SaaStr

FEBRUARY 5, 2025

Prompt Engineers Don’t Need to Be Technica l Some of Gorgias’ most effective prompt engineers came from customer service backgrounds rather than technical roles. Their deep understanding of customer interactions and support scenarios proved more valuable than technical expertise when it comes to crafting effective AI responses.

New CTO 173

New CTO CTO Artificial Intelligence Technical Review 173

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Because that (abandonment) wouldn’t be a solid foundation to acquire more new users. That’s never happened.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Teamgate

JANUARY 14, 2019

In my opinion, the biggest downside to working in-house, whether it is a big brand or a startup, is that the messaging remains the same: the tech can evolve and it may have new features, yet the story around it tends to remain the same. Nobody buys anything new without googling everything about the company.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

DECEMBER 3, 2020

How does Sam think about the relationship between sales and marketing? Are marketing becoming the new sales team with their content being used more and more in the sales funnel? I worked in semiconductor before getting into the tech side of things. Bret was formerly the CTO at Facebook.

Scale 252

Scale Sales Hiring Sales Recruiting Sales 252