Operational efficiency. Retention Underperforming Technical Team 
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.
User Pilot
JUNE 22, 2023
In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads. Use customer support tools to reduce your support team’s need for human intervention.
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Neil Patel
OCTOBER 24, 2020
Unfortunately, your in-house team doesn’t have the required expertise to push through change. Our team at Neil Patel Digital has compiled the ultimate guide below to help you understand the nuances of working with a consultant for the best results. Spot knowledge gaps and weak points in strategy, and ask for alternatives.
Valuize Consulting
OCTOBER 23, 2024
While acquisition remains important, customer retention and expansion have proven equally vital to sustainable growth and competitive advantage. The collaboration between B2B Chief Customer Officers (CCOs), Chief Experience Officers (CXOs), and Chief Financial Officers (CFOs) is critical for todays businesses.
ChurnZero
JUNE 12, 2020
Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.
SaaStr
AUGUST 7, 2020
From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. These companies can scale really efficiently. David, you talked a bit about the team and the founders.
User Pilot
AUGUST 22, 2024
Challenges involved in user onboarding include keeping up with regulations, ensuring data quality, overcoming legacy system limitations, implementing robust security measures, and providing ongoing staff development. Legacy systems : Outdated systems can hinder onboarding efficiency, and modernizing your tech stack can be costly.
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