Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” History of the subscription pricing model: From newspapers to the rise of SaaS subscription. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Stax

APRIL 17, 2025

Partner programs typically include technical integration, co-selling opportunities, and revenue-sharing models. In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. What is an ISV (Independent Software Vendor)?

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. Adding payments to your suite of features and offerings enables you to provide more value to your users. What Is Merchant Underwriting?

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Stax

AUGUST 22, 2024

Digital payments are increasingly becoming the norm. According to Forrester’s data, digital payments are the most used payment method today, with 69% of American adults using them to make payments online. Businesses must therefore adapt and be able to accept such payments.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

Neil Patel

DECEMBER 20, 2020

But having a successful webcast is reliant on finding the right webcasting service. The Top 6 Options For Webcasting Services. How to Choose the Best Webcasting Services For You. Most webcasting services will have limits on attendee lists. Look for a webcasting service that simplifies event management.

SaaS Payments 145

SaaS Payments Payment Services Payments Scale 145

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption.

B2C 148

B2C Payments SaaS Payments B2B 148

Stax

DECEMBER 4, 2023

For any merchant selling products or services online, it’s always a good idea to allow customers to make payments on their platform itself—instead of redirecting them to a third-party website or gateway. In this article, we’ll discuss everything you need to know about ensuring AML compliance as a payment facilitator (or PayFac).

Merchant Services 88

Merchant Services Payment Services Payfac Technical Review 88

Stax

JUNE 20, 2024

The SaaS space is one of the most dynamic industries out there, which is why smart comapnies team up with strategic partners to drive growth and innovation. Enter ISVs, which play a crucial role in enhancing and extending the capabilities of SaaS solutions. Its purpose? To foster symbiotic relationships that drive mutual growth.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

Intercom, Inc.

OCTOBER 27, 2022

?. Manual document collection is not exactly what you would call a seamless process. Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. SaaS-struck.

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. Visualize every process from end to end. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you. Process Visualization. Process Automation.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Stax

NOVEMBER 27, 2023

That’s the amount of non-cash payments made in the U.S. Financial crime can take on several faces, including (cyber) fraud, cryptocurrency scams, and money laundering—and companies offering financial services can lose out on serious bucks. in 2021, according to the Federal Reserve. In the U.S., In the U.S.,

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Responding to and processing chargebacks.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. We wanted to be approachable, friendly, and easy to understand while also being tech-forward and smart.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

Stax

JUNE 25, 2024

With 63% of donors preferring to make online payments with a debit or credit card, it’s important that nonprofits and charity organizations take a forward-thinking fundraising approach to maximize the impact they can make. Don’t worry: today, we’ll help you find the best charity payment solution for your nonprofit.

Payment Solutions 88

Payment Solutions Merchant Services Payment Services Payment Methods 88

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

User Pilot

JANUARY 19, 2022

If you’re looking for the technical documentation on Userpilot integrations, go here. This link allows you to convert and send Userpilot flows and their associated data to a format compatible with other products and services. Need help with enabling an integration? How enabling integrations with Userpilot can help.

Payments 98

Payments Technical Review SaaS Payments Payment Solutions 98

User Pilot

JANUARY 11, 2024

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. Make the onboarding journey enjoyable by providing clear instructions and guidance.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

Stax

JANUARY 29, 2024

In today’s fast-paced business landscape, efficient and seamless payment processing is paramount to your bottom line. TL;DR A billing platform is a comprehensive system facilitating subscription management, recurring billing, revenue recognition, payment gateways, analytics, and dunning processes.

Stax 88

Stax Payments Payment Services Payment Features 88

SaaStr

FEBRUARY 19, 2019

The promise at the heart of the SaaS business model has always been that by sacrificing relatively large one-time payments, you’d maximize revenue over the long-term lifetime of the customer. In four letters, the promise of the SaaS model is CLTV (Customer Lifetime Value). Onboarding/training customers.

Customer Success 164

Customer Success Payment Solutions SaaS Payments Scale 164

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! We’d hate for that to happen to you.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Baremetrics

FEBRUARY 2, 2021

If you’re looking the best online payment processor, you've likely come across options including Stripe and Zuora. This article will walk you through a full Stripe vs. Zuora comparison including features, pricing, user reviews, and more. Both power a wide range of companies, but which is the best for your business? Table of Contents.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Customer service. Tech support.

B2B 122

B2B Payment Methods Payments SaaS Payments 122

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. Loyal customers don’t go about searching for alternative solutions, tend to be patient when technical issues occur, and can happily provide feedback if you ask—they’re your best customers. Celebrate customer success with gamification.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. If a product or service is being sold online—regardless if the sale itself happens through a sales-rep assisted process, online shop, or platform—it’s considered B2B ecommerce.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Baremetrics

DECEMBER 18, 2019

They meet and onboard every single customer. Congrats to @ryank25 for 1,000 @Superhuman onboardings!! Calling all low-touch SaaS experts, @databoxhq churn rate in first 2 months w/ and w/out a 14 day trial. Craft a delightful onboarding experience. This is where onboarding comes in. Thus, the early churn.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? TL;DR A conversion path is a step-by-step process that guides prospects. A good conversion path makes the process frictionless. How to create an effective conversion path Ready to build a successful conversion path for your SaaS product?

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

Stax

JULY 25, 2024

Thanks to the rise of SaaS platforms, that’s no longer the case. User-friendliness is one of the most overlooked features of POS systems, but a crucial factor whether your team is tech-savvy or not. – Your POS system needs to support the products and services you sell. Do you have a team and how tech-savvy are they?

Point of Sale 88

Point of Sale Payment Methods Payment Solutions Payment Services 88

SaaStr

DECEMBER 26, 2019

There is no shortage of options when it comes to building your marketing technology stack. I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right?

Sales Hiring 189

Sales Hiring Payment Methods Payment Solutions Marketing 189

User Pilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. Demographic information like age, gender, location, and income helps tailor services for different population segments. Technographic details on devices and platforms used to ensure compatibility and support across technologies. Let’s dive right in.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

ProfitWell

DECEMBER 19, 2019

Security is a primary concern in today’s SaaS market. To alleviate the distrust of nebulous subscription payments, SaaS companies need a strong focus on keeping customer data secure and communicating that security to their users. What is SaaS security? 3 layers of SaaS security. Let’s dive in! Infrastructure.

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74