SaaStr

SEPTEMBER 7, 2024

You really have to do it all now to build a true platform for SMBs: software, payments, payroll, marketing, workflow and more. Onboarding has to be much slicker for SMBs. One of the lesser-discussed challenges with more complex SMB SaaS is there’s often no one to implement and managing onboarding and business process change.

SaaS Payments 305

SaaS Payments Payments Payment Methods SMB 305

Neil Patel

AUGUST 6, 2021

That’s why customer retention is crucial to growing your Ecommerce business. Research shows that repeat customers spend more than once-off customers, making retention a priority for any Ecommerce business that wants to grow. 5 Customer Retention Strategies and Corresponding Tools for Ecommerce Companies. How do you do that?

Payment Methods 142

Payment Methods Payments Payment Solutions Payment Services 142

SaaStr

APRIL 1, 2023

Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. Everyone was stuck in place and online was the answer.

Scale 232

Scale SMB Merchant Services Payment Methods 232

Stax

APRIL 30, 2024

Accepting card payments is a must for small to medium businesses today. Whether you’re a freelance service provider, a cafe owner, or a retailer, card payments are king, and your credit card processing account is where you hold power to manage and control your fees.

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

Stax

JANUARY 22, 2024

That’s the value of eCommerce transactions that took place in 2023 in the U.S. In a world where we’re spending more and more time online and every click is a potential transaction, it’s no surprise the eCommerce and digital payments sectors are experiencing exponential growth.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

Neil Patel

MAY 20, 2021

While you once had to be fluent in code to successfully build a website or an app, those days are now far behind us. These revolutionary interfaces allow users without classic programming backgrounds to build websites and apps through a graphical interface rather than using code. Thanks to no-code creation tools. Speed of Release.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Manual payment processing and disconnected software and payment solutions are dying out, and research by Sifted shows that the integrated financial services market will grow to $3.6

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

Stax

FEBRUARY 15, 2024

The writing on the wall is clear—businesses need to start accepting digital payments and software providers need to start offering payment services one way or another. In this article, we’ll break down two popular terms used in the payment processing industry—ISV and PayFac —and see what they exactly mean.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? Keep your best customers loyal to your store by rewarding them with discount coupons or referral bonuses. A clear and problem-free buyer journey or onboarding experience. A responsive customer support service.

Payment Methods 94

Payment Methods Scale Payment Services Sales 94

Payrix

JULY 30, 2024

Why there’s greater value in a payments integration supported by white-glove service than a DIY, documentation-driven approach The decision to embed payments into your software platform as a key part of your growth strategy is a significant starting point from which you can create new value and revenue streams for your business.

Merchant Services 147

Merchant Services Payments Payment Solutions Payment Services 147

SaaStr

JANUARY 15, 2025

Marchelle’s personal journey took her from early adopter of Mangomint, to 6 years later, VP of Sales over a 25+ person SMB sales team. Remove Friction with Free Onboarding For SMB customers in vertical SaaS, paid onboarding can be a deal-breaker.90% Here’s some of what she’s learned along the way.

Scale 271

Scale Sales Hiring SaaS Payments Sales 271

Stax

DECEMBER 27, 2023

Accepting payments is the most important functionality that a business needs to start selling. But to accept payments seamlessly and securely, you need a merchant account. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

FastSpring

OCTOBER 4, 2024

As a global leader in payment solutions for game developers, our presence at this dynamic gathering underscores our commitment to supporting the burgeoning gaming industry across the region and around the world. At FastSpring, we’re more than just a payment provider — we’re your partner in growth.

Payment Solutions 126

Payment Solutions Payments Payment Services Payment Methods 126

SaaStr

DECEMBER 1, 2022

Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online.

Merchant Services 270

Merchant Services Payment Solutions SaaS Payments Payments 270

SaaStr

NOVEMBER 21, 2022

Brex then scaled its payments business quickly. Shopify identified its ICP as individuals and businesses looking for easy tools to start an online e-commerce store. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business.

Payments 223

Payments Payment Methods Embedded Payments Scale 223

USIO

MAY 24, 2024

Choosing the right payment gateway is a crucial decision for any SaaS (Software as a Service) business or ISV. With so many options available, it can be overwhelming to decide which payment gateway best suits your needs. Top-Notch Security Usio is PCI-DSS Level 1 compliant , the highest standard in the payment industry.

Payment Services 130

Payment Services Merchant Services SaaS Payments Payments 130

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. Nick Mehta: So let’s dive into the future.

Payment Methods 242

Payment Methods Merchant Services Scale Payments 242

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Methods 125

Payment Methods Merchant Services Payment Services Payments 125

Stax

JUNE 4, 2024

Selecting the right payment processing software is crucial for any business aiming to streamline transactions and enhance customer experience. You should consider factors like integration capabilities, user experience, scalability, and pricing structures, to ensure a seamless and cost-effective payment process.

Payment Services 88

Payment Services Merchant Services Payment Solutions Payment Methods 88

SaaStr

MARCH 24, 2022

BlueSnap helps businesses accept payments globally. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. Printfection is a swag management platform that simplifies the buying, managing, and distribution of swag and branded merchandise.

