Remove Operational efficiency. Remove Payment Methods Remove Webinar
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What is an Online Terminal and Why Do Merchants Need One?

Stax

Online payment systems are the standard. Globally, one-third of people do their shopping through eCommerce sites. In the US, that amounts to $3,428 per capita spent online. This article covers the what, why, and how of online terminals; all a business owner needs to know to dive in and thrive.

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Increase Revenue by as Much as 93%: Introducing Stax Connect Plus

Stax

Navigating the world of payments can be complicated, especially when you’re running a software business with many moving parts. Embedding payments is a great first step, but encouraging merchants to adopt payments and onboarding them is another hurdle many ISV/SaaS businesses run into.

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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

Personalize experiences for different customer segments. Educate customers with resources in multiple formats like blogs, webinars , or videos. In the B2B SaaS context, these needs normally revolve around solving particular business problems, improving operational efficiency, or gaining a competitive advantage.

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Achieving Customer Success Maturity: Focus Areas, Pitfalls, and Warning Signs

ChurnZero

You naturally generate loads of customer data – from usage data and payment data to logged tasks, activities, and calls – that often gets overlooked. If you have a five-person Customer Success team and adding a Customer Success Operations role makes each CSM 20% more efficient, then do it.

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April 28 – Customer Success Jobs

SmartKarrot

Troubleshoot issues (may be related to payments, relationship, field operations). Provide continual evaluation of methods to improve operations, efficiency, and service to both internal and external customers. Producing content (webinars, articles, videos, newsletter, press releases, etc.)

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May 10 – Customer Success Jobs

SmartKarrot

Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. Drive customer engagement with the product & maximise the value they can gain from the Cabcharge mobility platform and payment solutions. to increase their utilization features.