Stax

MARCH 26, 2024

Online payment systems are the standard. Globally, one-third of people do their shopping through eCommerce sites. In the US, that amounts to $3,428 per capita spent online. This article covers the what, why, and how of online terminals; all a business owner needs to know to dive in and thrive.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

User Pilot

MAY 8, 2024

Personalize experiences for different customer segments. Educate customers with resources in multiple formats like blogs, webinars , or videos. In the B2B SaaS context, these needs normally revolve around solving particular business problems, improving operational efficiency, or gaining a competitive advantage.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

ChurnZero

MAY 20, 2021

You naturally generate loads of customer data – from usage data and payment data to logged tasks, activities, and calls – that often gets overlooked. If you have a five-person Customer Success team and adding a Customer Success Operations role makes each CSM 20% more efficient, then do it.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SmartKarrot

APRIL 28, 2021

Troubleshoot issues (may be related to payments, relationship, field operations). Provide continual evaluation of methods to improve operations, efficiency, and service to both internal and external customers. Producing content (webinars, articles, videos, newsletter, press releases, etc.)

Customer Success 10

Customer Success Underperforming Technical Team Payment Services Payment Methods 10

SmartKarrot

MAY 10, 2021

Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. Drive customer engagement with the product & maximise the value they can gain from the Cabcharge mobility platform and payment solutions. to increase their utilization features.

Customer Success 10

Customer Success Sales Recruiting Payment Services Payments 10

Stax

OCTOBER 17, 2024

Navigating the world of payments can be complicated, especially when you’re running a software business with many moving parts. Embedding payments is a great first step, but encouraging merchants to adopt payments and onboarding them is another hurdle many ISV/SaaS businesses run into.

Stax 88

Stax Payments Merchant Services SaaS Payments 88