Payments 232

Payments Payment Services Payment Solutions SaaS Payments 232

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. But it then loses real money on onboarding, at -124% margins, and real money on hardware, at -183% margins. Historically, Weave gave away several “free” phones with each new account.

SaaS Payments 279

SaaS Payments Scale Payment Methods SMB 279

SaaStr

JANUARY 26, 2023

Finix makes it easy for software platforms of all sizes to process payments while increasing revenue and reducing cost. Finix is trusted by startups and publicly traded companies alike to build and scale their payments infrastructure.

Payments 48

Payments Payment Solutions SaaS Payments Software Review 48

SaaStr

SEPTEMBER 19, 2023

This is where traditional SaaS methods like subscription pricing only, driving growth through headcount only, or a pure sales GTM strategy only live. Those methods no longer work, and it’s time to adapt. Digging further, companies optimize for any person they bring into the organization. You don’t want to be there.

Business Model 292

Business Model SaaS Payments Payments Headcount 292

Subscription Flow

MAY 2, 2024

Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2% Let us dig into what this means.

Payment Solutions 105

Payment Solutions SaaS Payments Merchant Services Payment Services 105

Incredo

JULY 14, 2019

Over time printed newspapers were replaced with online sources of information but the subscription pricing model didn’t lose its popularity and spread in other industries too, from cable television to health clubs and from online academic journals to software providers. 4 Attracts more customers as monthly payment size is small.

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Payrix

APRIL 17, 2024

You’ve decided to offer Embedded Payments to your customers. Adding Embedded Payments gives you an exciting opportunity to grow your business and solve real pain points for your customers. However, to capture success you’ll need to promote your new payments offering with customers and prospects.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

Unbounce

MAY 13, 2021

No matter which method you go with, you’ll want to start by answering these three questions to cover the core elements of a value prop: How does your brand or product solve your customers’ top problem ? The payment platform Deel nails their differentiation on this landing page. Value props for ecommerce.

Payment Methods 137

Payment Methods Payment Solutions Payment Services SaaS Payments 137

Stax

OCTOBER 14, 2024

Hunting for a payment processor provider for your business shouldn’t be one of those things. When digging through the thousands of solutions that are meant to help you accept payments, finding the right tools is a priority but it’s not everything. Learn More 7 Steps to Select the Best Payment Processor for Your Small Business 1.

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

Neil Patel

NOVEMBER 16, 2020

The Walmart Marketplace is among the fastest-growing e-commerce stores out there, so if you’re looking for an Amazon alternative, it’s a serious contender. Walmart launched the marketplace back in 2009 to attract online shoppers and grow its customer base. It all comes down to: Managing your store effectively Optimizing your prices.

Marketplace as a Service 145

Marketplace as a Service Payment Methods Merchant Services Payment Services 145

Payrix

JULY 24, 2024

With their sights set on elevating the customer experience, deepening user engagement, and driving sustainable growth, there’s one thing software companies are making room for in their roadmap: Embedded Payments. However, not all Embedded Payments solutions are built under the same standards.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

FastSpring

JULY 25, 2024

As a global D2C payment platform for video games, we’re excited to be on site at both events to show how we can help you streamline payments, boost sales, and go direct-to-consumer (D2C) without sacrificing convenience. We offer personalized support and resources to support your long-term growth goals.

Payments 139

Payments Payment Methods Payment Services Payment Solutions 139

Intercom, Inc.

OCTOBER 16, 2019

Can one person buy via a credit card or will multiple stakeholders need to be involved? Goal of website. You also need to ensure you have a smooth onboarding process where users obtain value early. You’ll also want to ensure your online support is of a high enough standard to address the most common issues that come up.

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Listen to your team.

Sales Hiring 267

Sales Hiring Payment Services SaaS Payments Scale 267

Frontegg

MAY 28, 2022

With more and more businesses offering their services online, payment processing is now taking centerstage. Creating a secure and smooth payment pipeline is becoming increasingly important, with users expecting more in-app freedom with the ability to purchase or upgrade their accounts with just a few clicks.

SaaS Payments 98

SaaS Payments Payment Services Payment Methods Payments 98

Intercom, Inc.

MAY 1, 2018

They help their users be successful, and that means providing great onboarding. At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

Payrix

NOVEMBER 7, 2024

Ensuring secure, seamless payment processing is more essential – and complex – than ever today. At Payrix from Worldpay, we have an internal team of risk management experts dedicated to helping software companies, like yours, manage payment processing, fraud prevention, and compliance. Learn more about merchant onboarding here.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

FastSpring

SEPTEMBER 19, 2024

It’s especially important to note that Digital River is a merchant of record (MoR), which means that many payment service providers may not include the kind of comprehensive services you’re used to with an MoR. Three other payments options in 2024. What Makes a Merchant of Record Different From Payment Service Providers ?

Merchant Services 78

Merchant Services Payment Methods Payment Services Payments 78