Subscription Flow

OCTOBER 10, 2024

Getting onboard a robust billing system means benefiting from advanced features like automated recurring billing, customized invoicing, and revenue recognition. If a business wants to shift to an entirely new model, such as it wants to move from a traditional model to a subscription based one, it needs to migrate to a new billing system.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

Blulogix

JANUARY 6, 2025

By Inga Broerman The 2025 Blueprint for Scalable Growth in the Subscription Economy The subscription economy is entering a pivotal year. To succeed, subscription-based organizations must embrace smarter, more integrated approaches to billing, management, and strategy.

Payment Features 52

Payment Features Subscription AI Search compliance 52

SaaStr

AUGUST 25, 2022

The no-code platform empowers non-technical teams to track and analyze product usage, and publish beautiful in-app onboarding tours, announcements, and surveys, in minutes. With our platforms, SaaS companies can manage any subscription model, calculate revenue, and generate custom reports that investors love.

Cybersecurity 274

Cybersecurity Scale compliance Subscription 274

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. How Castos upsells subscription tiers. His podcast hosting company uses data analytics that looks at which users are most likely to grow out of their current subscriptions.

Merchant Services 145

Merchant Services Payment Services SaaS Payments Payment Solutions 145

Intercom, Inc.

JULY 1, 2019

The new SaaS model is subscription revenue-driven, which begs the question: what is a conversion today? It’s not just SaaS; subscriptions are taking over. And that’s not even the only one from Japan; there’s actually at least 18 different Japan subscription boxes. ” And that’s probably the biggest shift.

Retention 223

Retention Onboarding Payment Features Subscription 223

SaaStr

MARCH 30, 2024

We’re (for now) using Intercom for trigger-based onboarding and activation messaging, as well as customer communications and newsletters. We’re in the process of onboarding Vitally , specifically to help us better support bigger, managed customers. for our podcast.

Marketing 284

Marketing ChatGPT Mobile Onboarding 284

Stax

MARCH 16, 2025

A lack of onboarding Onboarding is critical when it comes to successful user adoption of a new product. If they lack the guidance and support they need for onboarding, then they are more likely to abandon your software from the beginning and go to another provider that offers them ample onboarding materials.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

SaaStr

SEPTEMBER 19, 2023

This is where traditional SaaS methods like subscription pricing only, driving growth through headcount only, or a pure sales GTM strategy only live. Change #3: Use Pricing As A Key Commercial Lever “The SaaS subscription model has been treated as a sacred cow for a long time,” says Opdam. You don’t want to be there.

Business Model 306

Business Model SaaS Payments Payments Headcount 306

SaaStr

OCTOBER 5, 2022

Moving away from a subscription to a consumption-led model can bring several benefits to your business. The consumption-led model enables you to recognize customer revenue based on actual usage versus the subscription contract and associated promise of usage. . “It Promote a consumption-based culture. Invest in a repeatable playbook.

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

User Pilot

JUNE 10, 2024

Researching customer onboarding strategies for your SaaS product? The article shares 17 tried-and-tested customer onboarding tactics that will help you build delightful user experiences and drive product growth. Create a welcome series of in-app and email messages to greet users and kick off onboarding. Ready to dive in?

Onboarding 105

Onboarding Strategy Social Media Churn 105

Intercom, Inc.

AUGUST 31, 2021

These messages can be triggered based on specific customer actions or dates, such as an upcoming subscription renewal or customer birthday. And no need to keep paying subscriptions for extra software you don’t need. Subscription renewal reminders. Onboarding customers. Event trigger: Subscription ended. Hi [name]

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic. In a subscription business model, customers pay a recurring fee in exchange for a product or service.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

Blulogix

APRIL 11, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Channel Business Management In the dynamic landscape of B2B subscription models, channel business management emerges as a pivotal strategy for expanding market reach and enhancing product distribution.

Payment Features 95

Payment Features Subscription B2B Scale 95

User Pilot

MARCH 7, 2023

That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. Terrible primary onboarding. Use in-app banners to remind users whenever they need to renew their subscriptions or change their cards. Keeping bugs unfixed.

SaaS Payments 105

SaaS Payments Payment Features Subscription Payment Methods 105

Subscription Flow

DECEMBER 18, 2023

One crescendo in the symphony of seasonal commerce is subscription boxes. This article is for subscription box retailers so that they can maximize not only the festivity of this time but also the sales. However, we have come up with some different subscription box trends that you can follow for Christmas 2023.

Payment Features 105

Payment Features Subscription Trends Social Media 105

SaaStr

MARCH 24, 2022

BlueSnap supports payments across all geographies through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal.

Payments 260

Payments Payment Services Payment Solutions SaaS Payments 260

User Pilot

JANUARY 2, 2025

Its purpose is to collect data necessary to personalize the onboarding experience by highlighting relevant features or resources for each user type. Asana’s churn survey Asana uses a churn survey to understand why users cancel their subscriptions. How clear were the instructions during the onboarding process ?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Clouded Judgement

JUNE 14, 2024

There’s only so much work 1 person can do, and as you hire more and onboard more seats the usage grows linearly. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). But with AI, that will almost certainly change.

Cloud 343

Cloud Pricing AI Software 343

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. For instance, satisfied customers are more likely to renew their subscriptions month after month with a subscription-based streaming service. What does customer satisfaction look like for SaaS businesses?

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

Intercom, Inc.

