Remove New CTO Remove Sales Funnel Remove SMB
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Lessons Learned Rolling out AI Agents to 16,000+ SMB brands with Gorgias’ CTO

SaaStr

The key takeaway is that full automation is the new expectation, and it takes time and resources to build, but the cost will go down with advancements in technology and infrastructure. The models used by the company are changed often, with different steps having different models, and the team tests something new every week.

New CTO 173
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Product-Led Growth (PLG) For Startups

Mucker Capital

If you're generating something that's brand new, like a brand new category, nobody understands about it. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Because that (abandonment) wouldn’t be a solid foundation to acquire more new users. You need a lot of education.

Startup 52
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SaaStr Podcast #403 with Loom VP of Sales Sam Taylor

SaaStr

How does this change when selling to SMBs vs enterprise? * How does Sam think about the relationship between sales and marketing? Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Bret was formerly the CTO at Facebook.

Scale 252