Intercom, Inc.

OCTOBER 31, 2019

Here are five quick takeaways: Balancing human-computer interaction has been the difference between technologies that break out and are very successful and technologies that are considered to be ahead of their time or just not the right product-market fit. Take the work out of work, that’s my motto in life.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. Traditionally we’ve been around since 2005 and traditionally have been a software on-prem business. So we want to develop software faster.

Cloud 173

Cloud Scale Trends Artificial Intelligence 173

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. The 2020 SaaS Product Benchmarks Report. In this brand-new report, we finally answer the question “Freemium or free trial?” ” The data also shows that before COVID-19 impacted the market, the product led growth index and SaaS index were trading at similar rates.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Separate Sales, Marketing, R&D, Accounting/Finance organizations were headed by a senior executive. Chief Product Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Upscope

JANUARY 5, 2020

In order to position products or brands, companies may emphasize the distinguishing features of their brand (what it is, what it does and how, etc.) through the marketing mix. " My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology?

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

OPEXEngine

NOVEMBER 11, 2020

“Our renewal rate looked great, but as we began to dig into data, we realized it was because of our CS team and their high levels of service—it wasn’t necessarily a reflection of our software, our product/go-to-market fit, or the pain we were solving in the market,” he says. “We Drive new levers of growth.

Startup 91

Startup Scale Systems Review Technical Review 91

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO.

Sales Hiring 145

Sales Hiring Scale CTO Hire Marketing 145

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. A lot of this data can be gathered during your positioning and product-market fit research. Retain : our automated churn-reduction software.

B2C 52

B2C Payment Features Subscription Payments 52

SaaStr

FEBRUARY 5, 2025

The beta phase involved 50 brands and the creation of a playbook for activation, which was a collaborative effort between the product marketing team, success team, and others. The models used by the company are changed often, with different steps having different models, and the team tests something new every week.

New CTO 173

New CTO CTO Artificial Intelligence Technical Review 173

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

Mucker Capital

APRIL 6, 2023

As an individual user, I have absolutely no interest in using this product myself or testing it out. So this type of product is a little bit harder to build a PLG motion based on the freemium user base. If you're generating something that's brand new, like a brand new category, nobody understands about it.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Brian Halligan.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SmartKarrot

OCTOBER 29, 2021

In an emerging industry, if your customer success team is a relatively new addition within a business, there is an enormous amount of grafting to be done to prove your team’s worth with the company. Each and every sector of the organization, like the product, marketing, sales, and finance, needs to be focused on the customer journey.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 214

Scale Enterprise Scaling Sales Hiring 214

SaaSHolic

MAY 5, 2023

The importance of embedded financial services in business software to provide seamless and accessible financial products for businesses is discussed, particularly in emerging markets where businesses may be underbanked or have difficulty finding financial products. Web Summit Rio, day 3.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Sales Hacker

NOVEMBER 4, 2019

From software to cybersecurity, CloudShare enables enterprises to replicate complex on-prem IT environments in the cloud for powerful sales demos and proof of concepts, virtual training, sand boxing and support. He co-founded and served as CTO of Safend, an endpoint security solution acquired by Wave Systems. What’s your target?”

Scale 52

Scale CTO Coach Cloud New CTO 52

SaaStr

OCTOBER 16, 2020

What does really effective product marketing mean to Paul? Why does Paul believe that the builders are the new pro athletes? Most people don’t want to customize their software. It’s faster to get this to market and iterate on it and make it great if we skip over a lot of those controls.

CTO Coach 221

CTO Coach Sales Hiring CTO Hire Software Review 221

SaaStr

JANUARY 10, 2020

With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. Or hey, we’re having all these arguments internally about whether we should take the product down this road or that one.

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162

Sales Hacker

FEBRUARY 18, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Joe DiMento is the Head of Go-To-Market & Industry Partnerships at Bain Capital Ventures. Previously, he was an operating partner at Fractal Software, helping launch vertical software companies and find product-market fit.

Sales Hiring 99

Sales Hiring CTO Hire Scale VP of Engineering 99

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell.

Scale 82

Scale Technical Advisors Sales Hiring Technical Review 82

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. I’ve been in the software industry for a long, long time. Companies that have great, happy, productive employees do better by every single return.

Part-Time CTO 290

Part-Time CTO CTO Hire CTO Coach CTO 290