SaaStr

JANUARY 12, 2022

Another top mistake SMB folks make trying to sell enterprise. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. ” — Echeyde Cubillo, Co-founder and CTO, Acme Ticketing. Your key champion might buy just 1 or 2 new products a year.

CTO Hire 328

CTO Hire Sales Hiring New CTO CTO 328

Payrix

OCTOBER 1, 2024

addresses this shift by expanding its scope to include 64 new requirements that specifically target eCommerce vulnerabilities. These new requirements cover various aspects of security, including phishing protection, multi-factor authentication, vulnerability scanning, and more. There’s 64 new requirements in total.

Payment Services 113

Payment Services Merchant Services Payments compliance 113

SaaStr

FEBRUARY 5, 2025

Gorgias developed an “Auto QA” system that uses large language models to analyze customer reactions, evaluating sentiment, satisfaction, and resolution. This transformed how they track and improve performance, shifting from manual review to automated analysis. Second, they built robust control systems.

New CTO 174

New CTO CTO Artificial Intelligence Technical Review 174

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. In my past roles at ACORN, GitLab, whenever I started as a head of growth, one of the data points I will look into is what's the percentage of new users coming back the second day or coming back second month? I do that a lot.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 214

Scale Enterprise Scaling Sales Hiring 214

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. if I'm going to work on brand, I'm in there with the marketing team reviewing copy and going through the. And then I met Brian in grad school and we both have this kind of shared passion for SMB. And whether they start a new company or not, they sort of live as a user at the edge.

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

OnStartups

JULY 7, 2021

Is your title CTO? Dharmesh: Yes, CTO. if I'm going to work on brand, I'm in there with the marketing team reviewing copy and going through the. And then I met Brian in grad school and we both have this kind of shared passion for SMB. And whether they start a new company or not, they sort of live as a user at the edge.

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40