SaaStr

JULY 10, 2021

Get best price tickets here!!! Nikos : In your case, I understand your company also shifted slightly on the market, like from SMB to bigger customers. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. It makes sense that that would be the role that comes in as the CTO. Craig : Yeah.

Sales Hiring 265

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 265

SaaStr

JUNE 26, 2024

Growth is still good for them, but they had no net new customers last quarter. HubSpots NRR has fallen to 100%, so to grow 23%, they must add 23% net new customers. Maybe endless price increases,” Jason says. Are brand-new companies that seem epic with no revenue really worth $1.5B UiPath saw a huge drop of 30%.

CTO Hire 148

CTO Hire AI Venture Capital Sales Hiring 148

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. And then you keep resources on them because for the next three to six months, you’re taking feedback from customers and feeding it back into that new functionality or that new product.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Sales Hacker

JANUARY 21, 2020

SMB Sales & SDRs at (Smaller) Scale [18:20]. Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. We were part of the office of the CTO. SMB Sales & SDRs at (Smaller) Scale [18:20]. Sam’s Corner [41:10].

Payment Methods 63

Payment Methods Scale CTO Coach SMB 63

SaaStr

FEBRUARY 5, 2025

The key takeaway is that full automation is the new expectation, and it takes time and resources to build, but the cost will go down with advancements in technology and infrastructure. Pricing and Model Management The company charges customers based on success, only charging for full automation when a ticket is closed and resolved.

New CTO 174

New CTO CTO Artificial Intelligence Technical Review 174

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. In my past roles at ACORN, GitLab, whenever I started as a head of growth, one of the data points I will look into is what's the percentage of new users coming back the second day or coming back second month?

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

MAY 27, 2024

Jason Lemkin discusses why pricing is worse than ever for startups. Investors should immediately engage with the CTO to assess their technical capabilities and potential, as great CTOs can demonstrate their exceptional skills quickly. He also learned that some founders just can’t lose, like Kyle from Sales Loft.

CTO Hire 298

CTO Hire Development Team Review Software Review Technical Review 298

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 274

Payment Methods Merchant Services Scale Payments 274

SaaStr

MARCH 3, 2025

The All-Team Roadmap Rule : Neo4j discovered that involving every team member in roadmap prioritization and ensuring everyone gets at least one priority item per release cycle increased adoption of new features by 47%. At SaaStr Annual Neo4j’s CTO Philip Rathle shared their playbook for scaling from $0 to the first $100M.

Scale 261

Scale New CTO CTO Scaling 261

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. Be like, "And we got it at a fantastic price." Dharmesh: Which you can take the number of shares, which is on the public record and multiply it by the current price and get. You don't really need to check the prices when you go do things. So this is Dharmesh. Dharmesh is the.

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. Be like, "And we got it at a fantastic price." Dharmesh: Which you can take the number of shares, which is on the public record and multiply it by the current price and get. You don't really need to check the prices when you go do things. So this is Dharmesh. Dharmesh is the.

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40

Sales Hacker

DECEMBER 10, 2024

14:58) The evolution of Levelset’s sales motion and pricing strategy. (29:06) 35:30) Optimal team structures for SMB sales organizations. (52:25) And that made it a lot easier for me to build the SMB sales motion that we ended up being the core sales motion that we built at Levelset. It’s in New York.

Scale 116

Scale Sales Hiring Scaling CTO Coach 116