Stax

APRIL 25, 2024

Most modern consumers are used to purchasing products and services across multiple channels (i.e., brick-and-mortar, ecommerce, mobile, etc.). This applies not just to the purchasing experience but also to payments. Essentially, you’ll be able to reuse that token to process payments and refunds later on.

Payment Methods 88

Payment Methods Merchant Services Payment Services Stax 88

User Pilot

MAY 8, 2024

Personalize experiences for different customer segments. Customer needs are desires, requirements, and expectations customers have when they look for a product or service. For example, a company may seek a cybersecurity solution to ensure the safety of its operations and customer data. How to identify customer needs?

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

ChurnZero

MAY 20, 2021

In this preliminary phase, you’re still likely trying to reach product-market fit, you can count your customers on two hands, and you have a good sense of your customers’ satisfaction with your service despite not having any formal surveying. Traits: Product-market fit. $6M Pre-Build Phase. Build Phase.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SmartKarrot

APRIL 28, 2021

Troubleshoot issues (may be related to payments, relationship, field operations). Provide continual evaluation of methods to improve operations, efficiency, and service to both internal and external customers. Building trust and maintaining strong relationships with each customer.

Customer Success 10

Customer Success Underperforming Technical Team Payment Services Payment Methods 10