marketing Revolution” in response to the fact that marketing has changed. Speechless.

AI Search 73

AI Search Artificial Intelligence Content Marketing AI 73

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. I’m an advisor at some of the best tech accelerators here in New York. I had a weekly meeting with business analysts in which I had to present.

Sales Hiring 92

Sales Hiring Revenue CTO Coach CTO Hire 92