JUNE 22, 2020

In-app messaging allows marketers to engage users at just the right time, to facilitate onboarding, share product updates, offer support, or promote relevant offers. Chats and posts have many different use cases such as asking customers if they need help, announcing product updates, welcoming visitors, or onboarding new users.

Mobile 235

Mobile Onboarding Engagement Churn 235

Blulogix

DECEMBER 26, 2024

By Inga Broerman Building a Competitive Edge Through Channel Partnerships In an increasingly competitive subscription economy, channel partnerships have become a beacon for businesses seeking scalable growth and sustainable revenue streams.

Payments 52

Payments Payment Features Payment Services Scale 52

Inturact

APRIL 30, 2024

And you're worried about not making the most of your Userpilot subscription if you jump in unprepared. Maybe you're delaying the kickoff to dodge any future problems, or maybe you're just not clear on how to get clear.

Onboarding 105

Onboarding Subscription Payment Features Product Marketing 105

Intercom, Inc.

FEBRUARY 11, 2020

For example, often new customers will encounter problems in completing a specific step in onboarding, and churn as a result. This importer remains the most impactful onboarding feature we’ve released. To retain these customers, design a campaign to specifically address the cause of churn. 3: Proactively monitor and manage value.

Retention 282

Retention Sales Hiring Churn Onboarding 282

Intercom, Inc.

SEPTEMBER 15, 2020

Whether it’s onboarding a new customer with well-timed guidance or re-engaging a user at risk of churn by helping them find value, getting the sequence of messages right requires a powerful, intuitive orchestration tool. What’s the best approach to onboarding, versus something like re-engagement? What will drive action?

Scale 231

Scale Mobile Engagement Onboarding 231

Subscription Flow

OCTOBER 16, 2024

That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal. If you are a SaaS subscription-based company, then general billing platforms are not for you. It is common for subscription-based businesses to confront complex billing scenarios.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

Intercom, Inc.

JULY 1, 2020

You can also onboard and educate new customers, so they’re set up for success with your product from day one and have all of the information they need to overcome common hurdles. . Here are three tactics that have proven effective time and time again: Onboard and educate customers with Product Tours.

Customer Support 239

Customer Support Scale Education Onboarding 239

SaaStr

NOVEMBER 9, 2022

Companies need to grow at a pace that still allows their employees to experience the onboarding and responsibility that will set them up for success. This approach gets to the heart of the subscription-based business model. Give them a chance to grow! The more value you provide the customer, the more you benefit yourself.

Underperforming Technical Team 49

Underperforming Technical Team Business Scale Business Model 49

BetterCloud

JANUARY 3, 2025

SaaS has revolutionized how we work, but let’s be honest, managing all those subscriptions can feel like juggling flaming torches. We’ll cut through the jargon and provide practical advice on everything from discovering and onboarding new vendors to optimizing costs and ensuring security. It’s about sanity.

Management 52

Management SaaS compliance Benchmarks 52

Intercom, Inc.

JANUARY 16, 2020

“We decided to switch to a team based subscription model which became a huge driver for our growth back in the day. Now we see that this has become a huge trend across SaaS” Andrey: One of the biggest examples of this for us was moving from personal subscription to a team subscription. This was back in about 2015.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Blulogix

NOVEMBER 13, 2024

For MSPs and SaaS companies, offering discounts on recurring subscriptions can have a long-term impact on profitability. Here’s how margin analysis helps: Assessing Long-Term Profitability : For subscription-based models, the impact of discounts and free trials can extend well beyond the initial sale.

Customer Lifetime Value 59

Customer Lifetime Value Compensation Payment Features Subscription 59

Stax

MARCH 18, 2025

Churn is the percentage of customers that end their subscriptions within a certain amount of time. Your CAC is how much you spend on acquiring and onboarding a customer, and can include marketing, communications, sales, and other expenses. Optimize your software onboarding process User experience is everything. Churn rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

FastSpring

AUGUST 30, 2024

This event marks another milestone in FastSpring’s journey to empower gaming businesses worldwide with our cutting-edge payment and subscription management solutions. As a leading payment platform for gaming companies, we’re excited to showcase our commitment to supporting game developers and publishers on a global scale.

Merchant Services 148

Merchant Services Payments Payment Services Payment Methods 148

User Pilot

DECEMBER 21, 2024

This means you can use it to gain in-depth insights into user behavior inside the product, collect user feedback via in-app surveys to better understand their problems, needs, and motivations, and create in-app onboarding experiences based on these insights. More tools mean more maintenance and more subscription fees.

Technical Review 105

Technical Review Mobile Pricing Retention 105

Stax

OCTOBER 13, 2024

Takeaway QuickBooks is easier to use because the onboarding process is smoother, and it’s organized around workflows which makes navigation easier. It is a subscription-based integrated payment platform that helps you process credit card payments. However, the more advanced features do have a learning curve. yr Deluxe : $46.79/yr

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

FastSpring

JULY 25, 2024

Complete Monetization: More than just payments, we handle everything from our hands-on implementation onboarding and global tax compliance to fraud prevention and subscription management. Go D2C with confidence.

Payments 158

Payments Payment Methods Payment Services Payment Solutions 158

Blulogix

JANUARY 14, 2025

Agile monetization platforms are designed to scale with you, supporting new pricing models, expanding geographies, and onboarding new partners seamlessly. Build for Scalability As your SaaS business grows, so do the complexities of your revenue model.

Payment Features 52

Payment Features Scale SaaS Subscription 52